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MyUS
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MyUSReviews 5,288

3.9
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Washington
1 review
0 helpful votes
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Sorting out items in my suite
August 10, 2017

I have items on Hold and some not showing in my suite as purchased, Colleen Anne C was very patient with me and sorted out everything for me

Date of experience: August 10, 2017
Saudi Arabia
1 review
0 helpful votes
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A good man, agood help
August 10, 2017

Ty so much, he is verey help, and he know how to fix problem with out conact the higher sellr, he help me in firset time

Date of experience: August 9, 2017
Lebanon
1 review
0 helpful votes
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Good customer service
August 10, 2017

Thank you Pedde Jeff D. For helping me with my situation, I truly like your highly professional service.

Date of experience: August 9, 2017
Aruba
1 review
0 helpful votes
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Perfect service from Pedde Jeff D
August 10, 2017

Myus is great, and perfect service from Pedde Jeff D, recommend it to everybody all over the world Myus is great, and perfect service from Pedde Jeff D, recommend it to everybody all over the world

Date of experience: August 9, 2017
Bermuda
1 review
0 helpful votes
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Efficient and helpful!
August 10, 2017

Amor was very helpful and quickly addressed my issue through MyUs Live Chat. Live Chat is quick and avoids the hassle of having to wait for an email response. This service is much appreciated.

Date of experience: August 9, 2017
California
1 review
0 helpful votes
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Amazing customer service
August 10, 2017

I was speaking to Amor. There were discrepancies in my shipping order. Amor was very professional. He kept his patience throughout the chat. I really appreciate what he did for me.
2 stars for myus and 5 stars for amor

Date of experience: August 9, 2017
Charlene M. — MyUS Rep
over a year old

Hi Abdulwadood. We are very happy to hear you appreciated the service you received in chat. Please contact us directly if there is something in particular about your experience with MyUS that we can help with. We are always looking for ways to improve our service.

Iraq
1 review
0 helpful votes
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Great customer service
August 10, 2017

They solved my problem within a moment. Very professional and great customer service. Thank you Amor for helping me with my problem regarding my recent shipment. He was also polite and quick.

Date of experience: August 9, 2017
Maldives
1 review
0 helpful votes
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Great live chat customer service
August 10, 2017

Colleen A. C was great and assisted me superbly. She answered multiple questions, some were also repeated by me. Yet she complied very professionally.

Date of experience: August 9, 2017
Saudi Arabia
1 review
0 helpful votes
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Colleen Anne was very helpful in solving my account problems.
I asked if it's ok to wave the extra fees since I am a loyal customer, because I am having financial problems and I asked if I can pay only the shipping fees and she agreed!

Gosh I love MYUS. I urged my family and cousins to register and be MYUS members a year ago

Date of experience: August 9, 2017
Sweden
1 review
0 helpful votes
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Cans
August 10, 2017

All good and Amor was very polite. I needed help with shipping of dangerous goods.
I don“t know what to write moore but it needed to be 100 characters so filling out space here

Date of experience: August 9, 2017
Australia
1 review
0 helpful votes
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Colleen Anne C Was very fast to respond and look up what I queried. Good person and decent to speak with, great manner. Thank you.

Date of experience: August 9, 2017
GB
1 review
0 helpful votes
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Absolutely fantastic!
August 10, 2017

First class support, great dashboard and I couldn't be happier. I had an issue regarding item values and on speaking with Colleen Anne C, it was sorted in a matter of minutes. Looking forward to receiving my delivery.

Date of experience: August 9, 2017
Angola
1 review
0 helpful votes
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I was concerned about some issues from amazon shipment, but Luke gave me a good explanation and I am satisfied now. Thanks

Date of experience: August 9, 2017
Japan
1 review
0 helpful votes
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I had a great support experience
August 10, 2017

I got all i need of information so i can be sure when i purchase online from Amazon that i will get my shipment save and sound
Thanks to Amor the support agent who helped me to accomplish that experience
Thank you MyUS too

Date of experience: August 9, 2017
South Africa
2 reviews
0 helpful votes
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Commendation
August 10, 2017

I would like to commend Colleen Ann C. For her excellent assistance in helping me with my problem. She was prompt and her guidance simple to follow

Date of experience: August 9, 2017
Iraq
1 review
0 helpful votes
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Great
August 10, 2017

Abubaker was so helpful, thank you so much for the help, he saved my account from being lost for ever

Date of experience: August 9, 2017
Qatar
1 review
0 helpful votes
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Helpful staff
August 10, 2017

Very good compay, very easy app very clear
I will al ways ship from myus
Talal helped me alot.

Thank you...

Date of experience: August 9, 2017
GB
1 review
0 helpful votes
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LiveChat experience
August 10, 2017

I chatted with Abubaker today in regards to a shipment upgrade I was hoping to complete. Their help was incredibly useful and I was able to change my shipping within minutes despite never using your site before. Thank you very much!

Date of experience: August 9, 2017
Malaysia
1 review
0 helpful votes
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Experience with support person assisting me by the name of Pedde Jeff was pleasant and very effective.

He was able to resolve my problems there and then,

Date of experience: August 8, 2017
Brazil
1 review
0 helpful votes
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Amazing
August 9, 2017

Jeff D. Was very sweet and gave me all the information I needed. Amazing customer service!

Date of experience: August 8, 2017