logo

MyUS
This website seems to be closed. Find similar businesses

MyUSReviews 5,288

3.9
myus.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Texas
2 reviews
1 helpful vote
Follow Georgi A.
Unfollow Georgi A.
Share Review
Report Review

Great company and great prices
December 20, 2017

Luke from MYUS gave me very good service and Im really happy to have found and to work with this company.

Date of experience: December 20, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Abdulmajeed A.
Unfollow Abdulmajeed A.
Share Review
Report Review

Very good
December 20, 2017

Thank you my friend ( Pedde Jeff D) for solving my issue. It wonderful experiences. Have a nice day all

Date of experience: December 20, 2017
Japan
1 review
0 helpful votes
Follow Akiko G.
Unfollow Akiko G.
Share Review
Report Review

Great!
December 20, 2017

Ms. Colleen Anne C. Was very friendly and accommodating!
Thank you for getting back to me so quickly and carefully considering my request.

Date of experience: December 20, 2017
Qatar
1 review
0 helpful votes
Follow Mohammed A.
Unfollow Mohammed A.
Share Review
Report Review

Great service
December 20, 2017

Love their services and quick response to all inquiries. The prices are really competitive and so far haven't had any issues. Special thanks to Louther who usually assists me in live chat.

Date of experience: December 20, 2017
Switzerland
1 review
0 helpful votes
Follow Heike A.
Unfollow Heike A.
Share Review
Report Review

Help with shipping
December 20, 2017

Jeff D Pedde replied instantly, was always polite and understanding and got all the information I needed.

Date of experience: December 20, 2017
AE
1 review
0 helpful votes
Follow Azza A.
Unfollow Azza A.
Share Review
Report Review

Mr Luke was so helpful and always responsive whenever I needed some help with my payment or tacking my orders.

Grateful for his assistance

Date of experience: December 20, 2017
Massachusetts
1 review
0 helpful votes
Follow Iskandar G.
Unfollow Iskandar G.
Share Review
Report Review

Great service!
December 20, 2017

Very helpful and quick in solving any issue! A very nice new experience that made my christmas this year a blessing! I can prepare for my daughter in Russia nice Christmas surprise with way less costs!

Date of experience: December 20, 2017
Canada
1 review
0 helpful votes
Follow ed a.
Unfollow ed a.
Share Review
Report Review

Awesome and helpful service
December 20, 2017

Kamal, helped me out. He was assisted by Abigael, as a first time customer they were very helpful and prompt.

Date of experience: December 20, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Antonio R.
Unfollow Antonio R.
Share Review
Report Review

My package was in a wrong suite now is in the correct location thxs Doniel very nice assaistabce now I can whip my package thx you

Date of experience: December 20, 2017
Malta
1 review
0 helpful votes
Follow Joanne Z.
Unfollow Joanne Z.
Share Review
Report Review

Settlement of payment
December 20, 2017

My card expired and thus had to updated with the new details. Following that, the card would need to be verified, however the balance on the bank statement would take some days to appear and thus was unable to verify the card and process the payment accordingly. I clicked on live chat and Kamal was very helpful. I wanted to settle the payment through paypal as opposed through the credit card and Kamal helped me with this and the issue was resolved in few minutes. Thanks so much!

Date of experience: December 20, 2017
Philippines
1 review
0 helpful votes
Follow Rain R.
Unfollow Rain R.
Share Review
Report Review

Amor helped me with my questions and even extended my first time shipper discount. Very grateful and thankful for that. There were moments however that took 3-5 minutes of no response which just left me there sitting staring at the monitor.

Date of experience: December 20, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Waleed K.
Unfollow Waleed K.
Share Review
Report Review

Excellent Customer service
December 20, 2017

Abubaker Assisted me with my account and payment.
It was quick and great, everything went smooth from the first try

Date of experience: December 20, 2017
France
1 review
0 helpful votes
Follow Amirah F.
Unfollow Amirah F.
Share Review
Report Review

MyUs concept is providing me a worderfull and needed solutions. Many contacts will benefit of such plateform.
Had precious experience with two MyUs Agents.
Talal and Benjamin.

Date of experience: December 20, 2017
South Africa
1 review
0 helpful votes
Follow Chris J.
Unfollow Chris J.
Share Review
Report Review

Great Service
December 20, 2017

We did not put the suite number on the package correctly, after many emails between myself, the supplier and Zyrra(MyUS). We managed to find the packages and resolve the issue. Many Thanks to Zyrra and myUS!

Date of experience: December 19, 2017
Japan
1 review
0 helpful votes
Follow Madoka H.
Unfollow Madoka H.
Share Review
Report Review

Very generous staff
December 20, 2017

He helped me with difficulties!
Thank you. I am grateful. It took me a while in my case
They assisted me so that I could successfully complete the order.

Date of experience: December 19, 2017
New Caledonia
1 review
0 helpful votes
Follow Even K.
Unfollow Even K.
Share Review
Report Review

Well the well know myus.com website allow us to ship a item we ordered in USA. But i've got a issue with the ION battery, problem with shipping. Hopefully Christian saves my soul or shoud i say my order. He took action and proceed to repack an ordr than i would not have any problem with customs.
Without him i would lost my order!
Thanks Christian!
Moeata

Date of experience: December 19, 2017
Canada
1 review
0 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Great Help!
December 20, 2017

Abubaker was a great help with activating my credit card. Now i can continue shopping!
Abubaker was a great help with activating my credit card. Now i can continue shopping!

Date of experience: December 19, 2017
Mauritius
1 review
0 helpful votes
Follow Santosh T.
Unfollow Santosh T.
Share Review
Report Review

Great customer service from LUKE!
December 19, 2017

Happy with fast shipment update by Luke.
Response time was fast. Cataloguing was fast and took no longer than 24 hours.

Date of experience: December 19, 2017
North Carolina
1 review
0 helpful votes
Follow Will B.
Unfollow Will B.
Share Review
Report Review

Excellent service!
December 19, 2017

Jeff Answered all of my questions promptly! Not a long wait at all to receive assistance! Easy method to communicate and have all my questions answered.

Date of experience: December 19, 2017
Jamaica
1 review
0 helpful votes
Follow shakera s.
Unfollow shakera s.
Share Review
Report Review

Luke
December 19, 2017

I would love to say a special thank you to Luke for assisting me and relating information I was clueless to thank you and have an awesome day

Date of experience: December 19, 2017