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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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This web is really helpful,,, I like their professional way to deal with customers,,,,, thank to Doniel Dean who taking care of me at myus
I am a new customer from the UK and had to use Live chat support and I would like to thank the excellence of help for your colleague Christian A. I look forward to us MYUS.COM!
The support was awesome, Ginalyn helped my problem within just few minutes. It was a pleasure doing business at MyUS. I recommend MyUS for everyone, their services and support is just the best.
Been a customer with MyUS for 1 year. Good service and efficient. Thank you Doniel Dean for your prompt service in resolving my case.
I made an error on the value of an item that I didn't have an invoice for. Fresha worked with me to verify the value and clear things up. Great job!
I've had my payment problem. So I tried chat support. Agent Abubaker gave me kindly support. Thank you your support!
Pedde Jeff D. Was very helpful in resolving my issue. Was nice, patient and respect customers A++++++++++++++++++++++++++++++++++++++++++ Agent
Abigael was extremely helpful in resolving a problem encountered when declaring values, polite and helpful and provide a high standard of customer care.
It was a great experience with Myus they were very professional and very friendly. And the make my life easier.
Thank you Myus.
Great support great supportgreat support great supportgreat supportgreat supportgreat supportgreat supportgreat supportgreat support
Been a customer for myus for 4 years and never failed me once, professional friendly and efficient. Highly recommended.
I would like to thank service agent Lovely for her great support and sorting things out in professional manner and speed.
Totally satisfied.
So, recently moved from Borderlinx to MyUS - must say huge difference. They know how to treat their customers. This is with regards to my second shipment now. For some reason credit card got declined at the time of the payment. I was only able to rectify this the next morning, and as per the website the inform to wait 30 minutes to have the status updated. Took a bit longer and no update so i contacted an agent on live chat - Abubaker - very quick response, pulled up the shipment info and informed me that it was shipped and sent me the tracking number. I was shocked. They had shipped it from the night before, even though payment was still due. I am 1000% sure Borderlinx would never have done. They are serious about pleasing their customers and seems willing to trust. Looking forward to a long relationship with this company if it continues like this, will be telling everyone i know to use them. Oh i forgot to mention - also cheaper to ship than Borderlinx XD
Good Good Good Good Good Good Good Good Good Good for lovely good good Good Good
Good Good Good Good Good Good Good Good Good Good for lovely good good Good Good
Abigael took the ownership and help me to resolve the issue with payment through paypal... his instructions very clear and was so helpful
Fast delivery to Saudi Arabia good call center and online help. Thanks to all employees...
I have a probomee with an invoice and myus answer me quickly. And permit to send the invoice in live. The chat is very important to resolve some issues
Hello,
I tried to contact you on live chat for 20 minutes waiting and no one reply, but when i contact you by phone it is really good and your employee (Colleen Anne C.) Replied fast.
Thank you,
At first, I would like to say thank you for MYUS - Ms. Zyrra.
Which she had taking action accordingly to informed his manager for the discount issue.
I'm so glad, she was perform her task and manage to do it. And also would like to thanks with her manager to rebate the discount to added my account.
I would definitely, rate 5* for this service. Now I'm happy to ship my orders with the best offer prices. Can't wait to see my parcel arrived.
Thanks once again MYUS, will continues support the services.
Have A Nice Day!
Very professional, smart and quick response. I'd like to chat with him every time i need to contact support.
I had a great experience today with myus.com, chatting with Abubaker to solve some of my misunderstandings about shipment policies. Great site and great assistance from Abubaker.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members