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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Pedde Jeff D., MyUs assistant was very kind and helpul. He was able to solve quickly a return item issue.
Lovely helped me, it was all fast, the problem was solved, congratulations for the service.
It could improve on being faster in assigning a representative by live chat
Colleen Anne C. Is one of the best customer service representative have chatted with in a very long time... took time to solve my issues accurately.
Pedde Jeff D. Was very helpful. He knew how to handle a worried customer well. Don't lose him MyUS :)
Thank you for quick response.
I got an answer as soon as I got in touch with chat.
Thank you for quick response.
I got an answer as soon as I got in touch with chat.
Great and quick help with my problem. Thank you, Colleen Anne C. For your assistance.
This is my second time chatting with the customer service and I am more than pleased.
I had a go with the live chat, spoke to Amor and I can say that all my questions were answered very thoroughly!
Thank you Amor and the entire team.
All I have to do is wait for my package :)
Quick, friendly, efficient and great customer service. User friendly website always instant communication when packages arrive all the way up until they arrive on my door step very helpful at anytime of the day thanx MyUS id like to mention Amor who i have communicated with was very helpful and made things easy for me to understand,
Amor was straight forward. Very helpful customer representative. He made my task quite simple. Although I didn't ask too much but all the same was a very helpful person
It was so nice chatting with Amor. S/he made it prompt, clear and professional support.
Enormous thanks to Amor.
I order most of my clothing from the US and found this method to be positive, if you want an item that you can't order directly from a US store that won't allow any foreign orders. It's not the perfect alternative, but if there isnt any other way to do it, it becomes handy. I'd like to thank MyUS staff for all the help given to assist me, I'd like to thank especially Lovely and Louther for their vital and precious help, given to solve some questions I had using MyUS web service. I wish you all the best.
Colleen Anne C.
I corresponded to.
It was extremely easy to understand, and we responded quickly.
Thank you very much.
I would like to thanks Talal for the great support, this is first of all. After that, thank you to Myus for this greatest team.
I have some mistake to write the price. The support help me to re-writing the merchant price properly. Thank a lot.
They were professional, fast and efficient. That's what what I call it customer satisfaction guaranteed. Thank you.
Lovely, thanks for your support,
I like MyUS, good service, value of money, quality shipping.
Thanks again.
Very helpful and showed knowledge of the process. Resolved my problem. I am glad I chatted with Lovely.
Very quick & excellent service support A+++ by Lovely, matter was solved in less than a minute.
Well Done!
Thank you Colleen for helping me and also MyUs team.
It's a great 6 years being member in MyUs.
I hope you create an app on iPhone.
Hi Khaled, Thank you for taking the time to leave a review. We are glad to hear you are happy with the service. We do have an app for your iPhone which you can download here https://itunes.apple.com/us/app/myus-global-shipping-app/id1085675202?ls=1&mt=8 Please contact us if you have any questions or concerns.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Augusto. Thank you for taking the time to provide your valuable feedback. We are glad to hear that you are happy with the service! We do want your experience to be seamless and would love the opportunity to help with any issues that are preventing this. Please contact us directly if there is anything we can do to help!