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MyUS
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MyUSReviews 5,288

3.9
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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GB
1 review
0 helpful votes
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Amazing
August 9, 2017

Pedde Jeff d, he needs a pay rise. He was absolutely bloody amazing. He explained everything to me thoroughly, was so friendly. He needs a promotion and a raise for sure

Date of experience: August 8, 2017
Jamaica
1 review
0 helpful votes
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Excellent Service
August 9, 2017

I would highly recommend MyUs. I had an awesome experience with them so far since i became a member, from great customer service, packaging and shipping. I would like to thank Colleen Anne C, Talal, Jermaine and the rest of the team for assisting me with all my shipping needs.

Date of experience: August 8, 2017
Bahrain
1 review
0 helpful votes
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I'm a new member
I was warned spot my shipment
And I yous a live chat
And wat I get
A very easy to find your answer
And helpful
Thanks

Date of experience: August 8, 2017
Germany
1 review
0 helpful votes
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Many thanks to Mr. Pedde for helping me out getting a package expedited from In Review to Ready to ship. Rockstar customer service, I appreciate it a lot!

Date of experience: August 8, 2017
Singapore
1 review
0 helpful votes
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Great support
August 9, 2017

Great service and helpful support. Was talking to Anne about my personal shopper orders and she's quite helpful explaining the details!

Date of experience: August 8, 2017
Indonesia
1 review
0 helpful votes
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Sending package option
August 9, 2017

It was very fast and informative, and very helpful of collen Anne c, to reply and answer my queston.

Online chat is very helpful to have interactive prompt answer needed

Date of experience: August 8, 2017
Australia
1 review
0 helpful votes
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I had a great experience with the agent Amor. He was able to answer all questions promptly, helped with the processing of invoices, and offered valuable advice to ensure my packages arrive quickly with minimal shipping costs.

Date of experience: August 8, 2017
India
1 review
0 helpful votes
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Good Support
August 9, 2017

Thanks to Lovely she helped me retrieve my account quick :) It took little extra time to connect to the chat support but when connected it was fast.

Date of experience: August 8, 2017
Brazil
1 review
0 helpful votes
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Great!
August 9, 2017

Spectacular. Great assistance.
Lovely made everything easy.
I need help and she made it very simple and solved my problem.
Thanks for everyone.

Date of experience: August 8, 2017
Virginia
1 review
0 helpful votes
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DVD - Pre-Recorded
August 9, 2017

Thank you, Colleen Anne C., for assuring me that I will no longer encounter blank descriptions (i. E. "DVD - Pre-Recorded") for DVDs that are logged/registered in my MyUS suite.

Date of experience: August 8, 2017
Australia
1 review
0 helpful votes
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Account issue fixed instantly
August 9, 2017

I had an account query. Colleen Anne C. Attended to my query and quickly put my mind at ease with an adjustment. Great customer service. MYUS.com knows how to treat their customers

Date of experience: August 8, 2017
Italy
1 review
0 helpful votes
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Great experience with Lovely
August 9, 2017

Lovely was very helpful and to the point. I appreciate having this kind of feedback from a business.

Date of experience: August 8, 2017
Turkiye
1 review
0 helpful votes
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Wonderful experience
August 9, 2017

I was having a UX issue with the website and it was very frustrating not to be able to find my package which I paid for just a minute ago. Colleen Anne quickly understood and solved my problem. She also helped me navigate the website.

Date of experience: August 8, 2017
Vanuatu
1 review
0 helpful votes
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Speedy response
August 9, 2017

My 2nd time to ship each time great speedy response to my queries.
Thanks Kamal thanks Lovely for your help very much appreciated.

Date of experience: August 8, 2017
Bermuda
1 review
0 helpful votes
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Thank you Talal you're superb!
August 9, 2017

Talal made my experience with MyUS very pleasurable and I will definitely recommend MyUS to friends and family!

Satisfied customer *****

Date of experience: August 8, 2017
RU
1 review
0 helpful votes
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Great support
August 9, 2017

Thank Colleen Anne C. For support in waiving the storage fees for package 01-332-3999. Without this i can't ship my packages.

Date of experience: August 7, 2017
Argentina
1 review
0 helpful votes
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Pedde Jeff D.
August 7, 2017

I've been trying to return an item and MR. Pedde Jeff D. Has been very helpful. Excelent service. Thanks and regards

Date of experience: August 7, 2017
Zambia
1 review
0 helpful votes
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Excellent.
August 7, 2017

Its indeed excellent and quick! 100% positive feedback with fast customer care response. Will always recommend others with your best and effective shipping company!
Thanks you!

Date of experience: August 7, 2017
Nebraska
1 review
0 helpful votes
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Value adjustment
August 7, 2017

Pedde Jeff D was very helpful... i made a mistake about a value and he help me fix it. Beeen doing business with then for a year now...

Date of experience: August 7, 2017
PF
1 review
0 helpful votes
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Very nice experience:-)
August 7, 2017

I had a problem with an invoice and the agent (Pedde Jeff D.) solved it for me... i entered a wrong value for an item and didn t succeed to fix it...

Date of experience: August 7, 2017