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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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This site automatically charged me for a subscription that was not requested. Then when I cancelled within hours and asked for a refund they said they would but didn't. They said they would split it in 2 payments, but only refunded me one payment. Their website also made it difficult to log in on my phone to change any of this. I think they are scamming people the best they can.
I do love the features of this app. It's very well made! I just wish it had cheaper options than $22/month. I would pay a one time fee? But I'm not going to sign up to get charged monthly
Hello,
Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoy the features of our app and find it well-made. Regarding your inquiries, while our services are offered on a subscription basis, designed to ensure ongoing access and support (professional CV and cover letter templates, AI-powered content suggestions, formatting tools compliant with applicant tracking systems, etc.), we understand that financial priorities can change unexpectedly and that budgeting for a subscription can be challenging. That's why we are constantly striving to improve our offering to provide the best value, while taking into account the needs and preferences of our users.
Please feel free to contact us at customerservice@myperfectresume.com to inquire about available special offers, if you have any other questions, or need further assistance. We'd be happy to help. Thank you again for your feedback, and wish you much success!
Customer Service Team.
I was able to upload my resume and build a new one easily and quickly with only minor edits to create a final product. The dashboard and interface are easy to navigate. I highly recommend this service.
Hello,
Thank you for your enthusiastic review and recommendation! It's satisfying to see that our platform supported you in creating a professional resume with ease and speed. Ensuring a seamless and intuitive interaction for our users is always a primary focus. We sincerely value your confidence in our service and we can’t wait to welcome you back soon!
Warm regards,
Customer Service Team.
Renewal 1 day before the month over. Expensive. Did not get resolution. I got partial refund and I had not used or needed program. Expensive.
Hello,
Thank you for sharing your concern. Our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. We understand how unexpected charges can be concerning, and we want to ensure you have complete clarity regarding your account status.
For us to review the details and assist you directly, please reach out to our team at customerservice@myperfectresume.com. We will be glad to look into your account and provide the support you need.
Kind regards,
Customer Service Team.
Updated Resume, had not had one in 12 years. It was easy to follow the suggestions. I am satisfied with the results.
Hello,
We appreciate you for your gracious words in this review! We find it gratifying to hear that you found the suggestions easy to follow in updating your resume. Our goal is to provide personalized solutions that meet our customers' needs. Your satisfaction is our priority, and we anticipate the chance to support you again in the future.
Warm regards,
Customer Service Team.
MyPerfect Resume is a great resource to create, edit and save resumes for your job search! Makes it so easy to tailor your resume for different companies with quick, easy to use tools. The website is easy to navigate and it even helps make quick and easy cover letters! I've loved using it and it helped me feel confident in my resume when applying to jobs! Happy customer here with a new job! :)
Hello,
We extend our gratitude for the time you took to share your feedback and allowing us to be a part of your professional journey! It's truly rewarding to know that our services contributed to strengthening your confidence during your application process. We're pleased that you enjoyed the seamless resume creation process and job search tool. Wishing you continued success as you embark on the next chapter of your career journey. Thank you for trusting us with your needs, and we look forward to assisting you again in the future!
Best regards,
Customer Service Team.
I had a great experience. They helped me create an outstanding resume, with tips, colors, wording, and customized to each work I applied. I was hired right away.
Hello,
Thank you for the five-star rating and fantastic review! We find it incredibly gratifying to discover that the resume guidance and customization features supported you effectively. It’s wonderful to know that the design elements, tailored wording, and job-specific adjustments contributed to crafting a resume that resonated with you. We're committed to connecting individuals with fulfilling career paths. Best of luck in your new role!
Warm wishes,
Customer Service Team.
The resume option was perfect but only had an issue with my cancellation not going through. Hopefully I'm refunded my money but my experience was amazing. I received a job with days of sending my resume created by this site
Hello,
Thank you for sharing your experience, and we are truly pleased to hear that your resume supported your job search so quickly. Regarding the cancellation concern and refund, we would be glad to look into this for you; however, we will need a bit more information to assist properly.
Please reach out to our team at customerservice@myperfectresume.com so we can review your account directly and provide personalized support.
Kind regards,
Customer Service Team.
I needed to update my resume for and internal promotion within my company. Thanks in part to myperfectresume.com I was awarded the promotion. Great formats and easy to use.
Hello,
Thank you for taking the time to share your experience! It’s gratifying to know that our service played a meaningful role in supporting your advancement. We're committed to providing the resources needed in your career expansion journey.
Warm wishes,
Customer Service Team.
This was probably the easiest experience I've ever had with creating my resume. You just type in a few words and everything just pops up for you to choose from, it is very professionally done. I couldn't be happier.
Hello,
Thank you for sharing your delightful experience in this five-star review! We're thrilled that the process was effortless and met your expectations. Your feedback highlights the value of providing clear and guided options that provide support in resume creation. Satisfied customers truly brighten our day!
Kind regards,
Customer Service Team.
The process of building a resume is 100! It's easy. If it wasn't so high i would keep the subscription.
Hello,
We’re grateful for your feedback and awarding us a five-star rating! It makes us glad to know that the platform’s structure and flow made your resume-building experience both smooth and effective.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Kind regards,
Customer Service Team.
This service helped me to organize my information in a visually-pleasing format that was easy to read and to locate the most important elements. I appreciate how easy it was to build my resume with the prompts and suggestions provided by the site.
Hello,
Thank you for your gracious remarks and for awarding us a five-star rating! We're thrilled that the platform’s design and guidance supported you in presenting your professional resume effectively. We strive to ensure that you're satisfied with our service.
Be careful what you click on. The one time charge for using their template ended up being a monthly charge of $23.95. I didn't even catch it until after the 2nd month of getting billed for it. I dislike shady, underhanded billing. They need to be stopped!
Hello,
Thank you for taking the time to share this. We understand how upsetting it can be to notice charges you weren’t expecting, and we truly regret the frustration this caused. Our service includes a 14-day trial that auto-renews to a monthly subscription unless canceled. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
For personalized assistance, please contact us at customerservice@myperfectresume.com, we will be more than happy to assist you further. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Kind regards,
Customer Service Team.
Simple and professional resume templates ready to customize. The templates are ATS friendly. This means less rejections. And the option to custom create a cover letter off a job description or resume is impressive.
Hello,
We sincerely appreciate you for taking the time to share a thoughtful review! It’s gratifying to know that our platform has contributed to creating a smooth and effective experience for you. Your recognition of the ATS-friendly templates and the cover letter customization tool truly reinforces our commitment to innovation and user-centered design. Thank you for trusting our service to support your professional goals.
Super easy to understand how to use, easy to download, free trial was good. I just think the monthly cost to keep this was way too high.
Hello,
We greatly appreciate your thoughtful words! It’s wonderful that you were satisfied with our services. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available.
If you know your job history, and fill in a few short sections, the program does the grunt work and finds the right language to finish up without sweat. Recommended.
Hello,
Thank you for the five-star rating and recommendation! It’s great to see that our platform helped transform your information into a polished, professional result with ease. We look forward to assisting you again in the future!
Was having no luck getting calls back until using this service to update my resume with a tool. Afterwards, I started seeing more call backs and eventually landed a new job. I recommend this service to anyone struggling to find employment and need to update their resume.
Hello,
Thank you for sharing your positive feedback and for allowing us to be a part of your professional journey. It's rewarding to learn that our platform contributed to your success in securing a new position. Your recommendation is greatly appreciated, and we wish you all the best as you step into this exciting next chapter!
I am a chef with not alot of time on my hands and really needed a updated version of my c. V and cover letter, my perfect resume helped so much with this process and with my partners cv as well, thank guys!
Hello,
We appreciate you for your gracious words in this five-star review! We're thrilled that our platform supported the creation of your CV and cover letter. Your satisfaction is our priority, and we thank you for trusting us with your needs.
I used my perfect resume to help 3 of my children build their resumes. They all got jobs. Awesome program.
Hello,
Thank you for your trust and kind remarks in this five-star review! We’re truly delighted to know that our platform played a part in securing job opportunities. We strive to match individuals with career paths that align with their aspirations. Wishing you all the best in the new role!
I struggled getting my resume to fit the position I'm applying for, but still have enough experience to showcase what I've learned. MyPerfectResume helps me put together everything into a professional-looking resume, then uses that information to help build cover letters that demonstrate the skills and abilities I developed.
Hello,
We extend our gratitude for the time you took to share your feedback! We’re truly pleased to learn that our platform contributed to your success in securing a position that aligns with your aspirations. It’s rewarding to know that the services we’ve designed helped you articulate your experience and strengths with clarity and professionalism. Best of luck in your new job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing your concern. We sincerely apologize for any confusion or frustration you may have experienced with our website. Our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. We understand how unexpected charges can be concerning, and we want to ensure you have complete clarity regarding your account status.
For us to review the details and assist you directly, please reach out to our team at customerservice@myperfectresume.com. We will be glad to look into your account and provide the support you need.
Kind regards,
Customer Service Team.