MyTrip

After putting in all my credit card information, the window pops up saying the price went up by 20% and if you will honor it. I said no but they charged my credit card anyway. When I called to cancel it, they said they will do it with a fee. I asked for a manager and she said no manager. Then made me wait for 15 min and came back with the same thing. Bad bad people.

Don't buy that cancellation protection! You think it protects your full refund when you need to cancel? You're wrong! Only when you have a medical condition! Their whole website is misleading customers about this! What's worse, the operator arrogantly said to me "Next time you agree to something online, read the terms and conditions yourself. " And the cancellation fee they charge is rediculous! I paid $320 but can only have less than $100 back! Fraud!

They're like a sales representative. They only care of taking your money.
In case of a problem, there's no one to talk to.
The representatives are like bots and will do nothing to help if it doesn't show on their commissions.
I had to cancel my flight and it took me over a month because they even refused to turn to the airline company.
They sent me to contact the airline myself and even after i got my cancellation, they only cancelled one way and refused to cancel the flight back.
I regret not checking reviews about this company before i ordered.
Never again

Hi, to anyone considering booking a flight with mytrip as in http://www.mytrip.com/.

From my experience I would strongly recommend to find another way to book your trip.

It did cost me lots of money, time and nerves. The people working at that company aren´t reliable in responding or reacting on complaints. I wrote a letter of complaint and never received any response. At the end after already having payed lots of money for rescheduling a ticket on top of the actual price I decided not to use the ticket I payed for at all because it was so much that I could have bought a new ticket all together without feeding more to mytrip. The feeling I got was that this company trains their employees to scam unknowing customers into unreasonable fees like flight fee leeches. The Company Mytrip.com certainly does not put their priority on satisfied customers. I do hope this review helps others to be spared from an unpleasant holiday experience.

My ticket has cancelled by airlines and it sent full refund to MyTrip but I did not get full amount. Mytrip cut processing fees as well as taxes. I suggest to all, don't trust 3rd party booking agency.

Use some social media for example twitter, facebook, instagram and so on. Send your feedback to CEO of this company. Write your message directly whenever they will promote this company. Awareness is important. So, its help to eliminate this type of false company.

I can't understand why this company exist. A class action lawsuit is urgently needed. Ultimate scammers.
Skyscanner should ban this agency from the search. Even when you contact them via phone the simply lie.
They always say the cannot do anything and are not responsible for anything. Even the slighest of service request like amending a name in the passenger info will be dragged on and on intentionally so you will miss the deadline. They never communicate with your airline. They never request anything. Total scam. I have an ongoing lawsuit in Poland against them ready to be filled.

My airline canceled the flight and refunded My Trip due to me booking through them. My Trip has not released the refund and told me that are keeping 30$ of it due to handling fees, even though they do not list them in the fine print. I would give them a zero if it was possible.
And people wonder why the world is so angry...

I had purchased United Airline tickets through Mytrip.com for my travel to US (Phoenix, Arizona) and back to Mumbai. United Airline suspended the flights since it was using Russian airspace.
In this regard, I had to write more than 15 mails and call Mytrip's call center more than 8 times to ensure that a full refund application is registered.
Even after 15 days, this company is unable to get my refund done. Every time I call the call-center some low IQ guy keeps repeating what I see in their website. I am unable to understand, if UA has really made the refund to Mytrip or not.
The indian call-center of Mytrip.com is handled by a bunch of ill-mannered staff who does not have proper knowledge of the work they are assigned.

Trip.ae or Mytrip.com is the worst travel agency. Until now the flight ticket I booked on February 2020 with a flight schedule on May 14,2020 is not yet refunded and still in process. My flight was cancelled due to COVID. All flights are already cancelled since March but they did not give me the refund until now. This refund process they have it's the worst you will wait for months. Some of the travel agencies were able to refund the ticket within a month or 2 with the same airline so they are just using virus incident as an excuse. I'm waiting for more than 5 months now! Please beware booking in this travel agency if you do not want to experience frustration and disappointment, you better book to another agency or directly to airlines.

Do not use this travel agency!
They do not answer calls, not available to change flights even when you've paid extra money to be able to do so!
They are all rude and couldn't give a... about any inconvenience caused and will fight you for the refund they say they can provide in 8 or so weeks time!
I actually have no idea how these thieves haven't been shut down as a third party for major flight bookings yet but until they are, do yourself a favour and do not give them any more money to fund a fraudulent con company! And please make official complaints to outside sources where you can to!

I booked several flights with them because they were the cheapest on sky scanner (by a small amount). Then you get pestered for hundreds of pointless extras. I agreed to pay for an allocated seat for what seemed like a bargain UKP1. It asked if I wanted aisle or window. I requested aisle. That was it. In the event, I got a middle seat. It was only UKP1 so I left it. I suppose this is part of their financial model. Then BA cancelled my flight (with 6 weeks notice). Then they offered for UKP30 to try to get my money back! What?! My contract is with them. So they need to sort it. All attempts thus far have failed. I'm sufficiently annoyed I will pursue this but who hasn't got better things to do in their lives?

Summary: avoid them like the plague!

Absolutely useless company and a bunch of crooks. Occasionally a flight might go through but overall they often do not approve a booking, collect the money, then say a payment has not been taken and say the flight was not booked. They should be put of business and possibly even in jail for the pure fraud they are committing. Do not spend your money on them, it's basically in the trash. You have been warned

I purchased trip from them and first flight canceled from united airlines because of aircraft system shut down so I missed rest of the connection flights. They said we have no responsibility, I was shocked, it was nightmare, because I already paid off hotels rental cars.
Please think one more time before purchasing trip from Mytrip / maybe they have better rate but big risk! Don't lose your money please purchase from safer and professional agents! Even one star to much for them!

SAS preceded my refund in December 2020. Since almost one-month Mytrip keeps on hold my money refund. Scandalous, poor service, whenever I call for an explanation, MyTrip agent would feed me with another policy. They will never call you back. As it stands, I haven't got my refund after seven months. MyTrip never kept their own words. Counterproductive, unreliable and untrustful. I would not even remotely use any of their services in the near and distant future.