Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
Women being who we are know our size. We also know that Chinese women run smaller than us american women. If we are told that your sending our items from china then we can get our right size.
I wish I had looked at reviews before ordering the dress that came bears no resemblance to the dress i ordered and is really poor quality see through bad stitching etc I am still waiting for 1 item earcuff but the earrings that came were perfect and arrived quickly
After your response to this review I have revised it (12/7/16) as follows
Your request of a photograph of the dress item plus the packaging is/was unreasonable considering the length of time it took you to respond to my complaint.
I STILL HAVE NOT RECEIVED THE EAR CUFF OR A REFUND
Dear Pauline,
Thank you for take your time to write this review.
We're sorry to hear that you're not satisfied with the items you received.
Your order was separated into 2 packages and the rest items are on the way.
Regarding this issue, we already arranged for the refund, please check our email for more details.
Yours sincerely,
Nastydress.com Customer Service
After all I did get a refund from Nastydress. Com. They also let me keep my purchase, but I still found them to be a headache to deal with and very hard to get a hold of. Im not changing my review, and I personally wouldnt buy, from them again, but if you take smaller or asian sizes perhaps they work, for you. I'll end this by saying "BUYER BEWARE"
Dear Tatianna,
Thank you for your recent review.
We're sorry that the items you receive don't meet your expectation.
We have stated the measurement chart online on each item's page, you need to check it before you place the order.
For this issue, we have arranged for refund, please check our email with details.
Looking forward to hearing from you.
Yours sincerely,
Nastydress.com Customer Service
This site doesn't even deserve one star! I ordered two dresses, and it charged my card. But they said I had no order on my account I emailed them about it and got back (the dresses you ordered are not in stock but you can choose 2 other items for the same price) well I said I would like a refund instead, and I have been waiting back ever since. I NEVER GOT THE DRESSES OR THE MONEY... I DID THIS IN THE BEGINING OF FEB 2016... WTF... you cant even contact them anymore, not by phone, email, or there live chat. This site is a joke seriously save ur money...
Dear Alisha,
I want to thank you for providing your valuable feedback to us.
We have received your order and we need some time to prepare for the item, we have stated the processing time on the item's page.
Your order has been cancelled and refunded, please check our email for details.
We apologize for the issue that you had mentioned.
Yours sincerely,
Nastydress.com Customer Service
First of all, why do I have to even give them one star? This is the worst company to deal with ever! I ordered a jacket January 27,2016 as a Valentine's Day gift (order #J**************). I paid extra for quick shipping. The jacket never arrived, so I contacted them and this was their reply, "We are sorry to inform you the shipping time just starts from the day we send your order out, it does not include the processing time." They also told me that they were off for a long period of time due to their Chinese New Year... really? Over a week later I wrote to them again and they blamed the supplier. When I ordered the item it should have said "Out of stock" if they didn't have the item. A few days later they gave me a return of my money as a credit for their site. I saw the jacket available again, so I reordered with my credit. I accidentally ordered two. I tried to change it to one, but the site wouldn't allow this and it showed as partial payment. I didn't want two jackets and I sure as hell was not going to give them another dime! This order number is, J*******932. I'm writing these order numbers, because in every response where they act like they want to help they ask for it. I tried going on their live chat for customer service, but it always says come back at normal business hours. I've tried all hours, but they are never there. I think one person is running this business out of their garage and orders from companies one item at a time. DON'T EVER ORDER FROM THIS SITE,! You will never see your money again! I've learned my lesson! My next step is to dispute the charges with my credit card company.
Dear Debbie,
Thank you for informing us of this issue.
I want to start by offering a personal apology to the customer affected.
Because of the Chinese new year holiday, the processing time will take longer.we have stated the processing time on the item's page.
Regarding our contact information, please find details here: http://www.nastydress.com/contact-us/
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Yours sincerely,
Nastydress.com Customer Service
Wir haben nun schon einige Artikel bestellt und es gab bis dato keinen Grund zur Beschwerde. Die Lieferung war ok. Die Artikel selber entsprachen den Beschreibung.
Die Verarbeitung der Artikel sind gut und lassen sich gut tragen. Wie gesagt bis dato gab es keinen Grund zur Beanstandungen...
Muy mala calidad y un horrible customer dervice. They even do not have a phone number to call. Horrible, i ordered some seimsuits and came very small. The do not are accurate with right size and poor quality. They do not want to even exchange. When you try them the fabric makes a sound like if going to rip. Very bad qualitu. Do not recommend! Do not buy this is a joke.
Dear Ortiz,
Thank you for take your time to write this review.
I want to apologize to you for this issue. We did take the quality check before we ship out the order.
Also, we have stated the measurement chart online on each item's page, you need to check it before you place the order.
We have been in touch with you in the email and we have offered you the solution, please check it.
Yours sincerely,
Nastydress.com Customer Service
I keep getting the same email spammed to me, but no phone number or contact number to return a dress that is tailored wrong. Help..
Dear Jan,
Thank you for your recent review.
We're sorry that the items you receive don't meet your expectation.
We need to confirm this issue before we figure out solution, please provide us the correct order number so that we can resolve this problem. The order number provided is not complete.
Or please contact us at https://support.nastydress.com/ticket/ticket/index with the title 'reply from sj'.
Looking forward to hearing from you.
Yours sincerely,
Nastydress.com Customer Service
So its been 3 weeks since I ordered and my order hasn't even been PROCESSED! I paid for express shipping too! Wasted my money there. Do NOT order from this site. I'll be sticking with forever 21 and sites I actually trust.
Dear Kyrrah,
We want to say thank you for providing us with your experience.
Our total delivery time= processing time+shipping time
After we receive your order, we need some time to prepare for the item and we have stated the processing time on the item's page.
We have reviewed this issue and contacted you for the best solution, please check our email and reply to us.
Thank you very much for your support.
Yours sincerely,
Nastydress.com Customer Service
I have been trying to write a ticket for a return for I don't know how long but it won't go through and keep telling me to log in when I was already logged. Once I log in... I still didn't get anywhere. The quality of the dressed are HORRIBLE and they run small. I just want to return and get a refund. The service is horrible as well. Don't order from this site ever!
Dear Leeann,
Thank you for providing your extremely valuable feedback to us.
We're sorry that the items you receive don't meet your expectation.
For the problem with our ticket system, we have reported to our technians and we'll fix this problem.
We have stated the measurement chart online on each item's page, you need to check it before you place the order.
For the item issue, we already refunded you, please check our email with details.
Yours sincerely,
Nastydress.com Customer Service
When I received my order it was in a very small plaste bad, so the garment very wrinkled. The dress was made of very dated and cheap looking polyester and it was very heavy and to hot to wear in California. It looks as if someone made it in their home.
Dear Teariney,
Thank you for take your time to write this review.
We're sorry that the items you receive don't meet your expectation.
For this issue, we alrealdy arranged for the refund, please check your account and our email for more details.
Yours sincerely,
Nastydress.com Customer Service
I have ordered from this site before with no problems. This time I ordered pants & a body chain. The pants were great quality & price & fit perfect. I had a problem with the body chain & contacted them & to my surprise they immediately refunded my money. They were so quick & wonderful to deal with. Great experience. I am already getting ready to place another order.
I orderd a Thor Cycling Tshirt from them around thair chinees new year they said sorry for the delay we will get it out ASAP $ months now no shirt and cause it expired Papal will not refund my money so Warnning dont buy from this company!
OK 3months in and they gave me a refund Finally, So ill give them an extra star...
I ordered 2 bathing suits and one more or less looks what I ordered but the other one is a 3x when EVERYTHING i ordered was 1X and also its a 2 piece I did not order any 2 piece. I would go ahead and try to get a refund for this but seeing teh feedback why even bother. DO NOT BUY FROM THEM COMPLETE SCAME wish I had seen this before i ordered. Just opened my package and I am outraged at how crappy and really bad it looks.
Dear Orybel,
Thank you for your valuable feedback.
We're sorry that the items you receive don't meet your expectation.
This issue has been reviewed by our team and we have sent you an email with solution, please check and reply to us.
Thank you very much for your support.
Yours sincerely,
Nastydress.com Customer Service
Clothing is a bunch of rags. I wouldn't give these clothes to a homeless person. They won't give refund for any reason! They need reporting to better business Bureau.
Dear NicoleLpn,
Thank you for notifying us of this issue.
We're sorry that you're not satisfied with the item.
Your issue has been reviewed by our team and we have offered you the solution, please check your account.
Yours sincerely,
Nastydress.com Customer Service
I ordered a dress a couple of months ago for my prom and it's getting close to the time and it still hasn't arrived yet! I'm rather worried and unsure of what to do next... they took the money and I haven't gotten any emails back since to say it was dispatched or anything!
Dear Natalie,
I want to thank you for providing your extremely valuable feedback to us.
We apologize for the issue that you had raised.
We had arranged refund to you after you working with us, please check at your paypal account.
If you have any further concern, please keep communication with us at your support ticket.
Thank you very much for your support and understanding.
Yours sincerely,
Nastydress.com Customer Service
UPDATE... So at first I had a hard time trying to reach them... (Did not realize it was due to TIME DIFFERENCE)... I emailed and got responses by the next day... I got a refund... VERY HAPPY CUSTOMER... about to do another purchase. I am addicted to their website <3
Love their dresses!
I ordered maybe 10 items... Loved how 6 dresses fit. PERFECT.
A few dressess did not fit. So I have been TRYING to contact a rep. They are never online for "Chat onlne" option on their website. Or the number listed on website says "they are not available" when I call.
I would love to do an exchange...
I would rate them a 5 if they were much easier to get in contact with.
I also tried to "submit a ticket" triple checked I filled in all the requirements. Once Im done. I press "SUBMIT" and nothing happens
So frustrating!
I love shopping with nasty dress
Fast shipping
Cheap shipping even if u want the products faster
Cheap product and great products
Well u can't go wrong
Love this site
Will definitely shop always.
I ordered from this website over 2 months ago. I ordered 2 bathing suits for a vacation I was going on. I paid extra money for them to arrive in 6 business days. I even gave them a few extra days because I know how shipping can be. They took the money out of my account but I still have not received anything. I've tried to call but it is a fake number, I've tried to leave a ticket but they still haven't gotten back to me. I want my money back and I want them to be shut down until they learn how to run a business. I have contacted my bank and notified them of this scam. WORST WEBSITE EVER
Dear Tami,
Thank your for your recent review.
We very much regret for the inconvenience that has caused.
Our total delivery time= processing + shipping time
After we receive your order, we need some time to prepare for the item and we have stated the processing time on the item's page.
We have replied to your email and offered you the refund, please check our email for the refund details.
Yours sincerely,
Nastydress.com Customer Service
My item took 2 months to arrive. It has a massive hole in it! And it's too small. I'm a hard working mum. Who never has any spare cash! The one time I decide to treat myself and this happens. Not happy. I just want my money back.
Dear Carmen,
We are so grateful for this feedback.
I want to start by offering a personal apology to you.
We have stated the measurement chart online on each item's page, you need to check it before you place the order.
For this issue, we have arranged for the refund, please check our email for details.
Yours sincerely,
Nastydress.com Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Virgenmina,
Thank you for your valuable review.
We apologize for the issue that you have mentioned.
We have stated the detailed measurement chart online, you need to check before you place the order.
We already refunded this order, please check our email with details.
Thank you very much for your support.
Yours sincerely,
Nastydress.com Customer Service