I needed to make a payment to use my suspended account. When I called, I wanted to only pay the $2.95 offer for the 14 day trial. The Sales Rep informed me that he was going to speak to his manager and get me the 14 day trial at $2.95 and an indefinite 50% off discount on a subscription after the 14 days is up. So, if I decided to keep my subscription, my monthly payments would only be about $12 instead of the regular $35 monthly payment. And I could cancel at anytime. Overall great experience.
Hello, Ivy:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!