logo

MyUS
This website seems to be closed. Find similar businesses

MyUSReviews 5,288

3.9
myus.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Angola
1 review
0 helpful votes
Follow Rogerio S.
Unfollow Rogerio S.
Send Message
Share Review
Report Review

Good Help
July 31, 2017

I had help from Christian and she was very quick and practice. I hope that this kind of attitude make myus like a star please keep going

Date of experience: July 31, 2017
Maldives
1 review
0 helpful votes
Follow Ibrahim M.
Unfollow Ibrahim M.
Send Message
Share Review
Report Review

Great customer service
July 31, 2017

Received great customer service by Mr Christian A. From myUS Live Chat support. Provided me all the information required in no time. :)

Date of experience: July 31, 2017
Nigeria
1 review
0 helpful votes
Follow Sysavane A.
Unfollow Sysavane A.
Send Message
Share Review
Report Review

Excellence in one package!
July 31, 2017

Been using myus for over 5 years now. Their shipping speed and customer services(Christiana A) are second to none. Great shipping prices too ( they constantly add new shipping options to meet our needs). Thanks for everything!

Date of experience: July 31, 2017
India
1 review
0 helpful votes
Follow Abhijit R.
Unfollow Abhijit R.
Send Message
Share Review
Report Review

This was the first time ever I shipped my parcel from MYUS.com and trust me I was not disappointed. The service has been excellent and the customer service has been prompt. My Parcel was stuck in Customs duty in India but MyUS.com helped me resolve the matter. I really appreciate the service of Ryan and Fresha. Thanks for all the help.

Regards,
Abhijit

Date of experience: July 30, 2017
Kuwait
1 review
0 helpful votes
Follow Homoud K.
Unfollow Homoud K.
Send Message
Share Review
Report Review

Thanks for helping
July 30, 2017

Amor been nice and when he answered all my question im happy with your chat system and agents

He expanded to me with details that was enough for me questions

Date of experience: July 30, 2017
Oman
1 review
0 helpful votes
Follow saleh a.
Unfollow saleh a.
Send Message
Share Review
Report Review

Good experience
July 30, 2017

This is my first experience with this good site and thank the support section for quick help.
Thank Christian A. From MyUS.com for your support.

Regards
Binadm

Date of experience: July 30, 2017
Kazakhstan
1 review
0 helpful votes
Follow Jandos J.
Unfollow Jandos J.
Send Message
Share Review
Report Review

Great customer service. Excellent communication and fast resolving of issues by Pedde Jeff D. Thanks for your help!

Date of experience: July 29, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Sabig E.
Unfollow Sabig E.
Send Message
Share Review
Report Review

Fast
July 30, 2017

Great customer service by Representative Lovely. Quick and to the point.
Case number *******
As always... I recommend MyUS to all my friends.

Date of experience: July 29, 2017
Japan
1 review
0 helpful votes
Follow sho o.
Unfollow sho o.
Send Message
Share Review
Report Review

Shipping question
July 30, 2017

Good support with polite.
The problem was not solved, but I appreciate it with courteous correspondence

Date of experience: July 29, 2017
Charlene M. — MyUS Rep
over a year old

Hi Sho. We are glad to hear that you were happy with the service you received. We would like to be sure that your issue is resolved. Please contact us so we can help fully resolve your issue. https://www.myus.com/about/contact/

New Zealand
1 review
0 helpful votes
Follow Ian H.
Unfollow Ian H.
Send Message
Share Review
Report Review

I had two issues today and Amor attended to both professionally and promptly. I was happy with the customer service I received today by Amor!

Thank you!

Date of experience: July 29, 2017
Egypt
1 review
0 helpful votes
Follow Islam E.
Unfollow Islam E.
Send Message
Share Review
Report Review

Excellence of Handling
July 30, 2017

AboBaker was really supported and he draw a smile on my face.so thanks bro, also my issue was anger me so he handled me with professional way

Date of experience: July 29, 2017
Yemen
1 review
0 helpful votes
Follow Mamdouh A.
Unfollow Mamdouh A.
Send Message
Share Review
Report Review

Service agent Abubaker was more than helpful is providing a solution to my problem as well as providing insight on how to avoid them in the future to make my experience with myus even a better one.

He made me believe again in the quality of services that myus provides although I started to be skeptical as a bad experience with other agents.

Thanks Abubaker...

Date of experience: July 28, 2017
Japan
1 review
0 helpful votes
Follow Daisuke T.
Unfollow Daisuke T.
Send Message
Share Review
Report Review

It was very kind
July 30, 2017

I was in trouble, but Christian A. Responded kindly, the problem was solved. I will use chat if I am in trouble.

Date of experience: July 28, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Osama a.
Unfollow Osama a.
Send Message
Share Review
Report Review

Address fix charge waived!
July 30, 2017

I had an account in MYUS before, and an address fix charge was added, while I cancelled my account. I registered for a new account a few days ago, I communicated with support team, ( Lovely), kindly waived the fee.

Thank you all for your help, I new it is worth it to get another account,

Date of experience: July 28, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Abdullah A.
Unfollow Abdullah A.
Send Message
Share Review
Report Review

I love using MyUS they have an Awesome shipping rates and an excellent customer support. Christian from MyUS helped to solve 24 h ticket in less than 10 min. I'll will always use MyUS as a preferred shopping partner from the US.

Date of experience: July 28, 2017
Mexico
1 review
0 helpful votes
Follow Hector M.
Unfollow Hector M.
Send Message
Share Review
Report Review

Information
July 27, 2017

It is my first occasion in locker, I was served excellent, I had doubts with my package reception, thanks to Louther! For helping me

Date of experience: July 27, 2017
Kuwait
1 review
0 helpful votes
Follow Dhari A.
Unfollow Dhari A.
Send Message
Share Review
Report Review

To the point
July 27, 2017

It was fast and helpful. I was stuck in verifying my value.
But Louther help me do that fast and easy
I would like to thank him for that

Date of experience: July 27, 2017
Angola
1 review
0 helpful votes
Follow Silvestre E.
Unfollow Silvestre E.
Send Message
Share Review
Report Review

Excellence
July 27, 2017

Thank you myUs team for all. Your service are the best.
Louther is one your main player, very good job!

Date of experience: July 27, 2017
Iceland
2 reviews
3 helpful votes
Follow Torfi K.
Unfollow Torfi K.
Send Message
Share Review
Report Review

Crappy slow service
July 27, 2017

They take forever to do simple tasks others do in a few hours and then they charge you for every small task they do

Date of experience: July 27, 2017
Charlene M. — MyUS Rep
over a year old

Hi Torfi. We are sad to see that you were not happy with the service that we offer. We would love the opportunity to help resolve any issue you may be facing with our service. Please contact us directly to let us know how we can make your experience better https://www.myus.com/about/contact/

GB
1 review
0 helpful votes
Follow Jo B.
Unfollow Jo B.
Send Message
Share Review
Report Review

Speedy response
July 27, 2017

Great - knowledgeable agent (Colleen Anne C.)

Responded to my query immediately and gave advice to enable me to use MyUS website

Date of experience: July 27, 2017