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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I could not confirm arrival of luggage and I inquired.It was possible to check it quickly, and it was solved. Thank you Kamal.
It was easy and great... its very hand that myus have the live chat... i always find the people patient and understanding... and helpful...
I've been using MyUs.com for 5 years and I love it. I actually don't ever visit a retail shop, ever, because retail shops are horrible :) my shopping is all on line, which is awesome and MyUs makes this possible and makes it easy. They are also super responsive if you ever have a problem. Love your work.
Had a good experience with Pedde Jeff D. He was helpful, efficient, patient and friendly. I had several requests - about 3 and he worked through them all, was pleasant and explained things well.
An excellent service and timely respond. Very happy to have her attending to my service. Precise attention towards resolving issue without delay and Curteous
Excellent Customer service given by agent Pedde Jeff D. Of myUS.com. I have stated all my predicament to him and he was so very helpful. He remedied one of my issue on storage fee, after some verification, he rectified the problem right away. And also offered to escalate my problem on shipping weight to the higher-up without fee. The other agent I have chatted with, is asking for a $7 fee just for that. The point here is, on his level, if he can rectify the issue, he'll do it. I just hope that the outcome of my other issues- regarding shipping weight and shipment tracking will be favorable on my part.
D jeff was very helpful and he provided me with all the information I needed to know, and helped in everything I needed to know
Pedde Jeff D., helped me in shipping out my package the very same day itself.
Great great great great great
Christian A. Was very fast in responding and resolving my issue. The communication was clear. Very happy!
Could not upload a receipt for a package in my suite due to an error message. Sent email to MyUS support. Got a quick and professional reply from Colleen Ann C. The US customer support agent who took care of this matter and kindly resolved it immediately
Attended by a very polite customer service named Amor. Very fast reply and has help me all the way to solved any problem
I was able to solve problems that I had never experienced with Christian A's devoted support.
Christian A Thank you!
The rep was amazing and resolved my issue. The problem was my invoice would not upload and so she did it for me and in a swift manner. I was pleased with the services I received...
Thnx Talal
As for the question I asked, Christian's reply for support was very clear and easy to understand.
Thank you.
I have a quick chat with Louther today and I have recievd a very good support with prompt action.
Thank you so much Louther for your great assistances.
Tran Y Nhi Nguyen
I wrongly imputed wrong suite number while purchasing an item from ebay i almost gave up but thanks to Pedde Jeff D who assisted me in resolving some issues with my suite.
He took his time to address my issues and he was amazing with his answers to my problem. I'm happy he was able to help me out
He is very kind!
He carefully supported me until my problem was solved.
Therefore, I solved my all problem.
Thank you Kamal!
Se solved the issue in a few seconds. I am glad with this quick experience. It gave me a good impression of the company's support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members