The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
Even DVR recorded shows require hitting the FF button, I support Netflix. Best choice of shows/ movies as well.
I love watching movies., I'm lucky that I got an app like this. Netflix helps me to watch movies I like, anytime and anywhere. I could watch my favorite movies and I love it! Really great!
Have watched several shows/series and really enjoyed them. Not always able to see the shows when they are originally broadcast so watching these shows as much as I want, when I want is great.
Great movies. Great value what more can you say. It is best value in movies and television available and you get to watch what you want when you want not on a schedule.
One of my favorite places to kill time with fun. Has some interesting series worth watching. Just go for it and you won`t be disappointed.
Great app it really is, i love Netflix they give my favorite Movies and t. V shows i really cannot get tired of using it, i mostly use it at night time before bed i can just relax and watch some great movies, like 3 or 4 episodes simetimes i tried to watch the full season ahahha, trust me you should download it and its only 8dollars Monthly
I have had Netflix for about a year. Use it almost every day and I have only ever had a problem once when Better Call Saul was released so i assumed the website was bombarded with viewers. That problem was fixed within 20 mins and I was happily streaming.
They are bumping up on their originals and streaming less of other movies, I guess on the plus side you can still order those as DVDs.
Had Netflix a few times on and off over the last year, unfortunately the content just isn't good enough. For a hosted service you should really get more additions to the service!
I find myself using hulu more then netflix due to the fact that they take for ever to upload new movies... well hulu is kinda same lol
It's a great site but if you have a slow isp provider or try to watch on a mobile app. With slow connections it is a very frustrating site to use
Love it but needs more selection of movies and tv shows.
Netflix can be so bi-polar at times. There are times when it works fine, and there are times (like today) when it freezes completely and I have to start it back up.
So addictive don't even watch my cable almost out of shows to watch. Worth every penny.
I got a great experience with Netflix. This is the only site where we can find any fav. Music here very easily.
Lots of great movies and TV shows available. Easy to use on all devices.
I use to watch just our ordinary national televison and then my friend recommend me to try Netflix. I must say I was skeptical a bit before I bought a subscription, but now three months later I must say I will never watch any other channel for entertainment other then Netflix.
Netflix is ok I suppose but I wish they would have old tv shows from the 70s.
I love the ease of use and adding new titles. I hate that the site locks you into a handful of titles that show up over and over based on your preferences. Also frustating is when they remove titles.
Longtime Netflix Customer Here.
Had an issue with billing on my cc.
They took care of it pretty quickly after I emailed Customer Service.
We love netflix in this house.
Answer: They do not, but he can listen to stand up shows I guess
Answer: Ohh finally someone thats having the same problem... Netflix always blames my Wi-Fi but, I know thats not the problem. Considering canceling.
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.