MyUSReviews 5,288

Thank you Doniel Dean for your prompt assistance. Myus is a magical service. I used to suffer to receive my shopping. Thank you MyUs

I had an issue with my shipping costs and method, as it can be confusing a bit, and MyUS live agent Fresha was in a great help to me, clarifying and giving me all the available options to reduce my costs and pick the best available shipping option.
The response was fast and professional and I couldn't be happier with my experience.

Fresha at MYUS responded quickly to my request as soon as we started communicating. I appreciate the quick turn around and professionalism.

Professional fast support and my issue solved very fast from first chat which really thanks to the agent Christian A.

Louther was very flexible handling my case and accepting arguments, when the system of my bank is very slow

I love MyUs. Never any issues. I had one situation today which I sent an email to get help and Luke was right there to help. Problem solved one time no other issues.
Thanks Luke!

My experience in chatting good after waiting and trying for about more than one hour.
Main problem with MyUs is the communication. Any contact certainly urgent.
All Email answer after 1-2 days. Always I have a problem in my package reach and when I need to ship it. I suggest to use multi Email addresses to cover all suits and to answer in same day.

I would lik to thank (lovely) for answering me quickly, and thanks for your care. I will deal with MyUS next time but I want discount for next shipment:-.

Abigeal was extremely helpful with getting my package uploaded invoice to the packages. Great helper

I checked a parcel reached my suite which I have not ordered, your staff, Doniel helped to check and solved after a day per my email sent. My issue was settled smooth and efficiency

Ginalyn helped me right away with my request. Great customer support experience.

I just have one issue with the (Live Chat). I usually had to wait for very long time to get engaged with the support agent. It would be a great if the time can be shorter. Also, i wish if you automate the credit card verification process.

Jeff was very helpful and managed to resolve my issue in a short time.

Hopefully I will received my package soon via DHL.

Keep up the good work. Will surely recommend your service to my colleagues.

I always have a great experience with MyUS. This was the first time I needed to reach out to customer service... for my own mistakes. My case handler, Lovely, was, well, lovely. She was knowledgeable, helpful, and personable. I was worried things would be difficult because I am currently overseas, but Lovely was able to get everything squared away with no problems! :)

My opinion about your company is that myus very professional in its work but the shipping cost is too expensive so I hope to decrease the shipping cost to iraq

I was looking for someone to help and went to Live Chat. Pedde Jeff D. Had very quick responses and actions to resolve my problem.

Excellent service by Pedde Jeff D.
I have answered all my questions and queries about the shipping service, and the use of other services. Thank you very much for the excellent help!

Thank you for assisting me to return my shipment to the seller. The agent helped me throughout the process. I am glad to be customer of myUS.

Mr. Kamal is a quick and fast person who have responded to my inquire and solve it in no time.

Thank you Kamal

Abubaker helped me with a shipping issue I had.The problem was solved in a couple of minutes. For some reason I need to write 100 characters, hence this sentence.

I wanted to send my baggage in a hurry.

I was asked to submit an invoice, which took a long time.

In Live Chat, Abubaker responded.

It became possible to ship immediately.

Very glad!

Abubaker, thank you very much!