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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Excellent service quality at myus and the choice of service staff via chat with the excellent "Louther"
Contacted MyUs by email for some information about registration. Quick response. Thanks Doniel for the help!
Fast response & support by Zyrra.
She was very supportive!
The issue was resolved within 24 hours.
Wish you the best
I've got a quick response and excellent help from ( Lovely) and i thank him very much He is very helpful
Abigael was so helpful helpled me fast and did what i asked for wanted to ship asap and helped me verify my account
Also Abubaker did a very good job on assisting on the determination of the items value. Another operator b(K.) did instead very bad
MyUs has an excellent support to its costumers,
I had a chat with Abigael and she was very helpful and assisted me quickly with anything that I needed
I had an issue with my valuation of a package, as it was initially rejected. Abigael worked with me over chat, updated the item's value, and quickly resolved the issue. Thank you Abigael for your prompt and courteous response!
My request has been promptly responded and handled, thank you very much Mr. Pedde Jeff D. God be with you
I had contact service support time, and Beryl Grace from support team thankfully respond to my request to change wrong invoice that I enter
Now I have ship my package successfully.
Any time i have an issue that needs a corrective action such as updating the value of my online ordered items, I send an email to MyUS support team and thy respond immediately with a very professional way.
Thank you MyUS support team and special thank to (( Doniel Dean))
Good job Doniel.
The agend Abigeal was very helpful and supportive. The 1 negative point is that you have to wait a lot before you get connected
Honestly its excellent service and so helpful and useful agent like (pedde jeff D.) thanks for your efforts
A package arrived in my suite last minute and i couldnt add it to my package that i requested to ship and he did it for me with ease as soon as i uploaded my invoice! Very helpful and professional! Greatly appreciated louther!
The last company to deal with for shipments from the US. I lost my money as well as my shipment and have no clue where it is. I shipped just a few new clothes that I bought online and myus managed to completely mess up the shipment. It has been 2 months and I have no clue if I will ever get my shipment! There is nobody one can talk to in customer service. Only a voicemail can bee left and nobody EVER calls back!
PLEASE DO NOT USE THIS COMPANY. YOU WILL LOSE YOUR MONEY AS WELL AS YOUR SHIPMENT
I need to shipped my itemd urgently and the customer service Louther serverd me in the most excellent service! Keep it up
I have had the best experience with Pedde Jeff D today on the online chat help. He explained everything I needed to do, to get a special present from the US delivered to Australia for my husband for Christmas. He waited online while I placed the order and answered all my questions promptly.
Now just to get the item delivered:-) awesome job Pedde Jeff D!
I entered the price of the product by mistake and asked for support to have the correction done. Pedde Jeff D. Corresponded. I appreciate polite and quick response. Thank you very much.
Abigael sorted out my problem while I was on the line; even though initially it would have taken 24 hours.
Very happy with the service. Thank you.
I was contacted by a guy named louther, who provided me with perfect assistance and help. Nothing to say, it was great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our apologies for any frustration Vinay. We are showing your order was not lost but did have an issue with Customs. Our management team is working diligently to resolve this for you and we see they have already refunded you the shipment cost for the inconvenience. We will continue to work to resolve this to your satisfaction. Thank you for your patience and your understanding