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MyUS
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MyUS

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myus.com
Mohammad A.
Saudi Arabia
1 review
0 helpful votes
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Thanks Mr. Tyler M
August 18, 2016

It was nice speaking with Mr. Tyler M.
Fast responses, good attitude and subjective information.

Date of experience: August 16, 2016
Eman E.
Germany
1 review
0 helpful votes
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Excellent
March 21, 2015

It's so great to deal, solved my problem in minutes

Date of experience: March 18, 2015
Sami A.
Ohio
1 review
0 helpful votes
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Love MyUS
March 22, 2015

So great service and Assistant (Jessica) was helpful

Date of experience: March 19, 2015
WALEED A.
Saudi Arabia
1 review
0 helpful votes
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Teresa you are the best
March 19, 2015

She is the best for customer service.
Very Pro and helpful.

Date of experience: March 16, 2015
Nayef Z.
Kuwait
1 review
0 helpful votes
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Very helpful
September 8, 2019

Thanks for Roderick, he was very helpful. 5 stars...

Date of experience: September 5, 2019
mohamed e.
Libya
1 review
0 helpful votes
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Very helpful
March 7, 2015

She's a very helpful and patient
Her name is Jessica

Date of experience: March 4, 2015
Kei N.
Japan
1 review
0 helpful votes
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Credit card discount
March 19, 2015

I'm not good at English, but I could understand. Thank you!

Date of experience: March 16, 2015
George a.
Nigeria
2 reviews
0 helpful votes
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Very quick delivery, package arrived in good condition
October 10, 2014

Very quick delivery, package arrived in good condition

Date of experience: October 7, 2014
Alayham A.
Saudi Arabia
7 reviews
12 helpful votes
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Very bad company
October 8, 2014

Very bad company. Always they are find a way to over charge you.
Not professional at all.

Date of experience: October 5, 2014
IMAD L.
Saudi Arabia
1 review
0 helpful votes
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Support chat with Michael
January 9, 2020

I had difficulty logging in to my account. Michael was very helpful and patient.

Date of experience: January 6, 2020
Annette P.
Australia
1 review
0 helpful votes
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Michael
January 7, 2020

I found Michael to be wonderful at his job. Fantastic, efficient and kind. Great work.

Date of experience: January 4, 2020
Johan v.
South Africa
1 review
0 helpful votes
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Super service from Angel
April 21, 2016

Could not be happier with the service and professional conduct from Angel at MyUS.com

Keep it up!

Date of experience: April 18, 2016
Mohammed A.
Qatar
1 review
0 helpful votes
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Brilliant servive by jessie
April 24, 2016

Very kind, professional and interested in solving my issue

Date of experience: April 20, 2016
Alberto Z.
GB
1 review
0 helpful votes
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Account payment issues
January 10, 2020

Roderick has given a wonderful support and I am really thankful

Date of experience: January 7, 2020
A A.
BN
1 review
0 helpful votes
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Whenever I dont see my package...
April 17, 2016

Angel was very helpful to locate my package for me, and her replies are always prompt!

Date of experience: April 14, 2016
AHMED J.
Saudi Arabia
1 review
0 helpful votes
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Great Service by Edrian
January 9, 2020

Adrian solved my problem once I told him. Very quick response and helpful as well

Date of experience: January 6, 2020
Rob S.
Australia
1 review
0 helpful votes
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Easy peasy
October 11, 2015

How easy it was to resolve a question - fast response and action from Alison. Excellent.

Date of experience: October 8, 2015
Rayan K.
Saudi Arabia
1 review
0 helpful votes
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Excellent job
October 5, 2015

Myus deal very professional with my issue

Tanks Alison

Date of experience: October 2, 2015
jose m.
Brazil
1 review
0 helpful votes
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Cancelation
March 20, 2015

Jessica was a very helpful and professional attendant, she prevent me to cancel my account

Date of experience: March 17, 2015
Lourenco B.
Angola
1 review
0 helpful votes
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Excellent (Rated A for Awesome)
February 21, 2015

This is my second shipment, and so far MyUs has been doing excellent job. Keep up the good work.

Date of experience: February 18, 2015
880 reviews are not recommended

Overview

MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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