NastydressReviews 988
Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I love to shop with Nastydress because the clothes and jewellery are very stylish and least expensive.The colours, materials, cut and look are perfect to the website picture.
If there are problems, the customer service are very quick with the queries which is helpful.
I just adore the their website, You get points for ordering and writing reviews which is redeemable against your next purchase.
Shipping takes takes 2-4 weeks depending on how much you pay for your shipping costs.
I will be shopping here, as long as the staff treat me right.
I ordered my 2 dresses back in early aug and now it's Oct 13 and I'm just receiving my package. This is ridiculous. And I even went by the charting size they offered, and my dress was suppose to be a size med but it's more a size midget as well as see thru. This website should be illegal. It is very misleading and customer service aucks. DO NOT I REPEAT DO NOT ORDER ANYTHING FROM HERE
It may be cute but find somewhere else to get it.
I placed an order on August 9th, 2015. It is now Oct. 13th, 2015. I have not received my items. They sure were quick to charge me for them though. Now I tried to call, but surprise surprise I can't call because it always says contact during operating hours, I tried to submit a ticket for a complaint and of course that's not working it just keeps saying my order number does not exist and if I leave it without an order number it still doesn't exist. Their live chat doesn't work because of course it's not operating hours. At this point I just want to cancel my order. This place is such a scam and I wish I had read reviews before ordering from them. Lesson learned. DO NOT ORDER WITH THIS COMPANY!
Dear crystal,
Please don't worry, we are glad that your order had been shipped out before.
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Please tell the order number or e-mail address and we will solve this issue together.
Best Regards
Customer Service
I brought jeans and they are nothing like the picture instead they are trousers and too small. This website is full of $#*! and people do not buy anything from
Dear rufaro,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Can you please provide the order number to us or contact the customer service to deal with it?
http://www.nastydress.com/contact-us/
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a description error.
Best Regards
Customer Service
I wish I had read these reviews before I made a purchase from these thieves. I am very glad it wasn't a large expenditure, but they probably rely on people giving up so they never have to refund the money. How they remain in business is a mystery to me.
Dear Blue,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Can you please provide the order number to us?
Please contact customer service in this link and we will always there to help you.
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
I ordered a dress for summer in early August. I got a notification saying it was shipped on August 10th. It's now October 12th, and still no delivery. I had written to them in September complaining and they said it would arrive soon. It's another month gone by and nothing…. Then I come on here and see that SO many people are experiencing the same thing and never got their item. Even if I got the dress now, What am I going to do with a summer dress all fall and winter? It's useless for another 8 months. Just as useless as this awful company that needs to be taken out.
Dear Jamie,
We wish to let the customer know that we are extremely sorry for their disappointment.
Please tell the order number or contact customer service in this link:
http://www.nastydress.com/contact-us/
We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Best Regards
Customer Service
The clothinformation items I received were about 2-to-3 times smaller than regular US sizes, and the workmanship/quality was poor - so BEWARE. Also, I have been awaiting merchandise for over 2 months, have been back and forth with customer service trying to get a refund (via their website), and the company keeps telling me that items "have been shipped". I am still trying to get a refund. Save yourself: DO NOT ORDER FRM THIS COMPANY... you will be sorry (and out of your money).
Dear Kaycee,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We regret any inconvenience or frustration that your experience has caused you.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
Please tell the order number for which you didn't receive/wrong size and we will solve this issue together.
Best Regards
Customer Service
Order a jumper two months ago & haven't received anything. Not happy at all! Emailed them & got no reply! Do not shop there!
Dear Clarice,
We are NOT a scam. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
Or please leave the order number and we will check for you soon and contact you in the e-mail.
Best Regards
Customer Service
Nasty dress is an absolute scam. Ordered 2 items 3 months ago and still not received anything. Contact number does not work and the ticket query system is shambolic. Emailed their support team and didn't get a reply, yet when I opened a PayPal claim they were straight on the case, almost begging me to close the dispute. So glad I used PayPal and today PayPal closed the case in my favour, obviously recognising this company are a scam and should be knocked off the internet. Never purchase anything from these chancers!
Dear M. F,
We are sorry that you didn't receive your package.
We were perhaps even more upset about this than our customer was.
We apologize for your shopping experience which was clearly not up not up to your expectations.
Please provide the order number next time and customer service will track this package for you.
If we make any mistake we will fix it as soon as possible.
Best Regards
Customer Service
I ordered 3 dresses... Took two and a half months to arrive and they only sent 2/3 who knows if the third is coming or not. Anyway, i tried them on... They're so absurdly short. My vagina literally shows when wearing them thats how short they are. They look so cute in the pics but like crap in person. One looks like a moo moo that my great grandma would wear. I was able to get in touch with a customer service rep via favebook messenger, they said they have a policy that if you dont get your dresses in 3 months you can get a refund. Apparently i chose the flat rate shipping option (dont remember being given any other choices) so my package had no tracking number. Im going to try to get my money back...
Dear Aseia,
Orders are occasionally split for the simple reason that some items are out of stock and waiting to be resolved.
Rather than simply waiting until every item in the order arrives before despatch, we despatch the items that we currently have stock on.
This is to ensure that customers do not wait an excessively long period of time before before receiving their goods.
We apologize if the customer was not perfectly clear on this.
Our communication fell short of the usual standard and, for that, we sincerely apologize.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
Please tell the order number and we can solve the problem.
Best Regards
Customer Service
I wished I came here before ordering my dress. I ordered it on September 24,2015. Today is October 11, and still no dress. I tried to log in to request help, no way to get a response to get a password. I called the number listed, the call would not go through. Waiting on PayPal to settle my dispute for a refund. The site needs to be shut down.
L, Concord, NC
Dear LeVannah,
We're very sorry for your concerns and the issues you have raised.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
Please send the e-mail to our customer service and we will reset the password for you.
Please provide the order number so we can track this package.
We always here there to help you.
Best Regards
Customer Service
I ordered my item on 18th sept, still no order. Emailed to see where it was, no reply. Will not be ordering from them again or recommend!
Dear Allana,
As the service is provided by the Post office, here are some external factors that will affect your delivery: -remote locations,
- peak season
- holidays and Festivals (either in your country or in China)
- weather
- correspondence delay between customs' operations and post office.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Customer Service
THIS COMPANY IS OUT OF CONTROL AND THEY NEED TO STOP, I MADE MY ORDER FROM SINCE 08/06/2015 TODAY IS 10/10/15 ITS BEEN OVER TWO MONTHS, NO CUSTOMER SERVICE REP TO SPEAK TO AND NO CONTACT NUMBER, THIS COMPANY IS A RIP OFF
Dear CAMEHSIA,
We are upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
Please tell the order number and we will help you to solve the problem.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
Thank you again for bringing these matters to our attention. We will track this shipping states for you when we get the order number.
Best Regards
Customer Service
Don't even be fooled by ridiculous low prices! "You get what you pay for", and you don't even get your orders after you pay for it! Needs shut down and investigated... do not waste your time or $$... run from this fraudulent website...
Dear Dave,
Let me start by apologizing for your experience. We really want to make this right.
Please leave the order number and we will help you anytime.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
We are going to apologize personally and to see if we can make an accomodation.
Best Regards
Customer Service
I had gotten an email saying my items were shipped on Sept 13. The website said it took 10 to 15 days to ship to the USA. It is Oct 10 and still have not gotten my two pairs of leggings. No reason for customs to go crazy over leggings. Just left a email for customer service. The contact number is international... which is not cool.
Dear Sara,
Please don't worry, we are glad that your order had been shipped out before.
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
You are a valued customer, and we are committed to providing you with the best service possible.
Please tell the order number and we will solve this issue together.
Best Regards
Customer Service
I could go on for days... Their stuff is trash. Go to Goodwill before this place!
Dear Linda,
We are truly sorry for the problems with this order.
Please offer the order number and we will try our best to help you.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
We will fix this for you when we get the order number.
Best Regards
Customer Service
NO POSSIBILITY OF NOT LEAVING ANY STARS. OOOOOOOOOOOO
THIS BUSINESS IS A SCAM! I WAITED 60 DAYS TO BE TOLD THAT MY ORDER GOT *LOST IN THE SHIPMENT * THEY ASKED ME TO SEND THEM MORE MONEY TO RESHIP MY STUFF. WHAT A JOKE! DO NOT DO BUSINESS WITH THEM! GO SPEND YOUR MONEY ELSEWHERE!
Dear Agnieszka,
Thank you for taking your time to write your review!
We are so sorry that you didn't receive the package.
Please offer the order number and we will offer you the solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
I placed 2 orders on August 15th for my wife's September birthday. Website states approximately 10 business days to deliver. It has been 8 weeks and no delivery. It's a shame that a business is this bad. Thank you PayPal!
Now that NastyDress has seen the number of people that are reviewing this post and this site they want to help find my package. I contacted them prior to any action or review with little to no help. NastyDress read your own website on delivery times and you will see that you are so much a scam business that you should be banned from the Internet. Provide a decent product for a decent price and get it to the customer instead of stating we cannot control the delays. Why can other businesses in China provide the service but you cannot? Because they are a legit business that sends the package through reputable shipping services and the proper paper work for customs. Maybe someone from your company should go to the US entry point of your shipments and see how many cargo containers of your product are there to be cleared.
Dear James,
Thank you for your information.
The delivery date depends on which shipping method do you choose.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
We are sorry that we can't control the shipping. If we know the order number we can track this package to us.
Thank you for your understanding
Best Regards
Customer Service
Wow looking at all your reviews I'm very worried now lost my money not going to receive my goods please help
Dear L J.,
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Can you please provide the order number so we can help you?
Or please contact customer service in this link:
http://www.nastydress.com/contact-us/
We will always be there to help you.
Best Regards
Customer Service
I have order two months ago and so far nothing has arrived.
Dear joana,
First, I want to offer my sincerest apologies to you for the issue.
Please contact our customer service next time and we will help you there:
http://www.nastydress.com/contact-us/
We will check whether this package has something wrong that we can't control it.
Let's fix this together and please offer the order number to us.
We cannot apologize enough for any inconveniences this may have caused.
Best Regards
Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Toshai,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Please provide the order number or e-mail address to check this situation.
Thank you again for bringing these matters to our attention.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service