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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I created my resume easily and really appreciated the tips they offered with each category and the pre-made bullet points available for each industry. It made writing the content so much easier. There were so many templates available that I was able to customize the aesthetics of my resume for each company I applied to. Yes, it's a little misleading that it's free to build a resume because if you want to download or print it, you have to pay a fee, but it's nominal ($3) and you could technically copy your content into word or pages. It was worth it to me to spend the $3. I then forgot to cancel my subscription on time and was charged the monthly rate of $24.95. I called the same day I was charged to see if I could cancel and the associate I spoke with, Josiah Mcwatters, was so helpful and knowledgeable. He went into some detail about the features of the site that I hadn't utilized and explained they were there to help you get a job from start to finish, including interview prep and salary schedules. I'm only applying for seasonal work to supplement my current job in marketing, so I didn't proceed with the monthly plan, but if I ever need to look for another job in my field, I'll sign up with this company. Josiah did explain that they help with part time jobs and variety of situations (i. E. they help disabled people who need to work from home find employment) I just didn't think I'd utilize all their benefits at this time.
My rep went above and beyond the call of duty! Not only did she resolve an email mix up she refunded 3 months of charges for services unused...
Hello, Jacquie:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
It has been a while since I have received good customer service. The guy was very patient and understood just what I was asking. My issues were not only resolved but I feel like I got a good deal.
Hello, Fernando:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
This resume site works well and is very easy to use. It looks professional and is easy to email to prospective employers. Recommend! The lady I spoke to when I cancelled was extremely helpful and a great suggestive seller.
Hello, Cynthia:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I love My Perfect Resume! I was able to chose from so many beautiful yet different resume styles. It was easy to use and it also helped with cover letters. Thank you My Perfect Resume, your site title says it all!
Hello, Kaneshia:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Amazing and so fast and easy to make a resume amazing resume website I have seen, would recommend to anyone who needs to make a resume.
Hello, Brandon:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
IT GUIDES YOU ON HOW TO DO THE PERFECT RESUME. IT PRETTY MUCH TELLS YOU STEP BY STEP WHAT TO DO TO PUT IT ALL TOGETHER. BUT THIS NOT FREE AND YOU WILL BE BAITED INTO PAYING A MONTHLY FEE. BEFORE YOUR 14 DAY TRAIL, YOU WILL NEED TO CANCEL THE ACCOUNT.
Hello, Jeanne:
Thank you for trusting us with your resume, we’re happy to hear that is was very user-friendly. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.
Federico was very helpful and pleasant to deal with. He did his best to upsell but didn't force anything on me which was great. Top marks
Hello, Ciaran:
Thank you for sharing your experience with Federico, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
I was able to hold my spot in line waiting for the next available team member without having to stay on the phone for so long. I can trust them to call me back soon.
Hello, Diane:
That’s what we like to hear, we’re always here to help whenever you need us!
This website was super easy to use and the resume looked like it was done by a professional! I have no experience with these and I made it with easy and it looked great!
Hello, Lindsey:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I was very please in the knowledge and help I received from Robert #855 As we spoke he was determined to help me correct this issue. Normally they just want to get off the phone, but not Robert. He was understanding and willing to listen to me and guild me through the process without any hesitation. Thanks again. Dr. Measmer
Hello, Robert:
We’re thrilled to hear that Robert was able to assist you with your request and provide you with excellent service. We’ll be sure to let him know your positive comments.
The subscription is very useful, however as circumstances changed, I no longer needed the service and called to cancel. Victor was very kind and understanding. He provided excellent customer service as he processed my request. Thank you!
The site is really useful. I'm supporting my daughter in finding a job which she has been struggling with. This is great
Hello, Toni:
Thank you for sharing your feedback! We’re excited to hear you feel that way about our resume builder. Wishing you the best of luck in your daughter's job search!
This service was easy, convenient, and affordable. I will be referring this service to my family, friends and co-workers.
Hello, Felizia:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Great resumes, great prices and great customer service! Easy to cancel before the 14 day subscription ends, only 2.95!
Hello, Samantha:
Thank you for sharing your experience! Hearing from happy customers like you makes us feel great. If you need further help, get in touch any time!
I needed help on my resume to be able to have my linkedin profile account listed on my resume and when I called for help Humberto Coto answered and resolved the issue. He was awesome!
It is good to have a company that has great employees who really know how to give great service.
Hello, Dar-Lynn:
Thank you for sharing your experience with Humberto, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
Nicolas was extremely friendly and helpful today! If all companies had people like him the industry would be a much better place.
Hello, Hannah:
Thank you for sharing your experience with Nicolas. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
I had some confusion on my account and I called and spoke with a rep, he was professional, helpful, and most important kind. Not only do they create a good product, they stand behind their service model. I would highly recommend them if you need to build or update a resume in addition to job search options.
The service rep I spoke with is an exceptional employee.
Hello, Denise:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
I called to cancel my account even though I kind of wanted to keep it just in case. The 24.95 a month was excessive in my opinion. The gentleman I spoke to offered me an option that cost less but kept me in my current account. He also asked me if I had any problems with the account in the past. He was polite, thorough and gave me a choice that I wasn't aware of. I'm not easily sold on anything but this was an easy decision. So kudos to him.
Hello, Kendra:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
The customer service team is excellent. My Perfect Resume is an excellent aid in helping deal with resume / cover letters, etc
Hello, John:
Thank you for sharing your experience! Hearing from happy customers like you makes us feel great. If you need further help, get in touch any time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Kristin:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire. Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!