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MyUS
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MyUSReviews 5,288

3.9
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Canada
1 review
0 helpful votes
Follow Lan T.
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Great customer service
December 17, 2017

Very nice and patient. Kamal listen and assist me very professionaly.my

My experiece was woderful and everything was solved

Date of experience: December 17, 2017
Barbados
1 review
0 helpful votes
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Excellent
December 17, 2017

I was having an issue with my package and I was assisted by Kamal he was a great help. This is the first time I'm using myus.com and made an error with the address

Date of experience: December 17, 2017
Saudi Arabia
1 review
0 helpful votes
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Great
December 17, 2017

Yet everything is great and above expectations
Easy pay options good support
And Lovely was just lovely.

Date of experience: December 17, 2017
Gambia
1 review
0 helpful votes
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Great service
December 17, 2017

You have perfect service but we still looking for more cheaper shipping price and more free services as well

Date of experience: December 17, 2017
Malaysia
1 review
0 helpful votes
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Great Customer Service
December 17, 2017

Pedde Jeff did a fantastic job in helping me to check my package status and it was a great experience overall.

Date of experience: December 16, 2017
Japan
1 review
0 helpful votes
Follow KIYOSHI M.
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Thanks for kind reception
December 17, 2017

Dear, Pedde Jeff D.
I am not good at English, so the conversation response should have been delayed.
But, you accepted the background of the question from me firmly and responded tenaciously.
Thanks to that, I was able to ask questions quite reliably.
I would be happy if I could see another person like you again.

Date of experience: December 16, 2017
GB
1 review
0 helpful votes
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Jeff Pedde provided outstanding live chat support, took me through delivery questions and how to navigate some issues. Great experience as a new customer who was using your service for the first time. I won't hesitate to rcommend it for others.

Date of experience: December 16, 2017
Bangladesh
1 review
0 helpful votes
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Good
December 17, 2017

The service is really good. Pedde Jeff D. Is a good support agent. And service is very good. I think its the best site for this kind of service.

Date of experience: December 16, 2017
KN
1 review
0 helpful votes
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Awesome customer service
December 17, 2017

It was a great one. Was worried but John Benedict was nice and calm enough to resolve the issue for me. Quite happy with that.

Date of experience: December 16, 2017
Oman
1 review
0 helpful votes
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The agent Abigael was a really professional to deal with me, he addressed my query. Wish him best of luck in his career.

Date of experience: December 16, 2017
Angola
1 review
0 helpful votes
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Good
December 17, 2017

Was good, Pedde Jeff D. He answer all my questions and was satisfatory and I like it, and I hope that you guys keep doing a good job for the customers

Date of experience: December 16, 2017
Belgium
1 review
0 helpful votes
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Shipping and delivery
December 17, 2017

Very clear and nice explanation about shipping cost and delivery. Pedde Jeff D. Was very friendly and understanding.

Date of experience: December 16, 2017
Washington
1 review
0 helpful votes
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Quick response
December 17, 2017

I like the live chat, although connection time to an agent could take some time. It probably can be the number volume of customer or something else. However, so far so good. Kamal was outstanding!

Date of experience: December 16, 2017
Malaysia
1 review
0 helpful votes
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Direct and Helpful
December 17, 2017

Kamal was really helpful in answering my questions, very direct and easy to understand. Thanks a lot!

Date of experience: December 16, 2017
Australia
2 reviews
0 helpful votes
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Darwin did a great job of helping me with the problem of not being able to log into my account. It was not easy to fix, but perseverance got it to being all okay now.

Date of experience: December 16, 2017
Aruba
1 review
0 helpful votes
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Very pleasant
December 17, 2017

Very pleasant exchange.
Made a few requests hope these could be followed.
But all in all Louther was very helpful in verifying the tracking numbers with incorrect suite numbers and requested expedited shipment movement.
Cudos to Louther

Date of experience: December 15, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Mohammed A.
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Excellent
December 17, 2017

I has a problem with the shipment to my country and it was sent back to the seller
This problem was solved very smoothly
Thank you Lovely and Thank you MyUS team

Date of experience: December 15, 2017
Angola
1 review
0 helpful votes
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Very Good
December 17, 2017

Very good care support. Thanks Louther Assistance. You were the best. Your service is excellent. Congrats

Date of experience: December 15, 2017
Japan
1 review
0 helpful votes
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Great help from the chat line
December 17, 2017

Nice site, and helpful chat line
Louther was most helpful!

Great help from the chat line! Though the wait time was a bit long, but then it's Christmas rush:-)

Date of experience: December 15, 2017
Saudi Arabia
1 review
0 helpful votes
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Good but expensive :)
December 17, 2017

Luke was very helpful. But the service is very expensive...

Date of experience: December 15, 2017