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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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I called to cancel my resume. The lady was kind and wanted to help me with other ways to keep resume going but we finally got on the same page.
I am so thankful to carol for assisting me. She was patient and kind and went out of her way to make sure I had everything perfect.
Hello, Misty:
Thank you for sharing your experience with Carol! Hearing from happy customers like you makes us feel great. If you need further help, get in touch any time!
Every option made easy. Good price and easy to unsubscribe. I appreciate the costumer service being so direct. Price options and asked for honest input! So many formats and templates. As well as matching cover letters. Used it to make clients resumes as well as update mine.
Hello, Mary:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I was impressed by the fact that once you plug in a job title potential duties pop up for you to choose and populate your resume. Awesome for when you struggle to actually describe a past job and your function. Took me a little while to figure out when the job title wasn't necessarily in their data base. You can use something close, populate the responsibilities and then change your title back to whatever it needs to be, I love it!
Hello, Leah:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you enjoyed our resume builder and that your pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Nicolas was amazing and very helpful keep a good conversation going while trying to find my problem he solved it with no problems and was the best customer service i have experienced.
Hello, Zach:
We’re thrilled to hear that Nicoles was able to assist you with your request and provide you with excellent service. We’ll be sure to let him know your comments.
I was cancelling due to no longer needing the service but he explained in a very concise but not pushy way all my options.
Hello, Jeanine:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
This has honestly been the best application I have ever had the pleasure of paying for. I can honestly confirm 2 new jobs and a lot of graduate school acceptance letters because of the amazing work. I was honestly able to put my accomplishments into words, and I have truly benefited greatly from it. I plan to keep this information for future references, and tell my friends about it. Laura, badge number 407, provided the most amazing service I have ever received. I honestly was about to cancel my subscription temporarily, for financial reasons, but Laura reminded me how much I really need you guys in my career! Thank y'all so much for creating such a beneficial application. There's no way someone could not succeed using the product. Thank you again!
Hello, Kammeran:
You're very welcome, we're beyond thrilled to hear this! You definitely made our day with that review!
Thank you for sharing the love :) It’s awesome to know how pleased you are with how your resume turned out. We’re happy to help!
Perfect resume helped me update my resume very easily and within days with the updated resume i found a job very promptly.
Customer Service for this website is also very gud.
Hello, Kamal:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I was impressed by perfect resume she was so friendly and informative. It was a pleasure speaking to a kind employee
Hello, Renee:
Way to make our day, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
The services available are amazing. Unfortunately I had an issue and needed to cancel my account. The gentleman I spoke to over the phone was able to solve all of my issues in a timely, polite, and professional manner. This is the way customer service should be done. Thank you so much for being so amazing.
Hello, Krissy H:
You're very welcome, we're sad to see you and we'll miss you! Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
Free to build a resume. I spent hours on this.
I wanted to print or to download, but this is not free.
You should be informed upfront this resume builder is not free.
Hello, Robert:
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services. We are in fact free. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.
Hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
I used this service over a long period; found it to be very helpful in re-building my neglected resume. So easy to put the task aside for other priorities and revisit as I had more time. These people give excellent help on the phone... even when I decided I no longer needed the monthly subscription. The last person I spoke with, Humberto, was so nice in cancelling the monthly amount, friendly about it, which FEW people are these days. Thanks very much!
Hello, Michele:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Crystal was fantastic. I called with absolutely every intention of cancelling and tried to say no multiple times but I ended up staying; not for the service but because of Crystal. I laughed, I cried, and in the end I paid you more money. That's a good sales person.
Hello, Marc:
Reviews like this really make our day.
We’re thrilled to hear that Crystal was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your positive comments.
I appreciated the customer service and found everything to be very helpful! Had an easy experience. Got what I needed.
Hello, Sarah:
Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Very help, I had closed my ticket a couple days before but for some reason my sister was charged twice on ticket that was already closed
Hello, Trina:
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
Buyer beware! You pay a few dollars for a resume and get sucked into a membership. Read the fine print!
Hello, Leslie:
We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services.
When you signed up for our product you agreed to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as:
-Sales Page
-Payment Page
-Processing Purchase
-Confirmation Page
-Payment Confirmation E-mail
We hope that this information helps clear out any confusion or misunderstanding. We want to thank you for bringing this issue to our attention, since we are always looking for ways to better our service, and your feedback is an invaluable part of that process. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
I would say it is very helpful. Nicholas is very professional he is patient nice and understanding and he offered me some good deals discounts.
Hello, Veronica:
Way to make our day! Reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
David went over and above. Incredible job, The customer service and attention to detail was perfect. I would recommend my perfect resume
Hello, Mike:
Thank you for sharing your experience with David, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
Nicholas did a fine job helping me when I mentioned an offer. I will recommend this website to any and all that I know. I appreciate what this service has to offer.
Hello, Remington:
Thank you for rating us with 5-stars, reviews like this really make our day.
We’re thrilled to hear that Nicholas was able to assist you with your request and provide you with excellent service. We’ll be sure to let him know your comments.
He definitely sold it. Thank you at 4.95 a month and can cancel when I no longer need it. How could I possibly had said no.
Hello, Stephanie:
Way to make our day! Reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Carla:
We're sad to see you go, we'll miss you! Thank you for sharing your experience! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know.