Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
Easy to get the programs i want. I love it, i get to watch tv on my busy daily routine. Easy to use, i have never had a problem. Even my children get the shows they want. Best of all its at a great low price.
Good price, good selection. I do wish there was a way to remove series and moves you aren't interested in to narrow the field a bit.
Series only have a few seasons each but they introduce new ones on a regular basis... right now they are scraping the bottom of the barrel with 20+ year old TV shows but hey - they're new to the Netflix lineup :)
As a long term user of Netflix I have some issues that continue to bother me.
One. I don't want to start watching a movie without knowing up front that it is in a foreign language. How hard can it be to add "In Spanish with subtitles" or "in________ (whatever) with subtitles". Two. New Arrivals. I note 'new' titles that have been in this group more than a year and that ain't new baby - that's tired and stale.
Three. I don't want to see tv series mixed in with movies. Four. Netflix never gets rid of crappy movies but good ones have limited availability. Five. How about the ability to email suggestions or want to see list.
I love the netflix viewing experience. There are so many movies and shows to watch. Plus the reccommended picks are usually on par with what I want to watch. I rarely have trouble with streaming quality, and the subtitles are well done. May be something odd to look for, but it's important to have accurate captioning! Great site, definitely worth subscribing.
Content seems to be either material that needs an audience or original material that Netflix produces. That material is of middling quality. The technology is error prone.
Netflix could be better. I would like to see more up to date shows and movies. By the time they get it I've seen it on Hulu or Playstation Vue... I don't know how much longer I'll keep it and I have been a member for over 5 years.
My favorite app in my phone right now other than Clash of Clans, i enjoy using NetFlix when am at home just laying down in bed, i put on a great movie to watch or my Classic favorite t. V series That 70s' Show never get tired of watching this show, i have some great laughter and enjoyable moments it brings allot of memories from my childhood. Staying up late watchint it.
Really love the Netflix app they have so many great Picks of movies and t. V my favorite t. V series. I really enjoy using Netflix after a long day off work i can just come and lay down on my bed turn on the. T. v and watch Breaking bad, Orange is the new black or sons of anarchy on netflix they have all season. Even the latest movies that have been released classic movies and new releases movies. This is my favorite dates on saturday night with my boyfriend or sometimes my close friends we kick it at home order some wings and some pizza and have a girls chill day.
Have been a member forever and will continue using Netflix because it is just so easy to find movies for kids (especially grandkids)
I love the convenience of having videos inside my house in my living room privacy of my home with my surround sound system thank you so much Netflix you the best
I love TV series and Stranger Things and Black Mirror are just the best ones, both exclusive to Netflix. The service in general is fast and is not very expensive for what you get.
I've had Netflix since 2009, and have been for the most part happy with my continued subscription. It's well worth the cost and with it constantly updating and expanding you don't have to worry about it falling behind the technological curve. The issues with netflix are that the good titles that everybody wants to keep seeing are the ones that most often are taken off and unless you can watch any movie for the sake of watching a movie the selection of worth while shows and videos run out rather quickly creating a rather accurately described "show hole" where there is nothing new to watch. The exclusives are without a doubt amazing though and with them constantly being produced it can go without being said that netflix is definitely worth if for just the exclusives alone.
Fast streaming and reliable connection but should have more movies
Since joining netflix i love the variety of movies and tv series. Almost any movie your looking for you can find.
About the Business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members