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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Your service attendant on the Live Chat was very efficient and professional great help name was Amor
Chat with live supporter name Amor and have nice experience. I have all my questions answered with professional manor.
I was chatting with Amor about my payment problem, the service was provided on the excellent level.
I hope the company can support this level of service in future
Got to ask abt 2 questions, and this customer service chatted with me in the nice and proper manner, thumbs up Abubaker!
Excellent and polite customer Service. Mr. Abubaker answered all my questions not only quickly but in a VERY clear manner. Recommend their service!
Perfect service and he help me alot i love myus after his help and i will buy more things without worrying
I have some emails with title from MYUs.com and that turned me confused, because when I checked carefully I found them have Sender with bizarre email address like, *******@mail.myus.com, and *******@myus.com.
I wondered whether those addresses are belonging to Myus.com, or They are just new fishing-scam emails that will redirect me to endless of security issues?
Actually, Myus.com added a lot of valuable services like instant chat, So I used it and the operator was very cheerful to help and he asked me for view moments to check, after a while he said it was only MyUS no threat at all.
I must Give thumb up to Myus.com staff and especial great-full to the operator Pedde Jeff D And to my MailBOX manager Amanda as well that always give me unlimited help and support.
Amor was very helpful and prompt!
My question was answered straight away.
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Its great and helpful. I always depend on talk with them so solve any issues, I love if its little bit faster and direct get in, it will be more great if that happen, any way am happy and satisfied
It was a great experience, very good Miss, I took care of a very good way I wish and all the executives are like her thanks for everything
Br. Abubaker, helped me to find out how I can track my shipment since MyUS did not mention which courier they used for sending the shipment.
Thanks
I have a good experience chatting with Abubaker on the live chat who really made it easy, Fast and professional assistance for my package management in my suite.
Happy to be a member in MyUs. The reason is the service and assistance range that they provide.
Christian A. Is really helpful, Christian is very professional. Thank you all.
Was not what i was expected in terms of payment, i asked to be the chep, but they Chose DHL which is much more expensive than the things that were purchased, it was my first time and I am not happy with this situation. And with money that I was charged i could buy much more, then with the situation in Angola the cards are not always loaded. Is very sad, and because I do not know how to use well and not notice many things, time has passed and things have taken a long time to arrive, we will see if they will be here tomorrow and if it will be worth it. Otherwise it's okay. I hope everything is simpler in the future.
Hi Ana. Our sincerest apologies for any misunderstanding about the service or how it works. We have reached to you directly via email to help resolve your concern with your DHL shipment and to help clarify anything you may have further questions on. Please review our message and reply at your convenience.
He was the best agent I have talked to with Myus. I hope he'd still be the one to assist me soon. :)
Mr Colleen Anne C. Was really helpful when I chatted with him on MyUS customer service chat. He was a kind person who help me to solve my issue
Spot on with all the answers. No time wasted at all and very friendly
Looked for some issues in regard to the address and also for more options in regard to pallets... shipped to UK... Thanks A.
A bit of a long waiting que but Colleen was extremely helpful and patient with my questions. Thanks MY US
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mohammed. We are so glad to hear that you can count on us. We do appreciate your feedback regarding the speed of service. We will be sure to share this with management as we are always looking for ways to improve our service.