Wish I had looked before ordering, definitely not true to size like they claim, and not at all like description! If you need to send back, even tho it's mailed from somewhere in US has to be sent back to China! Usually more than the purchase price!
Pink Queen original swimsuits are perfect, especially the plus size tummy control design. I damn love it, it can hide my mom pouch. After giving birth, my body has still not recovered. But I feel confident in this bikini.
I was afraid to order from this website due to all the bad reviews, but I had a very awesome experience. Support answered my email immediately, my product was shipped out in 2 days, and I received it within a week (US). Sexy Triangle Bikini String Bathing Suits looked exactly like the picture, and it fit perfectly, plus it was much cheaper on this site in comparison to some of the other sites I looked at before ordering. If your spectacle I would just email support before hand, they were a tone of help.
The website does not tell you how long it will take for you to receive your item, even if you pay about $23.00 for shipping. I contacted them to find out processing would still take about a week, even when paying a large shipping fee. I then asked that they cancel my order, to which they would be charging me a fee even though the item had not shipped yet and I had emailed them immediately for a delivery date. Due to their taking several days to respond to messages, the request was taking longer to cancel then a few minutes. After 10 days, I still had not received my refund. I had to reach out to them again to receive a refund. Luckily it was for the full amount, which is why I'm giving 2 stars instead of 1.
I left the wrong zip code when placed the order, and I didn't realize it until Pink Queen customer service emailed and reminded me. Otherwise, I couldn't get the dress in time before my party. The dress is great and so flattering on me.
And for all the bad reviews dress were perfect as the pics I was very scared after ordering than reading all these reviews and how people have open issues with this company.
Worse company ever I had a purchase experience with. They won't send the items in a promised time frame they claimed in their website, they don't cancel the order if you don't want the item and keep telling you to return after receiving, while you receive the unwanted delayed item they make you to pay for shipping and all the costs to return. Don't trust what you see on their website, false claims and it takes forever to receive a poor quality purchase.
I noticed Pink Queen store for a long time and had added some floral dresses to my cart, thought I did have so many floral dresses all over my wardrobe. Till recently I cleared my cart, only one went into the checkout. When I got it, yes, it is indeed what I had been wanting, ditsy floral, spaghetti strap and slinky, the length is just right.
I always couldn't find suitable swimwear till met Pink Queen, as I am pear-shaped, and have a board shoulder. The ruffle and one-shoulder styles are very flattering, easy to hid the tum and show off the banging body
I am OCD and like symmetry in everything. The back side of the bodysuit looked unfinished because the rose design was just cut off at the seam in the middle. I purchased a fabric marker and completed the rose design so it appeared to be a complete rose. See the before and after pictures. I did this in a few other places on the bodysuit but overall I was extremely happy with the bodysuit. I am only 5'2", I got a small. The crotch area was a little long and the torso a little too big. With some minor alterations it worked out perfectly. The material was not that opaque and you can see through it in the stretched areas but not a big to me as I was wearing something over it. Overall a great base for costume.
I ordered Furry pajamas and a Furry jacket. The Furry pajamas came and they were way too small and covered in old scraps of yarn and string. The jacket never arrived. Have to see if my credit card company will get my money back.
Pink Queen ships their products from China, taking more than two weeks. If you aren't in hurry, it is fine, and the product is indeed cheaper than local stores, and the quality is not bad and feels comfortable.
I bought a swimwear in Feb and got it after 2 weeks. The quality is good, beyond the value. I made the reoeat order this month, and got a repeat order coupon, great service will definitely recommend it to my friends.
I bought a white monokini from Pinkqueen Tiktok Livestream with a 20% discount. It's very worth it when I got it, the material is very soft and comfy, super stretchy. Hope can get more affordable items at Tiktok.
Ordered this dress for Halloween costume. Cheaply made, dress came damaged/ripped, shipping time ridiculously long, really just junky trash. Contacted company, they asked for photo's and then offered 20% discount for damage. Don't buy!
Hi, James
Please be informed that we have checked the items carefully before shipped it out. So we are also sad to know that the dress is damaged. It must be damaged because of the violent transit or other reasons. We sincerely apologize again.
Thank you again for your feedback, we will continually strive to improve the service we offer and provide our customer with a better shopping experience.
The average woman has about 22 garments in her wardrobe that she will never wear, but absolutely refuses to throw out. So I forgot how many times I bought the dresses for my wife as gifts, apparently she loves these surprises.
Ok, I gotta say that I am pleasantly surprised & happy with my order! I ordered a bodysuit for Halloween and was very worried/nervous after reading all the negative reviews about this company. My order sat in transit in China for over a week and I thought that it would NEVER arrive on time. But all of a sudden, I got the text that my package was arriving this past Sat (12 days after my order)! The bodysuit is wonderful! I absolutely LOVE it! I ordered a size up like a lot of people suggested. I'm 5'3 and 140 lbs - the Large fits great, not too tight or see-through and very bright colors. Great purchase!
This company also goes by MelodicDay. It's a fraudulent enterprise. I ordered an item from them and they never sent it. I received bogus responses that what I ordered was in high demand and delayed. This went on for weeks until I filed a complaint with PayPal. Suddenly a package with tracking number was sent. Upon arrival it was completely the wrong item. They had their tracking number, however, so PayPal refused to take further action. They never responded to me again. I filed a complaint with IC3 dot gov since they are based in China. There is no recourse to customers as a result of their location. All we can do it try to get their website shut down for fraud.
Hi DAVID,
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that some merchandise are very popular and in high demands, so we need more time to process it. If customers cannot wait for it, we are willing to issue a refund. Once the order is shipped out, customers will receive a auto email about the tracking number, so maybe you have overlooked our email. Kindly note that some times are a bit of different from the pictures beacuse of the shotting angle and sunlight, hope you can kindly understand.
Thank you again for your feedback, we will continually strive to improve the service we offer, and provide our customer with a better shopping experience.
Great customer service. Needed to make a return. They hadn't shipped out my order yet. Bella was very cordial and friendly. They said it will take up to 10 days for the money to be refunded. If it isn't, I'll alter the review but so far so good.
AMAZING! I bought a bikini from this company. It was great purchasing. I received sooo many compliments and when I posted pictures of myself wearing it on social media many girls reached out to see where they could buy it because it looked cute on me! My favorite bikini ever! Will be purchasing more colors.
Hi,
Thank you for your lovely and positive feedback for Pink Queen. We are so happy that you love our swimsuit and received lots of compliments. Hope to see you on Pink Queen again!
Wishing you a happy shopping!
I ordered two items from this website and like all the negative reviews below, it took weeks for me to get shipping information. One of my items was lost in transit and it's taken two months for me to get a refund... which I still have yet to receive.
This site is fraudulent and they have the WORST customer service ever. Also, the quality of the clothing is terrible. I feel worse because I feel like I must have supported child labor or slave labor in making this article of clothing.
Anything positive written about this site is like a needle in a haystack. Having a good experience just won't happen for you.
Hi Vicki,
We are so sorry that you had a bad shopping experience on Pink Queen. Please be informed that we have already issued the refund for you, and we also attached the prove to you via email, have you checked it? If you have any questions about your order, you can email to us, we have replied every email from you before, but you didn't mention that you don't like the item you purchased, if you tell us, we are happy to provide you the return form.
Thank you again for your feedback, we will continually strive to improve the service we offer, and provide our customer with a better shopping experience.
Answer: Dear Valued Sandra Carter, Thank you for placing an order on the Pinkqueen online store. We checked your order, it was already dispatched on August 28th, the waybill number is 4PX3001282194057CN, It would take around 12 days to your address, pls feel free to contact us at service@pinkqueen.com if needed.
Answer: Run run run from pinkqueen.com yes they are scamers
Answer: You can't. Only by email and that's if they reply back at all...
Pink Queen has a rating of 2 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Pink Queen ranks 172nd among Costumes sites.
Hi, Dawny,
Thank you for placing an order on the Pinkqueen online store.
We did ship both Furry pajamas and a Furry jacket to you on Dec 8th, and the package was delivered to your door on Dec 29th.
If you only received one item Furry Pajamas at that time, you should email us about the missing item rather than email us one month later. One month passed, and it was hard for us to raise a dispute with the shipping company.
Whatever, we'll figure it out with the shipping company, if the furry jacket is certainly lost, we'll resend one to you for free.
Moreover, we need you to propose the package bag to make sure if it is damaged.