Cathy D.

I've tried calling without response….said I'd wait 12 minutes and I waited over 30.

Said I'd get faster service with the 6 digit code so I called back and used that. Nope, same wait and never spoke to anyone.

I tried adding a member outside of my household and I've been paying all these months but the member keeps receiving crazy messages and gets locked out.

I tried adding them again using email and it says member is already added. My notification says I've never added the member. I'm paying 24.95 a month for a basis service. Every time I log in I get locked out or some crazy notification pops up. I just want to watch a movie!

Price gouging residential customers. Charged me 1085 for an appraisal that should have cost 515.00. Then sent invoice with a fee for overnight report. I'm so a local appraiser is dispatched to the home on august 1st. The appraisal comes back on August 8th. Is that overnight or an urgent appraisal?

Waste of money and most definitely my time. 2 hours tonight on the phone with customer service trying to resolve some bug which appears to be clearly due to Chegg's new greedy two devices per month roll out which came with lots of problems. Every time I log in (FROM THE SAME COMPUTER!) I receive a notification that I have reached my maximum devices and that only two swaps are allowed per month. Customer service cannot fix the problem but they have no issues getting that payment! Still unable to use the service. After 4 attempts with Chegg going through the steps to fix their so called BUG, I now receive account restricted. I have logged in and out and changed my password 5 times and cleared my browser and history and added Chegg to the cookies and still nothing. Trying to complete and assignment tonight by midnight and once again Chegg you are a waste of my time.