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MyPhotoWallet

How would you rate MyPhotoWallet?
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Illinois
1 review
1 helpful vote
Follow Lizzy M.
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This website is a whole scam.
March 15, 2021

I bought a nightlight picture glass frame, and keychain. The keychain never came with my package. Also, the picture is not even glass! It's cheap plastic, and when I light it up, there is nasty stains on the plastic that won't come out. I'm honestly embarrassed to gift this to my friend. The display of the picture is pretty, but I ordered a nightlight, not a picture! I tried wiping the nasty specks of dust and it wouldn't come off. The only reason why I am reviewing this, is because the reviews on their website are too perfect and look fake. This is terrible what they are doing to future customers. This was not worth $35.

Date of experience: March 15, 2021
Florida
1 review
0 helpful votes
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Photo Wallet
June 10, 2021

The photo wallet I purchased was for my husband it was a picture of him and our son. It turned out great! And I recommend purchasing the small color picture to go along with it to put in the ID slot so that when they open it they get the picture in color too!

Date of experience: June 10, 2021
Michigan
2 reviews
1 helpful vote
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Repeat Customer
December 10, 2020

My daughter in law ordered one for my son. I noticed it and loved it. I ordered one as a gift and was very pleased. And in my experience the wallet arrived quite speedily, and the picture on it is great! Can't take a pic as the wallet is already wrapped for giving.

Date of experience: December 9, 2020
Georgia
1 review
0 helpful votes
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Wallet
December 26, 2023

It was just like the picture showed it came in perfect condition and in the time frame very food quality very good detail in the picture my husband loves it so much thank u

Date of experience: December 26, 2023
Washington
1 review
1 helpful vote
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These people have no phone number. They take 2 days to get back to you. They don't ship for 2 weeks and then you wait another week. They just don't seem to care they just take your money and make you wait.

Date of experience: June 21, 2019
Kansas
1 review
0 helpful votes
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TERRIBLE!
February 5, 2022

I ordered something that was guaranteed to be here before Christmas. TWO months later I am still waiting for it.
I have contacted them several times. They just give excuses and refuse to refund my money. Haven't had an update on tracking for a month.

DO NOT BUY FROM THIS COMPANY

Date of experience: February 5, 2022
Illinois
3 reviews
5 helpful votes
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Terrible
December 20, 2021

Seriously the worst company I have ever dealt with. I tried to order an item and I got a notice that the transaction could not be completed. Well I knew I had money in the account so I ordered from another company. I then get a confirmation email about an hour after I tried to order the item. I immediately emailed them and stated that I needed to cancel the order and I would like a refund. Well here we are 5 days later and I just keep getting told I can cancel the order and get a refund for a $9 restocking fee. I think that's BS but sure whatever just please issue the refund. Now I'm being told I can't get a refund at all due to a chargeback, whatever the hell that is.
Let's see how long it takes to actually get a refund. Save yourself time and money and just go elsewhere

Date of experience: December 20, 2021
Colorado
1 review
3 helpful votes
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Smh never again
January 16, 2020

I ordered mines dec 12 2019 and still haven't received it (1/16/20). I keep trying and trying to get ahold of customer service. I keep checking tracking and it still shows the last update on12/27/19. This is Pathetic... never will I order from here again

Date of experience: January 16, 2020
Florida
1 review
1 helpful vote
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Bunch of lies
June 8, 2020

I ordered a personalized rechargeable lighter for my husband for Father's Day and I still have not yet to receive it they keep saying it's because of covid-19 which I feel it's bull$#*! because I'm getting everything else on time and I knew with personalized gifts it might take some time but how much more time they need. It shipped out on May 11 and it's June 8th still nothing. It's still in the same spot it's been since the 16th of May. I emailed and emailed and they keep telling me the same thing and it will take 7-10 business days but there web site says something different I think there lying to me. I told them either I find my package or give me my money back and no response. I'm so pissed off. I also track my purchase from 2 different apps and it's telling me to different things.

Date of experience: June 8, 2020
South Carolina
2 reviews
2 helpful votes
Follow Jonathan S.
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Purchased a couple hundred dollars worth of custom engraved necklaces and a wallet. And every bit of it was a month late missing christmas gifts and it's such crap that the necklaces are just silver.
This is a sham. A cheap chinese company who doesnt give a crap about customers. Instead of what you ordered youll get a dollar store necklace. Id like to get my hands on one of them and take my size 15 shoe amd stomp a mudhole out of these flipping liars

Date of experience: December 30, 2019
Alabama
1 review
0 helpful votes
Follow Cheslee L.
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Quality promised was not that at all and customer service is rude and unlrofessional. If whomever packaged my item thought it was okay to send that way, they need to be fired and also the customer service rep that will not issue a refund.

Date of experience: June 1, 2022
AE
1 review
3 helpful votes
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Consumer-Oriented
November 19, 2020

My Photo Wallet team especially Ms Starling has her expertise in dealing with the problems of her consumers wholeheartedly. She had been a constant support to me regarding my packet delivery to Canada, despite being a mistake from the consumer's end. I express my heartfelt gratitude to her and wish her all the luck in her furure endeavors. I would recommend all my friends to shop from such a customer friendly shopping site like photo wallet.

Date of experience: November 18, 2020
Colorado
1 review
0 helpful votes
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Great Gift
April 13, 2021

I read the reviews before buying, so I was 50/50 about buying anything. I ordered an anniversary gift for my hubby. A dog tag chain with a pic of my husband and I and a key chain with a pic of my husband and his Mom who passed away. The pics came out surprisingly great. I was actually scared to open the package, I thought it wasn't going to look too good. I was pleasantly surprised. And so was my husband. Not sure about the other items they sale, but those two came out great!

Date of experience: April 12, 2021
Maryland
1 review
0 helpful votes
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I purchased gifts on April 19th and it supposedly shipped on April 21st. It was supposed to take 5-7 days to arrive. Well today is April 30th! I have received NOTHING! And they have already debited my account. I am glad I did not fall for their scam to pay an additional $20 for expedited shipping!

Date of experience: April 30, 2021
Pennsylvania
1 review
1 helpful vote
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HORRIBLE
May 21, 2019

I ordered a wallet with a nice picture on the front. It came in (A MONTH LATER) and it looks absolutely ridiculous! It is so embarrassing and poorly made that I did not even give it as a gift. Total waste of money!

Date of experience: May 21, 2019
Washington
1 review
0 helpful votes
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Okay product
January 2, 2020

I ordered a wallet with a photo of my children for my husband as a Christmas present. The photo on the wallet wasn't as bad as some of the reviews I had seen after purchasing the product, but it definitely wasn't the quality that the company advertised. The wallet itself also isn't that good of quality, so I plan to order my husband another one off a higher-quality site. It definitely wasn't worth the money and I received the wallet late.

Date of experience: January 2, 2020
New York
1 review
0 helpful votes
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What a joke
June 8, 2022

I ordered a wallet for my husbands first Father's Day and it is awful you can't even tell what the picture is. Their site also says FULL COVERAGE for product quality but they refuse to give me a refund.

Date of experience: June 8, 2022
Utah
1 review
4 helpful votes
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This is the worst freaking company on the planet. I ordered a wallet months ago for father's day. I expected a delay but here an 2 months later and nothing has shown up. These people are so hard to get ahold of and make excuses like due to covid 19... blah blah. Never order from this lying cheat bag scamming company. They just steal you money. I'm coming with huge shoes to stomp a mudhole in these awful liars.

Date of experience: June 15, 2020
Texas
1 review
1 helpful vote
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Scam scam scam
May 30, 2022

This is the worst place I have ever ordered from. You try to contact them. They don't answer back. Very very bad quality. Don't waste your time and money. Overall rating 0

Date of experience: May 30, 2022
GB
1 review
0 helpful votes
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Great customer service
January 28, 2023

Customer service assistant- Vivian Elsie.
This lady went above and beyond to help me with a after sales enquiry. Very prompt at responding. I will definitely be a returning customer.

Date of experience: January 28, 2023

Overview

MyPhotoWallet has a rating of 2.2 stars from 262 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 85th among Photo Sharing sites.

service
136
value
133
shipping
139
returns
91
quality
133
This company responds to reviews on average within 28 days