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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Needed a CV to apply for a job. Not had or a CV for years, no idea where to start. My PerfectCV made it very easy with clear guidance at each step and created me a great CV quickly
Hello,
Thank you for sharing your positive experience! Our team works continuously to improve our features and ensure users can create strong, professional resumes with confidence, so it means a lot to us know our support made things easy and helpful for you. We look forward to continuing to support you and wish you much success in your career pursuits!
Customer Service Team.
It is very user-friendly, and it has an affordable subscription. It has very nice tools that can help you build an impactful CV. It is very straightforward to use and beginner-friendly.
Hello,
Thank you for your thoughtful and positive review! We’re delighted to hear that you found My Perfect CV user-friendly, straightforward, and suitable for beginners. Making professional CV creation accessible and affordable is an important part of our commitment to users, so it’s great to know our service supported you in building an impactful CV. We truly appreciate your kind words and wish you the best in all your endeavors!
Customer Service Team.
Hello,
Thank you for your kind words about the accuracy and professionalism of our services. We’re glad the process was easy for you, as helping users build strong, professional CVs with clear guidance and easy-to-use features is an important part of our commitment, and your review confirms we’re heading in the right direction. We look forward to supporting you even further and wish you the best on your career journey!
Customer Service Team.
Very easy and useful app. Nice templates and easy to navigate. Unfortunately a bit too expensive to pay monthly.
Hello,
Thank you for sharing your feedback and utilizing our service. It's great that our platform was beneficial, easy to use, and offered diverse templates. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us at customerservice@myperfectcv.co.uk should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Kind regards,
Customer Service Team.
I found the website and production of CV excellent with the tips and guidance. However you are only notified about payment for accessing the service at the end and then you are given an option to buy with 14 days access or a subscription. BUT event though you select the option to buy as a one off payment you automatically set up a subscription. That is deceitful. I did not want a subscription just access to make a CV.
Hello,
Thank you for taking the time to leave us a feedback and using our CV writing service. We are sorry for any confusion you’ve experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@myperfectcv.co.uk.
Best regards,
Customer Service Team.
Having been put if the working world for a few years, I was unsure of how a CV should look.
This site made creating a new CV simple!
Easy to navigate, helpful prompts and suggestions and very reasonably priced for all it offers
10/10!
Hello,
We appreciate your thoughtful remarks in this five-star review! It brings us joy to know that our service made the CV creation process simple. Our goal is to provide a user-friendly, beneficial, and accessible platform for our users. We look forward to the opportunity to support you again.
All the best,
Customer Service Team.
Really handy to make a well made CV, Im afraid I only needed it to make 1 CV Im sure there are many uses for using My perfect CV more than I have.
Hello,
Thanks so much for sharing your experience with us! It’s great to hear the CV maker was easy and helpful for you. Don’t hesitate to explore all the extras next time; there’s always room to enhance your career path with tools that fit you.
Warm regards,
Customer Service Team.
Excellent CV builder with modern and ATS-friendly templates. User-friendly interface and great customization options. Very helpful for job seekers.
Hello,
Thank you so much for your enthusiastic review! We are thrilled to hear that you loved using our platform and that you found it to be an easy, fast, and professional tool for your career needs. It is great to know that our modern and ATS-friendly templates met your expectations. We put a lot of focus into ensuring our designs not only look good to human recruiters but also navigate the digital filtering systems used by many companies today. Knowing that our interface and customization options made the process helpful for your job search is the best feedback we could receive.
Best regards,
Customer Service Team.
Please refund the amount withdrawn from my card and cancel the subscription, as I do not need it and the withdrawal was made without my knowledge. This is unacceptable to me. Please return the 89 SAR.
Hello,
Thank you for sharing your concern. We apologize for any confusion this may have caused. Our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. We understand how unexpected charges can be concerning, and we want to ensure you have complete clarity regarding your account status.
We encourage you to reach out to us at customerservice@myperfectcv.co.uk with your account details. Our team will be happy to review your subscription and provide personalized assistance. We appreciate your feedback and the opportunity to assist you further.
Thank you again,
Customer Service Team.
Using myperfectcv.com was absolutely helpful, great help to get your resume organized and looks niche and ready for your next use in no time.
Hello,
We truly appreciate your feedback and five-star rating! It's rewarding to know that you were satisfied with the platform's efficiency and ease of use. We strive to provide a service that allows you to create a professional and high-quality resume.
Thank you again,
Customer Service Team.
All fine but didn't win with the job to get for like that big help from this app
Hello,
Thank you for sharing your experience and choosing MyPerfectCV. It's wonderful to learn that you found our platform helpful in supporting your professional goals. We look forward to continuing to serve you in the future.
Warm regards,
Customer Support Team.
Amazing template work, didn't state you had to pay at all until you click "Get my CV". I paid the £2.95 then cancelled straight after.
Hello,
Thank you for taking the time to share your feedback and using our service. We apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I want to say thank you with 5 start to this apps. (Perfect CV) I'll really appreciate all my CV I made from this application.
Hello,
Thank you for your support and fantastic review. We're genuinely pleased to learn that our platform and CVs resonated with you. We find your favorable evaluation of our service to be highly motivating. Wishing you all the best!
Warm regards,
Customer Service Team.
I created my résumé and cover latter to look professional thanks to myperfectCV and I am very thankful for that.
Hello,
Thank you for your gracious remarks in this review! It brings us joy to see that our platform aided you in crafting a professional resume and cover letter. We're committed to providing the tools for career advancement.
Kind regards,
Customer Service Team.
The subscription was not known to me and only the initial payment is known to me. This is unfair to me and now i had cancelled the subscription. I kindly request a full refund of this unknown subscription US$39 (RM100.41)
Thank you for your prompt attention.
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
To provide you with further personalized assistance, please reach out to us at customerservice@myperfectcv.co.uk. We're fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
Customer Service Team.
This app is great to help with CVs but I thought I would only need to pay £2.95 every 14 days, not be trapped into a subscription for nearly £17 a month
Hello,
Thank you for taking the time to share your feedback and using our service. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Easy to use very professional and super productive. Thank you 🤩
Hello,
We appreciate you for your time to leave us a feedback and a five-star rating! It's truly gratifying to discover that MyPerfectCV was user-friendly, professional, and contributed to your productivity. We value your recognition of our platform and remain dedicated to delivering exceptional service.
Warm regards,
Customer Service Team.
Really good hints, tips and prompts for building a CV.
Very easy to use.
Hello,
Thank you so much for your kind words! We're pleased to hear that our site is making CV building easier and more effective for you. We strive to offer user-friendly solutions that save our users time and effort, so your satisfaction means a lot to us. Please don’t hesitate to reach out whenever you need further guidance, and we wish you much success in your career pursuits!
Customer Service Team.
There's various chose of templates to choose, and I had polished my CV looks smart and professional!
Hello,
Thank you for your kind feedback! We're glad to hear that your experience was positive. Our team is committed to making the CV creation process as simple, professional, and efficient as possible, and your comments inspire us to keep improving. If you have any further suggestions or need more assistance, please don't hesitate to contact us at customerservice@myperfectcv.co.uk. Thank you again for your support, and wish you all the best!
Customer Service Team.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your gracious words in this five-star review! We’re pleased that our platform provided clear guidance and made the process of creating your professional CV easy. We sincerely value your confidence in our service and look forward to the opportunity to assist you again in the future.
Best regards,
Customer Service Team.