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NastydressReviews 988

1.9
nastydress.com

Nastydress Reviews Summary

Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.

service
80
value
78
shipping
79
returns
54
quality
71
Minnesota
1 review
11 helpful votes
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Worried!
December 26, 2015

I wish I would've seen these reviews before I made a purchase order! I ordered my items about 2 weeks ago and I also ordered from other sights that same day have gotten my other pieces and still nothing from nasty dress.com! Reading these comments make me worried I'll never get them! Smh:-/

Date of experience: December 26, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear kyiah t.
Thank you for notifying us of your complaint.
We very much regret issue and fully committed to resolving it to your satisfaction.
Please rest assured that we will contact you to check your order status and it depends on the courier.
Thank you very much for your understanding.
Kind regards,
Customer Service

Georgia
1 review
7 helpful votes
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Verry satisfied
December 28, 2015

I ordered 4 different items from this website in 3 orders. I received every order, and I love them all, especially my dress. Will definitely be ordering again.

Date of experience: December 25, 2015
GB
1 review
8 helpful votes
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Absolutely disgusted!
December 25, 2015

Ordered two separate orders in November, one order came with an item missing, no explaination as to why this item was missing, no refund. Second order hasn't even been dispatched yet according to the confirmation emails they have sent me. Christmas gifts that I don't have to give to people, money wasted.
And because I didn't make an account before ordering I now can't go onto their website and ask or inquire because I have to sign in to file a complaint and my orders aren't on an account.
Absolutely ridiculous. Complete scam!

Date of experience: December 25, 2015
New York
1 review
6 helpful votes
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Poor Quality/awful work
December 24, 2015

Horrible quality of the dresses that were sent, very disappointed! Threads hanging, poor sewing, the smell of chemicals, stay away!

Date of experience: December 24, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear susan t.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy
http://www.nastydress.com/warranty-and-return/
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience.
Kind regards
Customer Service

Canada
1 review
4 helpful votes
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Frustrating
December 24, 2015

Got my orders within 3 weeks but the return policy is a joke and impossible to get through to customer service for a return form. This is so frustrating! I just want my money back and jumping through all the hoops and taking pictures and waiting for a return form is rediculous. You should just be able to return them hassle free... I will not be ordering from this site again

Date of experience: December 24, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Lindsey p.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Thank you very much for your kind support in our work in advance!
Kind regards,
Customer Service

Virginia
1 review
5 helpful votes
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Have not received item that was ordered on Dec 4. This waqs suppose to be a Christmas gift, but again nothing received. Emailed customer service, no reply1 What a joke of a company! Will be filing additional complaints and also wit Paypal!

Date of experience: December 23, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Ashley,

We are sorry for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Best regards,
Customer Service

California
1 review
4 helpful votes
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Ordered my fiance's sweater, on the 11th with expedited shipping. Got a order number but no tracking number. They took my payment, so it should be sent.
Can't put in a request without a tracking number. Very frusterating

Date of experience: December 23, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Rene,

We would like to apologize for all the inconvenience that we cause.

We have contacted you in the email with our resolution, please check and reply to us.

Thank you for your continued patience and understanding.

Best regards,
Customer Service

Wisconsin
1 review
4 helpful votes
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Extremely frustrated
December 23, 2015

HUGE SCAM!
I have been sent ONE of THREE items and have had the worst customer service. I wish I had seen these reviews way earlier! I have been dealing with this for about 4 months.

Date of experience: December 23, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Anna,

We would like to apologize for all the inconvenience that we cause.

We have contacted you in the email with our resolution, please check and reply to us.

Thank you for your kind support.

Best regards,
Customer Service

GB
1 review
5 helpful votes
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Ordered jacket on 30th November, was not marked as sent by 22nd December, complained twice, no resolution until complained through PayPal. Just sent a refund with no explanation as to what has happened? There goes my daughters Christmas present! Very angry!

Date of experience: December 23, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Teresa,

We regret for all the inconvenience that we cause.

We have contacted you in the email with our resolution, please check and reply to us.

Best regards,
Customer Service

GB
1 review
7 helpful votes
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Where is my order?
December 23, 2015

Querying my order as the money has been taken from my account - i got an email asking me to pay for the order so it can be sent? I've already paid. And when trying to send a 'ticket' the order number is optional, as i don't have it I left it blank but it won't let me progress. Please - what has happened to my order? Or give me my money back.

Date of experience: December 23, 2015
Colorado
1 review
4 helpful votes
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FUMING
December 22, 2015

I ordered a dress on 12/5 for my Granddaughter's Birthday Dec. 23rd. No dress. Can't get anything on the website to work. Couldn't get a live chat. Couldn't get my Support Center email regarding my order to submit on their website. Can't find another way to contact them. I am so upset. This was the big item for her birthday and I have nothing to give her.

Date of experience: December 22, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Jo,

We are sorry for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Best regards,
Customer Service

Italy
1 review
9 helpful votes
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WONDERFUL SITE, LOVE IT!
December 22, 2015

I am really enthusiast of this site. I bought tons of dresses and corsets, and they are definetely the best. Prices are so cheap, but quality is stunning.
I am happy with everything I got, people keep making me compliments for their dresses, true to size and to the pics shown.
Customer service is really good, they reply within 24 hours to the ticket you open, and the shipping had the tracking number.
I strongly suggest Nastydress, I am a repeated customer and will keep buying from them.

Date of experience: December 22, 2015
GB
1 review
6 helpful votes
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Unbelievable
December 21, 2015

I place an order thinking it would be about 5 days for delivery due to previous experience but no! 2 weeks of my order 'processing' and nothing took the payment no item. I messaged the support twice one asking what was going on and the second time was to say if nothing changed by Wednesday then I would like a full refund and now without an apology or an explanation it's not saying that I have been refunded. I wouldn't have place the order if I did not want the item. Absolutely poor service!

Date of experience: December 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Hayley,

We regret for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Best regards,
Customer Service

GB
1 review
6 helpful votes
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Avoid Avoid Avoid Avoid
December 21, 2015

Customer service is so poor if you can even find a way to get in touch... tried to reset password with no joy... site then tells you to contact customer support but you need to log on to raise a ticket. Err no password?... ordered item 3 weeks ago and payment taken but still no item. Apparently not in stock but no mention of this when order was placed. You have been warned,, nice looking web site and that's the catch to make you think this is a decent set up..

Date of experience: December 21, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear antony,

We would like to apologize for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Best regards,
Customer Service

North Carolina
1 review
4 helpful votes
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Nastydress is awesome
December 21, 2015

Best party dress sexy and cheapest site I have found yet! I absolutely love it!

Date of experience: December 21, 2015
New Jersey
1 review
7 helpful votes
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FURIOUS!
December 19, 2015

Spent $215 on this site, plus speedy delivery, and I haven't received anything. Apparently, half of my order has to be restocked, while the other half is sitting at a post office, in Cincinnati, Ohio. I don't live in Ohio... I live on the West Coast. Of course, the most expensive part of the order, has to be restocked. Hmmm...

Date of experience: December 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear MiKaila,

We regret for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Thank you so much for your kind support.

Best regards,
Customer Service

Texas
1 review
7 helpful votes
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I am very disappointed with this company! I ordered. Christmas dress a month ago! And still have not received my purchase. I bought it at that time because I wanted to wear my Christmas themed dress for Christmas! I have tried to contact you and haven't gotten any help what so ever! I will never buy from you again and I will tell everyone and I will write review after review to warn people that all your company is, is a scam!

Date of experience: December 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Emily,

Thank you for informing us of this issue.

We have sent you an email with our resolution, please check and reply to us.

Thank you so much for your kind support.

Best regards,
Customer Service

Wisconsin
2 reviews
11 helpful votes
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I chose free shipping and didn't read any fine print (it might exist, I don't know, shame on me for not looking)

I ordered on 10/21/15 and received the pants today, 12/19/15. The pants are super cute and what I had expected from the picture on the website.

What people need to understand is that they are getting a product from China, if you choose FREE SHIPPING they are shipping it the most economical way possible. You can't pay 9.99 for a pair of pants and pay NO shipping and expect the company to pay to ship in a week.

I gave it a 3 star because I feel like the company needs to be a little more transparent. "If you choose FREE SHIPPING, you will get NO tracking number and you WILL wait 2 months for your order".

Tickled with the pants, they're super cute and sexy :)

Date of experience: December 19, 2015
Oregon
1 review
5 helpful votes
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This company is a scam. I ordered from them in October 5,2015. I contacted them November 15 asking where my order was a for a full refund. The picture they sent me of my package had a false tracking number with no mail carrier provided. They write back saying "rest assure your package is on the way could take 10-25 days to ship." That is bull$#*!! Im contacting my bank and paying the cancellation fee so this bogus company doesnt keep my money. Today is December 19th 2015. I send them another message asking for a refund. Then googled Nasty Dress' name this site popped up and my thoughts were confirmed. THIS COMPANY IS A SCAM. NEVER ORDER FROM THEM! I would give them 0 stars cause thats what they deserve but that was not a option.

Date of experience: December 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear LaDena,

We would like to apologize for all the inconvenience that we cause.

We have sent you an email with our resolution, please check and reply to us.

Best regards,
Customer Service

Kentucky
1 review
7 helpful votes
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Nastydress SUCKS!
December 19, 2015

I am currently missing 6 items from this company. They will NEVER again receive business from. All of my orders were/are paid for and yet I have only recieved 3 of the 9 items I paid for. This company is a piece of HORSE $#*! and THEY know it! They are scammers and I pray that they get shut down FOR GOOD! $#*! NASTYDRESS!

Date of experience: December 19, 2015
Sandy Z. — Nastydress Rep
over a year old

Dear Michelle,

We regret for all the inconvenience that we cause.

We have contacted you in the email with our resolution, please check and reply to us.

Best regards,
Customer Service

From the business

Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.


nastydress.com
Shenzhen, GuangDong, China