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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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I keep coming back to my Perfect resume for resume updates and they always have an excellent customer service. Special mention to Mr George, whose always gives me an impression of being special and happy to address my needs.
I will be a forever loyal customer of My Perfect Resume'.
Thank you guys!
I found my perfect resume to be very simple to use and it produces professional results in record time. This is definitely a service I will use again and again. Customer service was polite and informative and willing to help. Thank you for the great service!
Hello, Jennifer:
Thank you for trusting us with your resume, we’re happy to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Customer service is on point, always there to help you and to answer any questions you may have. This site is perfect for building resumes/coverletters and job searching, they also help you out with interviews.
Hello, Brittany:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
Thank you for showing and teaching me how to do resumes and that I would recommend others to use this service. Y'all customer service was excellent as well.
Hello, Jovan:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
Very professional and knowledgable about the service. Extremely friendly without being pushy! If I would have stayed with the service...
HE WOULD HAVE BEEN THE REASON!
Hello, Ro B:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Determined customer satisfaction! Did not give up. I did give her a hard time at first. I apologize.
Hello, Bre:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Juan listened attentively and made me feel he card about my circumstance. He was very clear on instructions to reaolvemy issue. I would use this site again if ever in the need because of the trust he instilled.
Hello, Jennifer, thank you for sharing your experience with Juan. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
I've used a few resume services online but this one is by far the best. They provide you with all the tools you need to make a strong resume. Customer service was incredibly helpful. No complaints so far. Try the trial and you will be amazed at how easy it is to make your resume with this service.
Hello, Kerry:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Martin was helpful and very knowledgeable, he helped me through the process very professionally. He should be promoted at the very least.
Hello, Gabriel:
Thank you for sharing your experience with Martin. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
At first I was upset about being charged $24 especially at my poorest moment in life. But the guy I spoke with on phone was very nice and helpful, and also had exceptional salesman skills. Idk how he convinced me to still purchase something for the month even with being broke. I'm glad I spoke with him. I also love this website, it was very helpful to me. Thank you.
Hello, Phoebe:
You're very welcome! Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
I used it and the Resume was excellent, Perfect Resume gave an option on several resume styles too. If need a Resume builder, I recommend Perfect Resume!
Hello, Valerie:
Thank you for trusting us with your resume, we’re happy to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I needed to make a payment to use my suspended account. When I called, I wanted to only pay the $2.95 offer for the 14 day trial. The Sales Rep informed me that he was going to speak to his manager and get me the 14 day trial at $2.95 and an indefinite 50% off discount on a subscription after the 14 days is up. So, if I decided to keep my subscription, my monthly payments would only be about $12 instead of the regular $35 monthly payment. And I could cancel at anytime. Overall great experience.
Hello, Ivy:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
I had a very positive experience in revising my resume. Marko was extremely helpful! I am very satisfied with this service.
Thank you, Irene, for sharing your experience with Marko, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
I really appreciate the customer service and the way Josiah handle my question! Great employee who excels by keeping the customer number 1!
Hello, Mel F:
Thank you for sharing your experience with Josiah, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
I was very satisfied with Gary's customer service! He was extremely helpful and understanding. Thank you!
Hello, Niki:
You're very welcome and thank you for sharing your experience with Gary! Hearing from happy customers like you makes us feel great. If you need further help, get in touch any time!
I applaud this man, he definitely represents the job very well! Give him a raise! He was not going to give up until a deal was made. Made my day alot better than it was going. Quite funny experience, more people need a salemans just as good as him! Great job indeed sir!
Hello, Mzdada:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
I had intended on cancelling my subscription but after being presented with a discount offer to stay subscribed, I did just that. I was also helped by Gary Coleman and it is appreciated.
Hello, Chuck:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
The person I spoke to it was really nice, good customer service, he was really helpful I appreciate the way he helped me today. Thank you so much Victor :)
Hello, Maria:
Thank you for sharing your experience with Victor. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
IT IS REALLY HARD TO FIND GREAT CUSTOMER SEVICE NOW DAYS. DAVID WAS REALLY GREAT. HE TOOK HIS TIME AND WAS VERY PATIENT. HE HELPED ME CORRECT AND MODIFY MY RESUME. HE MADE SURE I UNDERSTOOD AND SHOWED ME HOW I CAN MAKE CHANGES TO IT. VERY SATISFIED. GREAT CUSTOMER SERVICE. THANK YOU, DAVID
Hello, Patricia:
Reviews like this really make our day.
We’re thrilled to hear that David was able to assist you with your request and provide you with excellent service. We’ll be sure to let him know your comments.
I realized there was a charge on my account after the trial, so I called the customer service line and asked to be removed from the service. I was sent an email confirming that I was removed about 4 seconds later. The next month, I was charged again an amount of $24.95. I immediately contacted the company and told them I wanted a refund because I should not have been charged as I cancelled my subscription the previous month. They said okay, and once again I got an email confirming the cancellation of my subscription as well as another email saying I was refunded the full amount. This was on October 6,2018. A week later, I contacted the company again because the refund was never issued, and their response was they they had in fact issued a refund and it was my bank that had held the refund. So I immediately contacted my bank and explained the situation, and they told me there was never a refund issued and the initial charge was still pending. Thankfully my bank cancelled the charge and then proceeded to block the company from my bank account. I seriously hope no one else has to go through the trouble I did with My Perfect Resume. They're a horrible company and got entirely too much money out of me. The actual service was very helpful, but the fact that they tried to steal money from me is just unacceptable.
Hello, Mikayla:
We sincerely apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services.
On October 06,2018 you requested a cancellation as well as a refund of $24.95. We immediate reviewed your request and as a onetime courtesy, we issued the maximum number of refunds for this account. We always advise our customers that for further information regarding the posting and crediting of your account, please check with your banking institution after 3 to 5 business days since we have no control over banking policies regarding time frames for any refund transactions. Rest assured that the refund was, in fact, processed and the account has been canceled as requested.
We hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need at social@myperfectresume.com. Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Lilibeth:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!