J'apprécie énormément d'utiliser MyHeritage. C'est une application sérieuse et efficace
Nu mijn roots gevonden van moeder en vader zijde.Er komt nog steeds meer gegevens naar boven
Nemám žádných připomínek, možná jednu, nestíhám zpracovávat všechny shody které mi chodí na mail
DNA sample envelope was returned by Canada Post because it did not comply with prescribed format and information for customs purposes.
It was immediately sent again and I am awaiting further developments.
Excellent service, easy to navigate the site, easy to order dna kit
It's easy and affordable to get your DNA profile, however, it's rather frustrating to decode all the information that is received. I find the family tree hard to navigate on the screen. Aside from the initial cost, it'll cost extra if you want to gather more information. Very limited actual family history with only the initial payment.
Bought as a gift so not used it yet!
However the package arrived earlier than expected.
Happy to say that you told me a way for easier check the matches
MyHeritage provides me with much accurate ancestry information in a useful format.
I have mainly distant DNA contacts. 3rd/4th/5th cousins. I am amazed so many people and have no clue how we might be related. I have found a few genuine connections which are really interesting. I have a connection to an important person in Irish history which the family never knew. Hope to learn lots more.
Sent my sample in May of this year and still no results? I have recently logged in to my account and it says no results. Not what I thought would happen. No communication even updating me on when I'll receive it. We'll be in September soon too and at this rate I won't be anticipating it. I should have been contacted since it's been months.
Other than (are you a robot and need to reboot and clean the computer to countine.all is good. The help desk was great also I get (your time is up log out)
Tools easy to understand and use. E.g. Family Tree many options, dna common matches, Auto Clusters, Theory is okay, but when you see a problem...not the same tree as another user but they are using my family line, it is hard to get a response from them to make the connection. When there is an error in my Family Tree line it does not allow you to delete the person that does not belong. So on and on the problem goes not corrected. Not good. You should always be allowed to correct mistakes in you Family Tree.
It isn't the best site for multiple trees, if you built a central tree and then would like to build sub trees, it is near impossible to fetch the information from the main tree to build up your sub tree and so it means you have to redo the work. I hate doing this but with Ancestry this is possible and in many ways their tree building software is much more comfortable. The support at Ancestry is however great and the databases they have as well.
The main gripe is that they refuse to have a suggestion box or a feature request that would at least show their paying customers that they are willing to change something.
A real shame
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Je suis membre de My Heritage Premium depuis 2009 et très heureux de l'être.
Très satisfait service impeccable et toujours prêt à intervenir.
It is an exceptional platform for those interested in genealogy and origens.
The app provides an easy-to-use interface that allowed me to build my family tree, discover new relatives, and explore my ancestry in depth.
It is easy to use. The program has the best features to enhance your family tree.
It has a data base of billions of records from all over the world with many added daily. The Record Matches, Smart Matches and Instant Discoveries help you to do research and find family you never knew. It was amazing to see how I could Enhance, Colorize and even Animate old black and white family photo's
I have found the whole experience of finding my family more difficult than actually finding my own, maybe as I come from carribean background. I am still waiting on my dna testing to come.through but had been advised about the time it takes.ypu can look on the website as to where they are with the testing
Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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Hello Debbie,
Thank you for bringing this to our attention.
It sounds like your parcel may have been lost in transit which unfortunately we have no control over despite our best efforts.
What I would like to do is to arrange a replacement. For that I will need to go through private details with you. Please write to me from your registered email address to dean.vipsupport@myheritage.com and I will gladly assist.
Looking froward to hearing from you.
Kind Regards,
Dean,
MyHeritage Team.