MyUSReviews 5,288

When looking at tracking - it kept saying delivered to destination. Contacted MyUS talked to Pedde Jeff. D. ansd he took the time to trace it to Sydney Australia- not Bisbane so terminoligy was wrong -delivered to australian (sorting) in sydney -Not destination. All fixed thanks to pedde

Very happy to have pleasantly resolved my issues with a transaction/shipping item & verification of a credit card/payment method. Louther, your agent, was extremely helpful and a pleasure to chat with. Thank you!

Pedde Jeff D. Was extraordinary and helped me a lot. Give that person a wageraise! He helped me for almost an our straight and kept up the same pace helping me with everything. I'd hire that person for my company!

I had a simple question I couldn't find an answer for on the FAQ. It had to do if private individuals can send a package to my address with MyUS and to my delight that's possible. Abubaker had to juggle several customers on chat at the same time but answered in a short time and was very friendly. Good job guys.

I received multiple emails from MYUS. I got both confused and worried because it said i cannot ship perfumes and the package is being prepared to ship. No one wants to pay for and receive an empty package. Louther assured me that I will receive all items I ordered online and it is being prepared to be shipped to me. I feel much better now.

Thank you Kamal was very helpful and answered all my questions. I am hoping that MyUS will assist me by receiving my orders on time.

I would like to thank Kamal for his help changing the value per unit for custom because I made mistake inserting the correct value. I sent him order confirmation and he fix the value per unit for me. Top nice work, thanks.

Amor sorted out my issue of missing package and even was so kind as to waive the incorrect address fee taking into account the reason this error has occured. Very grateful, excellent customer service as always,

Amor tried to solve my problem immediately, he did an amazing job. I really love their quick response.

Good one! Good support from Amor!
He made my buy premium! What good sales man! I wish i can talk to him again!...

Very good and very respectful person im happy after conversation. Gave me a good information what I needed

Beryl Grace was very helpful and provided the required support in the proper time. Really appreciate myus support service

Had an issue where a supplier forget to send an item in a previous shipment, and as a result had to re-declare the item values on the missing parts' shipment.
Abubaker assisted me to figure out exactly how to go about doing that and I really appreciate his help.

Abu Baker was very good service, and helpful. Helped solved my issue. A real asset to MYUS and overall service has been most excellent. Really happy in using MYUS services.

Ive emailed some inquiries about previous payments and Luke responded them very fast and two opportunities.

Swift and responsive. A+++ for Jeff D Pedde. Took ownership and action straight away with my issue regarding invoice evidencing.

Pedde Jeff D. Help me today for the inquiry I have with my 2 batery on hold in my accound. Thanks a lot

I use MyUS for a long time and I have nothing to complain. Thats a very good service and i had a Very good Helper today with Kamal. He answer all my questions.