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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Pedde Jeff he is provide a very good service. And I thought I would do as he suggested. I was worried about crossing the country, now I'm comfortable.
I was having trouble with finding the right website to track my parcel but when I had a live chat with Abigael she sent me all the right links to help me out and she was a pleasure to talk to.
Been using MyUs for many years and would rate them as the finest. Very responsive and helpful especially Luke who went out of his way to help and track a missing package with very little information to start with.
Thank you Luke. Greatly appreciate your help.
I have received a good support from Luke and before I was struggling with other person on MyUS.
Luke give me a right guidance and prompt support.
I had a query about my item whereabouts and it was sorted very quickly. Great customer service as always. Well done MYUS!
Jeff Peddle provided quick response and resolved my query...
I was assisted by Pedde Jeff D. Pedde knew his stuff, was very helpful and great to work with. Thank you MyUS and Pedde!
Excelent atencion and answer, is possible have asesor in spanish
Many thanks por atentionexcelent atencion and answer, is possible have asesor in spanish
Many thanks por atentionexcelent atencion and answer, is possible have asesor in spanish
Many thanks por atentionexcelent atencion and answer, is possible have asesor in spanish
Many thanks por atention
Excelent atencion and answer, is possible have asesor in spanish
Many thanks por atention
I had the pleasure of live chatting with Abigael today, she was super responsive very friendly, and extremely helpful. What great service :)
I contacted MyUS customer support about a shipment from Amazon and agent Abigael from MyUS was quick to respond.as far as i can see: absolutely a great customer service. Fast response, good and respectful attitude, and most importantly clear information.
She was fast prompt and gets the issue resolved effectively right away. I am feeling confident with myUS with such customer support
Good experience; the online chat representative was knowledgeable and provided the information I needed.
Nice simple helpfull and very easy nice simple helpfull and very easy nice simple helpfull and very easy nice simple helpfull and very easy nice simple helpfull and very easy
Jeff Pedde was a very pleasant and nice person, I have contacted MyUs about a invoice that Ive submitted and i actually though that it would have taken a very long time to resolve my issues, Ive checked my email not even expecting that an answer and solution would come so quickly, Jeff quickly resolved my problem and heve done it in such a fast time frame that it was unbelievable, I will definitely do more business with MyUs because i think they have the perfect people for there customer service, thank you once again
Fast response and correct answer, everything that I need, delivered by Abigael from myUS. Thanks a lot!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Khalid. We are sorry to hear that you were not happy with the experience with this agent. We are showing you are in contact with another member of the team and they are working to resolve this. Please continue to follow up with them directly so they can best assist you. Your feedback regarding your experience has been shared with a Supervisor to help improve our service. We appreciate the feedback.