MyUSReviews 5,288

On the Ball and very prompt in solving the matters at hand with a great personality.

We need more trained and experienced personnel like Abigael in the workplaces.

I had trouble with one of my packages,
I contacted my us, ask for help
And in a small amount of time some one
Came,
And was very helpful
I will recommend MY US to all of my friends

Pedde Jeff D. Was so helpful and went beyond his job to help me, i am so pleased with his service. Defiantly recommend the service

Best communication
And Peddy Jeff D assisted very well
And also i love make shipmen through myus. Its very cheap

Customer service abigeel conversation very smooth. I used MyUS more than 3 times already and their service is very good

I used the online communication for the first time today and I have found this very easy to use. Abigael was very professional and dealt with my issue in a very timely and professional manner

Agent Pedde jeff D was really helpful. Thank you I would recommend this to every friend of mine. I am happy with the response by the live chat agent Pedde jeff D.

I used to buy direct from Amazon. But I still have to go to customs/postal office in another city here in Manila (Philippines) to claim stuff. Now, it's my first time to order using a MyUS address. Live chat support is efficient and nice. Agent Abegail answered all my questions clearly. She says that my package will be delivered straight to my doorstep. It's waiting time...

I had a question about shipping from a Non US merchant. It was quite easy to log into live chat. The waiting time was also quite short. And the best part was that all my doubts were satisfactory answered and I got a positive response.

I had doubts with the revision of one of my products and they helped me clarify my doubts. Excellent service, easy communication and accurate attention by Abigael.

Very good, answered all my questions with details, also asked me if I needed anything else at the end.

Abigael was very helpful. I needed to change my account and billing settings. She sorted me out. I just need to see if she's been able to reverse a payment I didn't want to make! A good experience overall.

Quick and useful. Very good experience.
I don't understand why I need to type so many characters, though.

Abigael was a great help with my problem. Very helpful and fix issue straight away. Can not speak more highly of this person

Was good, the assistance was kid and my concern was solved quick, well done, my package was in achieved after uploaded the correct item values, I contacted myUS and fixed it

It was great. Quick reply. Very informative. Cut straight to the point and gave me useful answers that would help with future, imminent purchases. Will surely keep on using this service as it is wonderful and convenient.

As usual very fast response from MyUS team about my question. Many thanks to the agent Abigael for helping me.

Abigael was extremely professional and patient when addressing my request regarding shipping. This is what customer service should look like!

Good, help and assistance with all my queries! Agent Pedde Jeff D. Took his time and sorted me out...

I had an issue with my membership. I contacted the support for this issue and Pedde Jeff D. Quickly reacted and Helped me out to solve my issue