MyUSReviews 5,288

If only that here were no stars to tell people the dangers of using MYUS.

Like most things until you have a problem you don't know how good or bad the service provider is and boy is MYUS at the top of the bad list.

I had several hundred dollars of tools sent to my address there except I got the suite no wrong everything else was correct including my name and there was a full invoice. After 2 weeks wondering where the items are I find they have received them at their Dock. I contact them twice note you cannot call MYUS that eats into their profits too much and would give the impression they care oh and the chat service they advertise on their website well you never will get directed to a service representative.

So after two emails including the sellers name the USPS TRACKING NO guess what I get an email back which says please provide the tracking no proof of delivery plus full sellers invoice and we will see what we can do.

Now they already have the tracking no which gives POD. I spend a LOT of money with these guys in the last year so if this is the concern they show when they have something one of their customers have paid for what will they do with your stuff,. Would you trust them.

If you love to do things yourself and without too much hustle, go straight to myus and start shopping and shipping through their excellent forwarding service. With all of their cool features, they stand with the others as one of the best forwarding services out there.

Try them and you won't regret. Oh! And Pedde Jeff of MyUS, thanks for your kind and effective assistance the last time. You guys rock!

Reaching support and or customer service thought is quite a pain and I would love that you really work on it alongside alerting customers of issues that you face early enough as site downtimes et al. That will make us properly informed and in time to know what next to do.

Still a great service. Thanks!

Really good, you dont have to say thing twice. He understand quickly know what you mean and does the job for the client satisfaction. Thank you Pedde Jeff D.

Excellent help and very quick and helpful responses from Pedde Jeff D. All questions answered, very good service.

It was my first time on myus.com with live support. I had to try 2 times to get an agent, where I had to wait more than 30 mins in total within each connection. But once I got connected with Pedde Jeff D. He was very nice to me with providing helpful information as I needed. Thank you very much. I will become a member and will try out their service. Though I am little afraid to use their service as there are several negative reviews from customer who has mentioned of a wrong or missing item while receiving but still I wanna give it a go and see how they do. I had cleared these issue with the support person and he said myus.com never makes fault with sending the wrong item in case if the original seller does then that is different and they will claim a charge if requested. Now, I hope that just everything goes as explained to me. First time and very excited to use them. :)