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MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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It was really a good experience and the person Amor resolved my queries fairly quick. What would have taken another day or two to resolve was resolved within a matter of minutes.
I was served by Kamal.
He was very helpful, but was unable to update the values. Due to high value, he had to escalate it to someone else.
He has done everyjthing that was possible.
Thanks to Kamal!
Agent was knowledgeable and answered all my questions satisfactorily. I am very pleased to have communicated with agent Kamal!
I was having trouble finding out my tracking number and if it had shipped out and the agent assigned to me Amor was a delight to talk to and answered very quickly!
Very good customer service. Ms Lovely assisted me in the process very well. Swift replies, fast resolution and the best shipping consolidation site i have ever used. Trustworthy website.
Christian A. Responded and replied my email so quickly; so I am convinced, satisfied and happy; I am really so; and I am so to be a customer for " MyUs " for ever.
Lovely responded to all my concerns as its my first MyUS shipment. I now know whatnI was asking for and I can say Im cool like the Donald Trump
Very good experience. Very well attended by Lovely. She explained me that I can request to have my Package Support Team abandon and discard my package through my Suite,
I had a problem with shipment and was solved smoothly by mr beryl grace he is a gentleman and very kind i was very confused but he put everything in the right track thank you
Competent and quick: Pedde Jeff D. Helped me reviewing the package which I needed to be shipped quickly and how to select the right shipping preferences
Nice person helped me thank you luke, you helped me to ship with MyUs.
Thank you Luke Thank you MyUs
Pede Jeff provides an outstanding service. I love doing business with MyUS. We use MyUS to collect packages to import collectors items bulk to Germany. It works like a charm and saves us much money on shipping.
I liked the agent "Pedde Jeff D." he was fast and explained my issue in detail and managed to solve my issue for my like
I had not correctly mentioned the amount to be declored for my package and Doniel Dean helped me fix the problem. I thank him because he did it one day, which is not really a day's work. Thank you Doniel Dean
I can't believe how fast he solved it, Abubaker your a legend, he said that he will fix it and letrraly in 20 seconds, it was fixed thanks a lot for your time, Abubaker and you encouraged me to use this web for the future and when i get any problem i will head to the live chat.
Abed tork
Great company to deal. Had a particularly helpful encounter with Colleen Anne C, who made sure I was getting the most out of my membership.
Thanks to Abubaker fo helping me with my issue, he took time and checked the items I want to buy, I'm really glad I choose myus.com.
Abu Bakr is a wonderful man and distinguished all members of your company distinct and happy to deal with you and I promise you ten stars greetings to Abu Bakr and all the work of this company
I had to email customer service due to a problem I was having verifying credit card information. Beryl responded, fixed my issue so promptly and efficiently I was very impressed.
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.
Answer: We do apologize for the delay. Our team will reach out to you as soon possible.