Saudi Arabia

1 review

0 helpful votes

Follow Suzan B.

Unfollow Suzan B.

Send Message

Share Review

Report Review

Buy from the net

March 20, 2015

I have a chat with Jessica, she was so helpful and amazing.

Date of experience: March 17, 2015

shiro o.

Japan

1 review

0 helpful votes

Follow shiro o.

Unfollow shiro o.

Send Message

Share Review

Report Review

This time, of your personnel support(Angel) was great

February 16, 2015

This time, of your personnel support(Angel) was great.

Thank you very much.

Date of experience: February 13, 2015

AHMAD A.

Kuwait

1 review

0 helpful votes

Follow AHMAD A.

Unfollow AHMAD A.

Send Message

Share Review

Report Review

Fast response

December 5, 2017

Really responsive and fast service, thanks Darwin For your help... :)

Date of experience: December 5, 2017

Sandro G.

Angola

1 review

1 helpful vote

Follow Sandro G.

Unfollow Sandro G.

Send Message

Share Review

Report Review

Best worldwide export service ever...

September 22, 2014

Best worldwide export service ever...

Thank you very much for your effort...

Date of experience: September 22, 2014

Anne B.

Canada

1 review

0 helpful votes

Follow Anne B.

Unfollow Anne B.

Send Message

Share Review

Report Review

Personal Shopper

December 5, 2017

Kamal was very helpful with explaining my Personal Shopper options... Thanks for the help!

Date of experience: December 5, 2017

mustafa r.

Iraq

1 review

0 helpful votes

Follow mustafa r.

Unfollow mustafa r.

Send Message

Share Review

Report Review

Excellent

November 27, 2017

Excellent dealing and i recommended any one to deal with MYUS
It is very good service, fast delivery

Date of experience: November 27, 2017

Abdelwahab T.

Saudi Arabia

1 review

0 helpful votes

Follow Abdelwahab T.

Unfollow Abdelwahab T.

Send Message

Share Review

Report Review

Quick Support

January 10, 2020

The agent "Roderick" in seconds fixed my issue. Really awesome service!

Date of experience: January 7, 2020

Ahmed L.

Saudi Arabia

1 review

0 helpful votes

Follow Ahmed L.

Unfollow Ahmed L.

Send Message

Share Review

Report Review

Helpful people

November 24, 2019

I talked with Michael in the live chat about my lost shipment and he was very helpful.

Date of experience: November 21, 2019

Hanan A.

Saudi Arabia

1 review

0 helpful votes

Follow Hanan A.

Unfollow Hanan A.

Send Message

Share Review

Report Review

Thanks a lot for your consider 5 stars

April 28, 2016

Response for my require very quickly and clearly from Angel. Thank u so much

Date of experience: April 25, 2016

Saad A.

Saudi Arabia

1 review

0 helpful votes

Follow Saad A.

Unfollow Saad A.

Send Message

Share Review

Report Review

Helpful

April 1, 2015

I appreciate your live chat.
Many thanks to Jessica

Date of experience: March 29, 2015

Srikanth S.

Netherlands

1 review

0 helpful votes

Follow Srikanth S.

Unfollow Srikanth S.

Send Message

Share Review

Report Review

Very helpful

April 3, 2015

Jessica was very helpful towards answering my question.

Date of experience: March 31, 2015

Damien R.

Australia

1 review

0 helpful votes

Follow Damien R.

Unfollow Damien R.

Send Message

Share Review

Report Review

Teresa

April 12, 2015

Teresa was very help full and has great manners, a pleasure to deal with

Date of experience: April 9, 2015

Eustice M.

Botswana

1 review

0 helpful votes

Follow Eustice M.

Unfollow Eustice M.

Send Message

Share Review

Report Review

Superb!

April 13, 2015

Very fast, easy and efficient way of buying from the US.

Date of experience: April 10, 2015

Tracy C.

Texas

1 review

0 helpful votes

Follow Tracy C.

Unfollow Tracy C.

Send Message

Share Review

Report Review

Helpful

March 29, 2015

Jessica was helpful with providing information I needed.

Date of experience: March 26, 2015

Margret H.

Iceland

1 review

0 helpful votes

Follow Margret H.

Unfollow Margret H.

Send Message

Share Review

Report Review

Promising!

March 28, 2015

My first experience of using MyUS was very satisfactory and promising for the future. Thanks.

Date of experience: March 25, 2015

Steve P.

Australia

1 review

1 helpful vote

Follow Steve P.

Unfollow Steve P.

Send Message

Share Review

Report Review

Shocking

March 27, 2015

Way over priced for service, not worth the trouble save your money

Date of experience: March 24, 2015

Charlene M. — MyUS Rep

over a year old

Thanks for taking the time to write a review. I’m sorry to hear you did not find value in our service. Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type! You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/

I also wanted to let you know the best way to maximize your savings on shipping costs is to consolidate your purchases. As a Premium member you can consolidate your purchases and we can hold your packages for up to 30 days at no additional cost. Our shipping cost per pound decreases as the weight of the shipment increases.

Please email us at support@myus.com with any further questions or concerns.

Ahmad A.

Kuwait

1 review

0 helpful votes

Follow Ahmad A.

Unfollow Ahmad A.

Send Message

Share Review

Report Review

Great and friendly.

April 10, 2015

Jess was very helpful and kind :) one of the best.

Date of experience: April 6, 2015

Ahmad S.

Saudi Arabia

1 review

0 helpful votes

Follow Ahmad S.

Unfollow Ahmad S.

Send Message

Share Review

Report Review

Exellent service

April 5, 2015

Excellent service, great help from a well-informed agent ( Jessica)
Thank you

Date of experience: April 2, 2015

Bawar C.

Iraq

1 review

0 helpful votes

Follow Bawar C.

Unfollow Bawar C.

Send Message

Share Review

Report Review

Perfect

October 31, 2018

As I see now from my point of view, it looks well organized and also good rates on shipping to Iraq

Date of experience: October 29, 2018

Shaikha A.

Saudi Arabia

1 review

0 helpful votes

Follow Shaikha A.

Unfollow Shaikha A.

Send Message

Share Review

Report Review

Luke

December 14, 2017

Luke helped me with my issue, and replied so quick.
Thank you...

Date of experience: December 12, 2017

Q&A (344)

Question

Hi I'm having to guess the weight of my items, will I be heavily penalised if I get it a little wrong? Or should I overestimate to be on the safe side?

Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.

By obutor g., over a year old

See more answers (4)

Question

Where is this company located

Answer: We are located in Sarasota, Florida.

By Charlene M., over a year old

See another answer (1)

Question

Can i send items personally from us to countries like Turkey? For instance, I would like to pack the items and use your services to transport them to the appropriate destination.

Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.

By Charlene M., over a year old

See another answer (1)

Question

Hello, I've read raving AND raging reviews as well about MyUS. I guess that it all comes down to this: if you're gonna take my CC info, YOU need to check with my country's customs to see if my shipment will incur in any extra taxes or not before you let me use your service thinking everything will be resolved. I have tried your shipping cost calculator and it's true: the cost of shipping a laptop can be the same to that of an e-reader, but NOBODY likes surprises when the cost skyrockets here after I already made a purchase THERE. I was gonna buy a ton of things with you to make sure the weight is worth it, but seeing that you are unclear as to wether I'll incur in extra charges here in Peru or not, I think it's better I save money and travel myself. Please let me know if this policy will change or not. Thanks.

Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.

By Abu M., over a year old

See more answers (4)

Question

I love But we must reconsider the size of the packaging and shipping cartons

Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!

By Charlene M., over a year old

See more answers (5)

Question