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MyUS
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MyUS

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myus.com
DTS D.
Saudi Arabia
1 review
0 helpful votes
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Awesome service
November 28, 2019

Roderick is such a great help. I thank him so much

Date of experience: November 25, 2019
Bader D.
Kuwait
1 review
0 helpful votes
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Awesome Customer Service
April 13, 2015

Jessie was very helpful and answered all my questions Thanks.

Date of experience: April 9, 2015
Miguel P.
Mexico
1 review
0 helpful votes
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Thanks
April 23, 2015

Very good, and quickly. Jessica helped me with everything by chat.

Date of experience: April 20, 2015
miguel s.
Angola
1 review
0 helpful votes
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Nice and very friendly Dear Jessica
April 9, 2015

Please enter the exact amount of this charge in U.S. dollars

Date of experience: April 6, 2015
Husam H.
Iraq
1 review
0 helpful votes
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Happy to talk to Jessie
April 7, 2015

Good service and happy to talk with her. Thank you

Date of experience: April 4, 2015
Mo B.
South Africa
1 review
0 helpful votes
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Chat
April 20, 2015

With Jessica. Very helpful. FRIENDLY! Knows her stuff!

Date of experience: April 17, 2015
Elisabeth N.
France
1 review
0 helpful votes
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Great service
April 18, 2015

Very fast, precise, to the point and helpful. Thank you Jessica

Date of experience: April 15, 2015
Melissa E.
GB
1 review
0 helpful votes
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Great, problem solved
April 18, 2015

Spoke to Ashton. Resolved my query and updated the info needed. Thanks!

Date of experience: April 15, 2015
Ahmad H.
Saudi Arabia
1 review
1 helpful vote
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Chat Help
April 18, 2015

Excellent (Jessica). Helped me resolve a problem quickly

Date of experience: April 15, 2015
HIROSHI F.
Japan
1 review
0 helpful votes
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You give me the procedure of withdrawal.
April 15, 2015

You give me the procedure of contract termination with your esteemed.

Date of experience: April 12, 2015
Anand K.
India
1 review
0 helpful votes
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Prompt response from angel with the perfect resolution!
November 7, 2014

Prompt response from angel with the perfect resolution!

Date of experience: November 4, 2014
Yaser Y.
Qatar
1 review
0 helpful votes
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Very fast and professional
December 25, 2017

Very fast response and professional Agent
Keep on the good work...

Date of experience: December 23, 2017
Saleh P.
Kuwait
1 review
0 helpful votes
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Jason one of the best customer service in myus
September 21, 2021

He was kind fast and did his job well thank u jason

Date of experience: September 21, 2021
Charlene M. — MyUS Rep
over a year old

It is our pleasure to assist you. Thank you for using our service.

Mohamed A.
AE
1 review
1 helpful vote
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MyUS support
June 10, 2016

Excellent support I received from Mr. Angel today. Great job and well done.

Date of experience: June 8, 2016
Charlene M. — MyUS Rep
over a year old

I am glad to see that we could meet all your shipping expectations! We strive to deliver delight.

Chinenye J.
Nigeria
1 review
2 helpful votes
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I will like to use my US to ship
June 6, 2016

Good evening sir.
Am in review page what is the next step to take?

Date of experience: June 4, 2016
Charlene M. — MyUS Rep
over a year old

I have sent you a private message Chinenye. I await your reply so that I can assist you further! You can also email us at support@myus.com with any further questions.

Pei C.
Malaysia
1 review
0 helpful votes
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Responsive!
January 2, 2018

Prompt reply from the service team, luke was very helpful with my questions. Thanks a lot!

Date of experience: January 2, 2018
Awat W.
Iraq
1 review
0 helpful votes
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Great service and quick fix
August 13, 2021

Thank you for your quick fix, Jason, I really appreciate it

Date of experience: August 13, 2021
Charlene M. — MyUS Rep
over a year old

It is always our pleasure to assist you. Thank you for using our service.

Carisma H.
Alabama
1 review
0 helpful votes
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Perfect
June 12, 2021

I had an awesome customer service experience with Jason.

Date of experience: June 12, 2021
Charlene M. — MyUS Rep
over a year old

It is always our pleasure to assist you. Thank you for the kind words.

Reynald A.
AE
1 review
0 helpful votes
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Roderick is so helpful.
March 30, 2020

Was so confused about my membership and then he helped me along the process. Great job!

Date of experience: March 30, 2020
Ira Y.
District of Columbia
1 review
0 helpful votes
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Shipping a gearbox
January 31, 2020

Props to Roderick for being very patient and helpful

Date of experience: January 28, 2020
880 reviews are not recommended

Overview

MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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