MyUSReviews 5,288

After receiving my first parcel from MyUS, I can say that I have got a trustworthy service provider who is committed to great service.

Gave valuable feedback that I can ship the Aircraft Stripper back to my country via Fedex!:> Thanks Again

Great customer service provided, very friendly, patience, doesn't rush you through right attitude needed thank you

I have been chatting with your employee Louther and he was really kind and helpfull. Just wanted to say that he is doing good work:)

I am not interested in receiving response to this message

Contacted customer service twice already and spoke to Pedde Jeff, hes very pleasant to talk to and solved the issues/questions promptly and with ease

The agent, Louther, give me all the details I wanted to decide which plan is percent for me: Single Package or Premium. Not only that, but she also gave me a discounted rate to switch my plan.
I am truly satisfied with such kind service.
If I have one concern; it would response time - but I know they're busy in the season :)

Tried their live chat to understand their services. Waiting time for an agent is pretty long though still acceptable ( I just left the window open while attending to other things first), thus the four star. Served by Pedde Jeff D. Very helpful and professional and for that deserves a five star.

Louther nice person to deal with everything resolved thank you very much for your help all great all the time
Fast shipping and fast respose

Luke was not only very responsive but also proactive at offering his assistance. He is knowledgeable and efficient and made the entire experience of dealing with my issue very pleasant

Amor managed to painlessly guide me through why my account was erroring when attempting to ship two parcels. Amor went through the options available to me and gave the differences in shipping time frames and costs so I could make an informed decision as to how I wanted to proceed.

Luke helped me with my issue, and replied so quick.
Thank you...

Pedde Jeff D. Was great and solved my issue in less than a minute! My package got stuck in review even though the invoice was there and I reuploaded a copy, and he was understanding of the situation and helped process it in no time.

Case #*******. I wrote from my country Costa Rica, they took my case the same day and gave me a solution in less than 24 hours. Beautiful people. Here in Costa Rica se say «pura vida» Gracias

I was nervous at first as I had read negative reviews on the site but I'm glad to have taken the risk. They respond to your emails quickly and fairly. Thank you, Beryl Grace, for helping me make my shipment easier! Love from Jeddah, KSA.

Hello
I was worried about my parcel and sent a message to Lovely with questions, asking to help me. I was happy to receive a prompt reply and full complete information about the movements of my parcel.
Thank you! I appreciate a lot. Very professional service!
Best regards,
Anna
Malta

I was a bit worried when I had to return a package but Colleen Anne C.
Made it all very simple thanks!

The agent Pedde Jeff D. Was very helpful
He helped me and he was very kind to me
I hope he will serve me every time