On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
We monitor reviews for authenticity
MyUS is a very good shipping Company and helps me with getting any item online from anywhere in the world to where I'm in any part of the world. Thank u Abigel for changing the wrong price to the right price in a very speedy time.
I have been on MyUS.com for about 2 years now and when it comes to their personal shopper service and shipping, none comes close. I am a truly satisfied customer. Thanks Jeff P.!
Thx for all myus your are in top work Thx for all myus your are in top work Thx for all myus your are in top work Thx for all myus your are in top work
I was chatting with Pedde, and Pedde was very helpful.
I was missing one item which was not listed in my suite and he confirmed it was in my suite as he checked the pictures they have.
It was perfect, i get a quick anwer to my question. No long waitingtime to get into the chat. The agent was friendly.
I asked about that and Mr. Kamal gave me full answer about it, I understand now how to do that thanks.
He was patient and very polite and had answers for every problem I had, Thank you very much! He helped me clear a few issues in regards a shipment I got from Amazon so swiftly, wish we can have more Abubaker here *^_^*
Pedde did a great job thanks a lot
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks Thanks
I got a professional response from the agent Pedde Jeff D
I appreciate his fast action in solving my problem
The best agents you can ever get, they are reliable and fast in respond when it comes to customer care, just a click and your problem is solved especial (Abubaker) in customer care very gentle and patient. Thanks
A customer rep named Darwin has just helped via chat with a request to his my parcels. Very efficient and helpful.
I found Doniel Dean extremely helpful and got quick response to my Enquiries. As I am new to this service I have had few Enquiries and all have been resolved promptly
Louther carefully helped me who was in trouble.
I was saved because of Louther 's very prompt response.
Thank you.
The agent Marvie Angelo helped me. And answered all my question. Im very happy there live chat on myus. Alwayes use this option if i get problem.
Luke did a great job!
Starting the chat took a long time, please improve the response time!
Thanks
The employee was nice at the transaction and I got all the information from him and was named Ginalyn
When ever I face issue with my shipment, I get outstanding support from MyUS team like no.
Last issue I faced several issues, Mr. Luke from MyUS stepped in helped and solved them all right away.
Talal was very responsive in helping me address an issue with my shipment. Despite it being Thanksgiving day, Talal fixed by shipment issues within a couple of hours!
I was trying to purchase from a website that do not accept non US card so i wanted to try MyUS personal shopper.
Since this is the first time i'm using this service, i chat with Pedde Jeff to help me guide through the personal shopper.
Hes very helpful and i manage to make my 1st personal shopper order.
Jaylac thank you thank you. Im new to this. An a little anxious. Thanks for helping me. I am so happy, I love love love Herbalife. Ive lost 17 kilos so far and now I can get it from America Im bursting at the seams to get a whole lot of new flavours for me and my mumma whom is trying to gain weight. Yay yay yay for MyUs
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.
Answer: We do apologize for the delay. Our team will reach out to you as soon possible.