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MyUS
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MyUSReviews 5,288

3.9
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Bermuda
1 review
0 helpful votes
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I'm very satisfied will staff at MyUS
November 26, 2017

MyUS is a very good shipping Company and helps me with getting any item online from anywhere in the world to where I'm in any part of the world. Thank u Abigel for changing the wrong price to the right price in a very speedy time.

Date of experience: November 26, 2017
1 review
0 helpful votes
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Great service experience!
November 26, 2017

I have been on MyUS.com for about 2 years now and when it comes to their personal shopper service and shipping, none comes close. I am a truly satisfied customer. Thanks Jeff P.!

Date of experience: November 26, 2017
Saudi Arabia
1 review
0 helpful votes
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Thx setejaber
November 26, 2017

Thx for all myus your are in top work Thx for all myus your are in top work Thx for all myus your are in top work Thx for all myus your are in top work

Date of experience: November 26, 2017
Saudi Arabia
1 review
0 helpful votes
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My conserns were answered :)
November 26, 2017

I was chatting with Pedde, and Pedde was very helpful.
I was missing one item which was not listed in my suite and he confirmed it was in my suite as he checked the pictures they have.

Date of experience: November 26, 2017
Germany
1 review
0 helpful votes
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Quick and efficence
November 26, 2017

It was perfect, i get a quick anwer to my question. No long waitingtime to get into the chat. The agent was friendly.

Date of experience: November 26, 2017
Saudi Arabia
1 review
0 helpful votes
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Return one piece to the seller
November 26, 2017

I asked about that and Mr. Kamal gave me full answer about it, I understand now how to do that thanks.

Date of experience: November 26, 2017
Saudi Arabia
1 review
0 helpful votes
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Abubaker is a Hero!
November 26, 2017

He was patient and very polite and had answers for every problem I had, Thank you very much! He helped me clear a few issues in regards a shipment I got from Amazon so swiftly, wish we can have more Abubaker here *^_^*

Date of experience: November 26, 2017
Saudi Arabia
1 review
0 helpful votes
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Satisfied
November 25, 2017

Pedde did a great job thanks a lot

Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks

Date of experience: November 25, 2017
Oman
1 review
0 helpful votes
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The chat agent
November 25, 2017

I got a professional response from the agent Pedde Jeff D
I appreciate his fast action in solving my problem

Date of experience: November 25, 2017
Sierra Leone
1 review
0 helpful votes
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The best agents you can ever get
November 25, 2017

The best agents you can ever get, they are reliable and fast in respond when it comes to customer care, just a click and your problem is solved especial (Abubaker) in customer care very gentle and patient. Thanks

Date of experience: November 25, 2017
Singapore
1 review
0 helpful votes
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Great customer service
November 25, 2017

A customer rep named Darwin has just helped via chat with a request to his my parcels. Very efficient and helpful.

Date of experience: November 24, 2017
Australia
1 review
0 helpful votes
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Great customer service
November 25, 2017

I found Doniel Dean extremely helpful and got quick response to my Enquiries. As I am new to this service I have had few Enquiries and all have been resolved promptly

Date of experience: November 24, 2017
Japan
1 review
0 helpful votes
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Louther's support was perfect.
November 25, 2017

Louther carefully helped me who was in trouble.
I was saved because of Louther 's very prompt response.
Thank you.

Date of experience: November 24, 2017
Iraq
1 review
0 helpful votes
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My address
November 25, 2017

The agent Marvie Angelo helped me. And answered all my question. Im very happy there live chat on myus. Alwayes use this option if i get problem.

Date of experience: November 24, 2017
Mexico
1 review
0 helpful votes
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Chat support
November 25, 2017

Luke did a great job!

Starting the chat took a long time, please improve the response time!

Thanks

Date of experience: November 24, 2017
Israel
1 review
0 helpful votes
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Get information about my item
November 25, 2017

The employee was nice at the transaction and I got all the information from him and was named Ginalyn

Date of experience: November 24, 2017
Saudi Arabia
1 review
0 helpful votes
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Outstanding customer service
November 24, 2017

When ever I face issue with my shipment, I get outstanding support from MyUS team like no.

Last issue I faced several issues, Mr. Luke from MyUS stepped in helped and solved them all right away.

Date of experience: November 22, 2017
Singapore
1 review
0 helpful votes
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Talal was very responsive in helping me address an issue with my shipment. Despite it being Thanksgiving day, Talal fixed by shipment issues within a couple of hours!

Date of experience: November 22, 2017
BN
1 review
0 helpful votes
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I was trying to purchase from a website that do not accept non US card so i wanted to try MyUS personal shopper.

Since this is the first time i'm using this service, i chat with Pedde Jeff to help me guide through the personal shopper.

Hes very helpful and i manage to make my 1st personal shopper order.

Date of experience: November 22, 2017
Australia
1 review
0 helpful votes
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Fantastic. So so helpful
November 22, 2017

Jaylac thank you thank you. Im new to this. An a little anxious. Thanks for helping me. I am so happy, I love love love Herbalife. Ive lost 17 kilos so far and now I can get it from America Im bursting at the seams to get a whole lot of new flavours for me and my mumma whom is trying to gain weight. Yay yay yay for MyUs

Date of experience: November 22, 2017