NastydressReviews 988
Nastydress Reviews Summary
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
I ordered from them few times. I received my items pretty fast and never had a problem with them. The customer service always replied to my questions within 24 hours. Love the site, they have all kind of things to fit all the bugets. Keep up the good work, NastyDress.
Signed, a very happy customer.
I placed an order last Wednesday (October 21) and paid for expedited shipping so that I could receive it before this Friday (October 30). I received a confirmation email at 9:26 a.m. on Wednesday and in the email, it said "We will arrange speedy shipping as soon as we receive your payment." At 9:27 a.m. the same morning, I received an email stating they had received my payment. I only ordered 2 items, so it should not be that difficult to package and ship, but my order still says processing. I attempted to contact the company, but I keep getting an error message when I tried to submit the customer service request form. The website says the phone is closed. When I called the US number, I got an automated message that the Magic Jack customer is unavailable. Definitely something fishy about this company. I will be contacting PayPal for a refund and will have to find someplace local to purchase the items that I need before Halloween.
I ordered a dress 3 months ago and never received it. I should have known something was up from their very low prices for such nice pieces. All they do is pick off pictures from the internet and post them on their site as they own. They're fake, a scam, and will be reporting them to the better business bureau to get this scam site SHUT DOWN. If i don't receive my refund or hear back from them, i will find a way to press charges.
Dear Jay,
Thank you, we always welcome feedback from our valued customers.
We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.
Can you please tell the order number to check?
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.
Best Regards
Customer Service
My package never arrived, customer service keep promising,
This is a internet scamp.
Luckily I paied with PayPal, and I was able to get refund.
Do not do not trust this site, stay away from this site.
They post beautiful pictures and great price.
Do not fall for their advertisement.
Very dis appointment.
Thank you.
Dear maria,
Thank you for your important feedback and for letting us about your experience with us.
Would you please tell the order number and we will track this package for you?
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.
Best Regards
Customer Service
This is an internet scam. Whether it's coming from China, or BFE, its not coming. They take your money yet don't deliver. If you read any "positive" reviews, it must be the company themselves because no one in their right mind is going to say anything on their behalf. It's not a clothing outfit/company, it is a thief in a 3rd world country. Too bad we all difdnt check reviews before purchasing. I'm giving them minus 13 for stars. A#%holes!
Dear Carol,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you please tell the order number and we will track this package for you?
Or please contact us in this link http://www.nastydress.com/contact-us/
Best Regards
Customer Service
I ordered a dress five weeks ago. I never received my item. They would refund my money in and out of my account. DO NOT PURCHASE ANYTHING FROM NASTYDRESS.COM
Dear Shalonda,
We are so sorry for this situation.
The shipping speed is outside our control and is dependent on the courier company.
Please tell the order number and we will track this package for you.
Or please contact us in this link http://www.nastydress.com/contact-us/
Best Regards
Customer Service
I ordered a dress never got anything. Followed the instructions and never got an answer. It is a waste of your time and money. I am so mad do not order from them. You will be sorry.
Dear Victoria,
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Can you please tell the order number and we can track the shipping status for you?
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate.
Best Regards
Customer Service
This lady or whatever it is... is replying stating they apologize but they are continuing to have people paying for order that they never received and most of the clothes look cheap and are shipped to you already damaged... I am warning everyone... If you don't want a headache do no buy from this company. They try to keep your money and you never get your clothes... a scam with a lawsuit in the making
Dear Jessica,
We're very sorry for your concerns and the issues you have raised.
Please tell the order number and we will find the solution for you.
We will try our best to improve our service and thank you for your feedback.
Best Regards
Customer Service
I never received an item that was past 90 days from when I ordered it and I was never refunded. They promised it was coming with in 30 days, 60 days... ETA continued to increase. I will never recommend this company to ANYONE! I would rate them a zero if it was available.
Dear Nyshavia,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please provide the order number and we will track this package for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
Still no package and its been 2 months now. Unable to contact due to ' ref no incorrect'
Do not buy from them. You may as well throw your money down drain. Wish I would of read reviews before buying. Oh well lesson learned.
Dear Susan,
We take full responsibility and want to restate our sincere apologies to our customer.
Would you mind provide the order number and we will send you the shipping information?
Or you can contact http://www.nastydress.com/contact-us, we always be there to help.
Best Regards
Customer Service
I placed my order on Sept 7th and have not received it yet. When I inquired about my purchase, they stated it could take up to 45 days. When I inquired about it again, they told me it would take 60 days! The website clearly states that Flat Rate Free shipping is 7-25 business days. In addition, they claim that the package cannot even be tracked! I am very disappointed in this service and have demanded a refund.
Dear Shastina,
Thank you for taking your time to write your review. We really appreciate the feedback.
Please tell the order number and we will check it out for you.
Best Regards
Customer Service
Ordered something over a month ago and I'm still waiting. I've tried to contact them via email and the security code won't be accepted. I'm really frustrated I cannot get in touch with them. Thing is I could spend a fortune on this site but dont think I will be
Dear Bridget,
All typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate.
Would you mind tell the tracking number and we will help to check this shipping?
Our customer service will always be here to help you:
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
What a load of rubbish neatly 4 weeks. Pathetic. Wish I'd had read the reviews before ordering. Il be posting this on facebook to warn my friends and family not to order from this site.
Dear elizabeth,
First, I want to offer my sincerest apologies to you for the issue.
We are sorry that the delivery day depends on our shipping company.
Can you please provide the order number and we can track this package for you?
Our customer service will always be here to help you:
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
My experience with Nastydress.com was overall a pleasant experience. The transaction went very smooth. Customer service is quick to address any issues. The only problem I did have was with tracking, but they were able to get me the information to track them.
I ordered a green long skirt for my 20 yards old daughter because she was going Ariel for a Halloween Party. I get the bag which was opened and resealed and their was a bra in there. There is phone number listed to call the company, only an email. I sent them pictures as requested and I get an answer they need pictures... Hello I sent them, so needless to say I did AGAIN! And no answer yet. I'll NEVER order from this company again... First and last time.
Dear Judy,
We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We do really need the picture to confirm with our warehouse.
Please provide the order number and we will solve this problem as soon as possible.
Best Regards
Customer Service
It took over a month to get my clothes. And when I do get them... the material is thin and cheap. Nothing fits correctly (and yes I know my sizes) and it looks nothing like th. Pictures. I order from online all the time and never experienced something like this. I guess u get what up pay for? They will never get another dime from me.
Dear Nikki,
I would like to start off by telling you that we are so sorry about this issue.
Please tell the order number and we will work it out for you.
Any questions we will always be there to help
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
I ordered my wife a dress in August for a ball in October, months in advance. I contacted them once the ship date passed. They said wait two weeks, call your post office, this happened three more times. Im on a first name bases with the postal staff now. Every time i emailed them i got the same Reponses. Wait two weeks, call your post office, never a sorry lets fix this, just pushed it off. It's now been well over two months and now they wont even refund my order. They now keep saying pay for tracking on your orders, and you didn't pay for insurance. Then my favorite one now is you pay to have it reshipped or get a partial on the refund. Bs bs.
Dear Joshua,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you mind provide the order number and we will help to check this out?
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Customer Service
Ive ordered a dress 3 weeks ago, and iam unable to track my package the email they sent with the tracking number isnt a link and it does not say the days on the email. Never again will i buy from here again its a fake website
Dear genesis,
Thank you for your important feedback and for letting us about your experience with us.
Can you please provide the order number and we can track this package for you?
Or you can contact us in this link:
http://www.nastydress.com/contact-us/
Hope you can receive your package soon.
Best Regards
Customer Service
Good day
I ordered a leather jacket which was supposed to be here by now and still haven't received it. I wanted this for Halloween next Saturday and after reading these reviews I can't see it coming.
Can someone tell me what courier nasty dress.com use or someone from the website get back to me.
My tracking number is NL*******4218
Dear Nicky,
Thank you, we always welcome feedback from our valued customers.
We have shipped your order out on October 6th. Please note that this is a free flat rate shipping and please wait for a little longer.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best Regards
Customer Service
I ordered a halter corset in black and I still have not received it! It has been paid for by my visa debit card. What is the problem?
Dear Bettina,
Thank you for taking your time to write your review. We really appreciate the feedback.
Would you mind tell the order number and we can track it for you?
Please contact this link and we will always be there to help:
http://www.nastydress.com/contact-us/
Best Regards
Customer Service
From the business
Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shanna,
We're extremely grateful for your constructive feedback.
Please provide the order number and we will check this situation for you.
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.
Best Regards
Customer Service