Great.I got exatly what i ordered.
The delivery time was also reasonable

First off, I understood the delays in shipping because of covid, but this was shipped before covid started getting serious. I emailed, and I am not exaggerating when I say, at least 5-6 times before I got an actual reply. Though it was by a robot? Well even if it was a human being, they replied in the most unprofessional, and childish way they could. I was keeping my emails respectful, and asked as nice as I could. 2: They claimed to only needing a week to process and ship out. This was guaranteed, though when I came to emailing them about it, no replies. Like i said. It took 5-6 emails from me, within a span of a month. Yes. It took them a month to respond to me. I asked when the item will ship, and if it was going to take longer than a week to ship I'd like a refund. Obviously, after about a months response, I knew it wasn't going to ship. So in the 5-6 emails I sent, I kept repeating myself that I'd like a refund. No replies. After all those emails, I resorted to PayPal, because I heard PayPal will side with me. They had given me no tracking information, yet PayPal was asking for one to "prove" I wasn't lying. But they never shipped it? So I only sent the emails I exchanged with them with no responses. Soon as they tried to chargeback my money from them. BOOM. Photowallet decides to ship my item after a month of me emailing them they only decided to ship with a tracking number ready and sent to PayPal, the moment I decided to open up a case against them. Bravo Photowallet. I emailed them, I had asked them to refund me for weeks. Why are they shipping it now? I did not ask for a tracking number. I asked for a refund at that point my husband's Father's Day gift was ruined so I didnt bother with wanting their trash item. They replied! Finally! And said, "I'm sorry we cannot refund you in your case. Have a nice day!" ARE YOU KIDDING ME. I laughed so hard. I was so furious. I emailed them again back to back the same thing asking a refund, their responses were the same. Either saying, they cannot refund me in my case or that they make their items to best of their ability and cannot refund...(mind of you, "the best of their ability", REALLY sucked.) The thing is I laughed so hard because their website CLEARLY says, you are guaranteed a REFUND AT ANY POINT OF THE SHIPPING, PROCESSING OR RETURN IT FOR FULL REFUND. This did not happen. PayPal in the end sided with them because covid delayed their responses by months. Just my luck right? So by the time my item arrived... 2-3 months later. PayPal replied with a, "Your item was delivered so no further actions are required, your case is closed, have a nice day!" I then proceeded to open another case against them... because the wallet was *******% not what I was expecting for what I paid. And again because of delayed responses from PayPal they closed my case because it no longer needed actions and I never got a refund I'll be doing more research for online websites from now on. I ended up getting my husband another more expensive wallet that came from another country, same as photo wallet, but theirs arrived in just 5 days! With extremely better quality than Photowallet. Want my advice? Avoid all of the pain and headaches AND DON'T SHOP AT PHOTOWALLET.