Tinesha G.

Netflix can be so bi-polar at times. There are times when it works fine, and there are times (like today) when it freezes completely and I have to start it back up.

I bought a few items two-in-a-half weeks prior to Christmas day. I received most of the items in a medium size box, but noticed two items were missing. On my receipt it said the items were no longer available. There was no notice what-so-ever saying that my items weren't shipped. I speak to a very rude Customer Service Rep. Saying first saying my items would not be shipped. I ask her, "Then why am I being charged the full amount if my items aren't being sent out to me?" She then backtracks and says that they will be sent at a later time. I only received 1 and that was a bible cover. Again, these small items could've easily fit inside the box. I do think that this website has great stuff, but their Customer Service is below par. Not sure I want to order from them again.

I purposely signed on for a Kohl's card close to the holidays thinking that would make some kind of difference, it did not. On Christmas Eve I bought a kids karaoke machine. I was suppose to get it for 30% off. The cashier told me card would not give me the discount price because the brand had the 'option' to charge full price. The employees don't even get store discounts for the sale priced items. Needless to say I no longer have a Kohl's car or shop at Kohl's. Such a scam. I don't know why people waste their money at that place.