The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
I love the movie collection that they have in store for this holiday season. I call it affordable entertainment. Thanks!
So, ya know everyone likes to Netflix and chill. Or nextflix and eat. Either way, y'all gone love this site. The only thing is they do not upload movies & tv services regularly. So whilst all ya friend have watch the newest season of PLL, you are still trying to find out who this A person is. Oh and the fact that removed jimmy neutron off Netflix, not impressed boi.
Its was awesome that they made some exclusive program for the us, but thy need to prevent that going viral on torrent.
Love Netflix. So much fun to binge watch all my favorite TV shows and their original programming is THE BEST. Bloodline, The Crown, Stranger Things. All excellent quality shows.
Thank you NETFLIX!
Now that school is (almost) over, I know what I'll do: I'll binge watch holiday movies. Great thing about Netflix is that they have an iPad app, and a phone app. Plus, I can save stuff and watch it later! I absolutely love it.
I actually watch very little local TV or HBO anymore now that Netflix is in town! I love the variety or programs, I love the originals, and I love that I can watch them any time I want to.
Spent 2 days on a holiday movie binge and never ran out of choices! Definitely worth the money. Selection is better than Hulu or Amazon, as I have all three.
And they know how much customer satisfaction gets them extra points and loyal customers.
Love the variety of very good shows. There's always something good to watch. If it's on Netflix, it's good. The ratings are very accurate.
I use netflix for everything and will continue to!
I have no problem with Netflix. The only thing is I wish the had more the new movie. And more of the tv series. Like Fresh Prince of Bel-Air, George Lopez show I love George mom benny. And some of the old tv series like I love lucy, bewitched, I dream jeannie.
Just because Netflix is awesome doesn't mean Hulu is bad. Try either you like.
I love Netflix but I wish they wouldn't keep deleting all the series I like! Everybody Loves Raymond was one of my favorites and they took it off!
And they don't update Pretty Little Liars much.
They don't update with good horror movies or movies worth watching. But some just may surprise you despite the bad ratings. Wish they would stop taking my favorite programs off! Update the catalog with good movies!
Netflix go find a dictionary and look up the word VARIETY! Oh and if you do grace us foolish enough to waste $120/year on your service with a "new" movie/show, it's something that NO ONE wants to watch. Do yourselves a favor and Google "Top Ten Movies of 2016" and vwalah, there's something worth $120 a year!!!
I started using Netflix in 2015 and I have completely dropped my cable connection!
It's a little over $20/mo for free movie channels, pretty much nothing. It's a good bang for the buck, and a cheap addiction!
Ok! Whoever came up with this concept is a genius and probably a millionaire by now. If you have a good internet connection that can handle streaming, you will not have any problems with Netflix. I have to say that I do not like the app as much on my phone as I do on my TV but that is because of how it indexes. I have tried Hulu (which I HATE and could never understand) and other similar apps and hands down Netflix is the best in the business... as of now!
I love that it gives me easy access from older movies to the most recent ones. And you can't forget their shows the Netflix originals!
Answer: They do not, but he can listen to stand up shows I guess
Answer: Ohh finally someone thats having the same problem... Netflix always blames my Wi-Fi but, I know thats not the problem. Considering canceling.
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.