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NastydressReviews 988

1.9
nastydress.com

Nastydress Reviews Summary

Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.

service
80
value
78
shipping
79
returns
54
quality
71
California
1 review
4 helpful votes
Follow Briana R.
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I ordered 3 items a month ago & after several weeks of already purchasing these items I get an email saying two items were FINALLY shipped and one wasn't. I had to contact them asking them to just exchange that product with another. I chose another and they didn't have that item in stock either so I just asked for a refund because why look through a barely working site with items displayed that aren't even in stock. After asking for a refund to my Paypal account they tried to refund my money to their stupid nasty dress wallet, when I WILL NOT buy from this site ever again! After almost over a month, I still never received my refund. I then called to try and get my money back & a man I could hardly hear or even understand answers and then can't even help me because my order number isn't on their computer anymore?... I am very dissatisfied with the very poor service and business these people are trying to run.

Date of experience: May 22, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Briana,
Thank you so much for your valuable feedback.
We would like to extend our sincerest apologies to you.
In order not to keep customers waiting, we will ship out the items in stock first and ship out the others later.
For the unshipped item we have already refunded on 2016-04-19 to your payment account, please check our email for details.
Thank you very much for your collaboration.
Yours sincerely,
Nastydress.com Customer Service

Pennsylvania
1 review
2 helpful votes
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Ridicoulus
May 21, 2016

Yes how can you speak to someone at least i was able to live chat with sammydress but nasty dress is always saying its closed

Date of experience: May 21, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Angelique,
Thank you for taking your time to write your review.
Please note that we are Nastydress, we don't affiliate with other websites.
You need to contact us during our business hours, for details, please check http://www.nastydress.com/contact-us/.
Thank you very much for your understanding.
Yours sincerely,
Nastydress.com Customer Service

California
1 review
2 helpful votes
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What a mistake...
May 18, 2016

3 times wrote into customer support to resolve and get the size and quality in blue jean jump suit resulted in each time the workmanship and quality being less. Like what you ask,,, button holes not cut, (cust support said that was normal and I should cut them) no stitching in detail trim as shown on web site and did show on first 2 orders, but no on last, the material was 1/2 the thickness of original 2, felt like a dishrag, front button rise way to short.
I have gave up on the other items from initial order as sizing conversion is miserable, I am a perfect size 8 / medium and nothing is close to being big enough, big disappointment, Wish I could upload photos, you would laugh

Date of experience: May 18, 2016
West Virginia
1 review
6 helpful votes
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HORRIBLE SERVICE!
May 16, 2016

I ordered several items on 4/30 and paid for the expedited shipping. Once the 2 week marker passed, I noticed it said it was processing. I also noticed that the money for said items was removed from my bank account.So now, I can't understand why it is still processing and not shipped. I would of been a top customer since all I do is shop online, but now I'm thinking NastyDress is just a scam. I feel like I was robbed. If I do not hear something soon, or if my items do Not arrive soon, I shall have no choice but to take Legal Action. I hate that it has become a problem, but if you're not going to do something soon, It shall be very regrettable on your part. Since I found NastyDress advertised on Facebook, I will make sure that All of Facebook and Twitter know that this site is nothing but a con and a bunch of scam artists.

Date of experience: May 16, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Donna,
Thank you so much for your valuable feedback.
We would like to extend our sincerest apologies to the customer.
After we receive the payment, we need some time to prepare for the items, the processing time is stated on the item's page.
We have sent you an email and offered you the details, please check and reply to us.
Thank you very much for your collaboration.
Yours sincerely,
Nastydress.com Customer Service

GB
1 review
2 helpful votes
Follow Mairiad L.
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Unreliable
May 16, 2016

I ordered leggings on the 20th of December 2015 and they STILL have NOT arrived, I payed £19.33 all together and I'm totally appalled of the inability to fulfill their duties! I want a full refund AND my leggings!

Date of experience: May 16, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Mairiad,
Thank you for take your time to write this review.
We're sorry to hear that you haven't received the order.
For this issue we have already refunded, please check your account and our email for details.
Thank you for your support.
Yours sincerely,
Nastydress.com Customer Service

Florida
3 reviews
7 helpful votes
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I realize that you get what you pay for and I truly expected disposable clothing from them based on their pricing. You know, pieces that you will get 2 possibly 3 wears out of provided you hand wash them, before they fall apart. What I got from them was under slip material, with barely there stitching for seams, NO hems, dirt spots, and plenty of manufacturer defects. I learned my lesson for sure. If the prices seem WAY to good to be true, they most likely are!

Also, I was charged for my entire order but only half of it shipped out with the remaining items showing a hold status. Well, 2 weeks after receiving the partial order I contacted customer service and was given a manufacturing/shipping date for the remaining items. I gave them almost a full week after that date and finally contacted them again and requested a refund for the remaining items. They did refund me for the items I did not receive, but I feel like they should have been up front from the beginning and let me know that the items I wanted were not yet available. And again, the quality was beyond horrible. I have definitely learned my lesson. If it seems to good to be true, it probably is.

Date of experience: May 15, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Tammy,
We want to say thank you for sharing your experience.
We're sorry to hear that you're not satisfied with the items received.We did take the quality check before shipment.
We already refunded the unshipped items and the items you're not satisfied with, please check our email for details.
Yours sincerely,
Nastydress.com Customer Service

North Carolina
1 review
4 helpful votes
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I ordered 12 items from this website. They said it would take several weeks and it did, but when it came, it was exactly what I had ordered. Some of the items did not fit so I contacted the company and asked about sending the ill-fitting items back. They gave me the address and suggested I let them know how much shipping would be. They also told me it would take a long time to send it back because of Chinese customs. I checked at post office and found it would cost $35.00 to send the items back and they only cost $70.00 so I told them I would probably not return them. They promptly gave me a refund of the items minus the shipping charge (*which they had said would be borne by the customer). I found the company very responsive, very courteous, very helpful. There is a big time difference but I always got a quick response. I found the items that fit to be very nice and just like pictured. It is a good company, but be careful about ordering. The sizes run small and returning is difficult.

Date of experience: May 14, 2016
Texas
1 review
1 helpful vote
Follow Jessica S.
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DO NOT BUY FROM THEM. I ordered a 2 piece swim suit and to my suprise only recieved the bottom half. I emailed them that i only recieved the bottom half and they requested pictures and the weight size which was understandable. I did and they told me that both items were sent when clearly they weren't and they still won't give me a refund for their mistake. I wish i could give there cheap asses a 0.

Date of experience: May 13, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Jessica,
Thank you for your recent review.
I would like to start off by telling you that we are so sorry about this issue.
This issue has been reviewed by us and we have arranged refund for you on 2016-5-14.
Please check at your support ticket for details.
Thank you for your support and understanding.
Yours sincerely,
Nastydress.com Customer Service

Pennsylvania
1 review
2 helpful votes
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Excellent
May 14, 2016

I love their products and have had nothing but excellence from their customer service. Nastydress is the only online store I shop at.

Date of experience: May 13, 2016
California
2 reviews
5 helpful votes
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Not good quality
May 13, 2016

Well, do I blame the company? Nup! You get what you paid for. Online the photos lookEd better than the real clothes I received. I ended threw 3 items in trash can. I kept one item. The sewing is horrible.

Date of experience: May 13, 2016
GB
1 review
3 helpful votes
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Spending over £200 due to the great prices, I was left with nothing but - shock! The quality was awful, it felt like nothing you would even get from a market and the sizes are all incorrect. I've recieved 5 items out of 10! It's definitely a waste and of money and I would never recommend anyone to purchase here!

Date of experience: May 10, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Rana,
We always welcome feedback from our valued customers.
We did take the quality check before we ship out the items and we have stated the measurement chart online on each item's page, you need to check it before you place the order.
For this issue we have already arranged for the refund, please check our email for details.
Thank you for your cooperation.
Yours sincerely,
Nastydress.com Customer Service

GB
1 review
2 helpful votes
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I ordered a prom dress from Nastydress.com to be informed that they were unable to send the item and I needed to choose from two options. Option 1 to have my money credited back to my Nastydress account or Option 2 to choose a dress of equal value to the one previously ordered. Considering they had already taken my money I chose a different dress which was in fact cheaper than the first. When the second dress arrived it looked nothing like the picture. It was made from incredibly cheap material which was ripped and badly cut. The dress did not fit properly and the poppers did not do up. Upon complaining to Nastydress I asked for a full refund including the remaining money from the previously ordered dress which was more expensive. Nastydress have since refunded me less than half of the money that I have paid. I am deeply disappointed about the poor service, quality of the product and lack of refund.

Date of experience: May 10, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Josephine,
Thank you for your important feedback.
First, I want to offer my sincerest apologies for this issue.
We have stated the measurement chart online on each item's page, you need to check it before you place the order.
For this issue, we have sent you an email with explanation and we have arranged the refund, please check your account and our email with details.
Thank you for your support and understanding.
Yours sincerely,
Nastydress.com Customer Service

Canada
1 review
0 helpful votes
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Great place to shop
May 9, 2016

I have shopped at Nasty Dress a few times now and I really like them. Great prices, great selections and they ship items out very fast. I am impressed

Date of experience: May 9, 2016
Virginia
1 review
2 helpful votes
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Pissed
May 6, 2016

I order 4 items four weeks ago, received four items that does not look anything like what I ordered. Just wanted to return items and get refund, not so simply. Tried to call customer service N/A. Sent a email got a ticket, answer ticket 1. Got another ticket with 3 options did not like any of the options because I still can't get my money back. There are Federal Laws that protects consumers in the United States of America and there are Federal Agency that work for the citizens in the US. What your company is doing is wrong and not very nice and expect to be investigated by the Federal Trade Commission

Date of experience: May 6, 2016
Sandy Z. Nastydress Rep
over a year old

Dear joan,
Thank you for your review.
We're sorry that the items you receive don't meet your expectation.
Your problem has been reviewed and resolved by us, we have already arranged the refund for you, please check our email with details.
Yours sincerely,
Nastydress.com Customer Service

New Zealand
1 review
3 helpful votes
Follow VANESSA M.
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I WISH I HAD READ ALL THE REVIEWS FIRST BUT I WILL LEARN FROM THIS.
DONT EVER SHOP WITH THIS COMPANY, THIS HAS BEEN THE WORSE EVER.
I ORDERED JEWELLERY ANKLETS, AND PAID FOR COURIER TO EXPEDITE SHIPPING. CARGO ARRIVED AND THEIR WAS ONLY 1 ANKLET PER SET ( I ORDERED 4 SETS). HALF MY ORDER ONLY ARRIVED. UPON ENQUIRING WITH SHIPPER, THEY ADVISED THAT THEY ARE SORRY TO INFORM ME THAT THE PACKAGE ONLY CONTAINS ONE ANKLET. MY LOVING GOD HAS BLESSED ME WITH TWO ANKLES, SO WHY ON EARTH WOULD I ONLY ORDER 1 ANKLET?
VANESSA MEYER

Date of experience: May 5, 2016
Sandy Z. Nastydress Rep
over a year old

Dear VANESSA,
Thank you for your recent review.
There is only one anklet for each item and please refer to product description.
We also contacted you personally to explain this issue.
Thank you so much for using our site.
Yours sincerely,
Nastydress.com Customer Service

New Jersey
1 review
3 helpful votes
Follow Deana J.
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THIS COMPANY IS A WASTE OF TIME AND MONEY! NOT TO MENTION THE WORST CUSTOMER SERVICE I'VE ENCOUNTERED!

Do not bother shopping with this company. They will take your money, let you play for expedited 3 day shipping and then... wait weeks to tell you that it is no longer available (I ordered 6 items and 4 of them were not available) and then it will be another month to receive your refund... and don't waste your time trying to speak with someone, there is no one answers the phone no matter when you call and there is not a voicemail---it just hangs up on you. If you choose to try to contact them via email---you will get nothing but auto replies.

UNLESS YOU ARE GIVING MONEY AWAY---DO NOT USE THIS COMPANY! (If you are giving money away... might I suggest a worthy charity instead!)

Date of experience: May 4, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Deana,
Thanks you for providing your extremely valuable feedback to us.
I would like to apologize for this issue.
Our total delivery time= processing time+shipping time
After we receive your order, we need some time to prepare for the items and we have stated the processing on the item's page.
You order has been already cancelled and refunded in full on May 4.
To get the refund details please kindly check our email.
Please understand that we are willing to assist all the customers.
Yours sincerely,
Nastydress.com Customer Service

Texas
1 review
1 helpful vote
Follow Asher M.
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The worst case scenario with online shopping is to spend your hard earned money and receive NOTHING in return, which is exactly what I've received from them since placing my order 3 weeks ago. 4 items are showing shipped out, 2 items haven't even been shipped out yet. In 3 weeks? This is pathetic and a terrible disappointment. I will never order anything from them again. What makes it worse is that i'm moving soon, so I see no reasonable way that I will get my order. The lousy website isn't user friendly for resolving such issues either. DO NOT BUY FROM THIS SITE.

Date of experience: May 4, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Asher,
Thank you for telling us your experience.
We are sorry for the issue raised.
In order not to keep our customers waiting, we ship out the items prepared well first.
For the unshipped items, we already refunded on 2016-06-13, please check our email for details.
Yours sincerely,
Nastydress.com Customer Service

Italy
1 review
0 helpful votes
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All good
May 4, 2016

The bustier arrived on time and in perfect conditions.
Its very beautiful and well done, like in the photo on web.
The only things I suggest is a better size chart (maybe with a drawing) because its not very clear where you must measure yourself for know if the bustier will fit or not.
The Support is realy fast and kind anyway so also if you buy the wrong one, dont worry, they give you all the direction for correct the problem.

Date of experience: May 4, 2016
Mexico
2 reviews
6 helpful votes
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I tried to order three times and they always cancelled and "refounded" my order, I say it this way because I do not see my money back in my account. DO NOT BUY THEM ANYTHING.

Date of experience: May 3, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Sharon,
Thank you so much for your review.
I want to offer a personal apology for this inconvenience.
There were some problems with your account and we refunded your order on 2016-05-04.
We have sent you an email to explain for the details, please check and reply to us.
Thank you for your support and understanding.
Yours sincerely,
Nastydress.com Customer Service

GB
1 review
1 helpful vote
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Absolutely awful!
Clothes sent nothing like website, absolutely shocking quality.
Numerous attempts at contact. NOTHING from them, they take your money & abandon you. DO NOT USE!

Date of experience: May 3, 2016
Sandy Z. Nastydress Rep
over a year old

Dear helen,
Thank you for your feedback.
We're sorry to hear that you're not satisfied with the items.
For this issue, we have already refunded on 2016-05-04, please check our email with details.
Yours sincerely,
Nastydress.com Customer Service

From the business

Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.


nastydress.com
Shenzhen, GuangDong, China