Kändes stressigt, eftersom det tar tid att lära hur det fungerar.
Även att man måste betala flera avgifter….
Det är en sak som jag saknar i my heritage och det är "Slå samman dubbletter"
Annars har jag inget att klaga på
User friendly. Take the test sign up send it in the results show up within a few weeks or so. So far so good
CE serai parfait que ce questionnaire soit dans la langue du pays ciblé.
Con constancia y algunos datos que tengas en la familia podrás ir adentrándote en la historia de tus antepasados, entendiendo tus raíces
Lätt att använda Enkelt att hitta sökta personer Detta gör forskningen enkel
Heb al veel voorouders gevonden zowel van moeders kant als vaders kant.
Es sind zu viele Matches in zu kurzer Zeit. Das demotiviert eher.
Stak van moeders kant gaat gied vooruit.
Vaders kant stopt bij grootvader
I am a long time member of MY. Firstly, I wonder why MH does not refine the DNA sample I sent in. Other companies do. I don't believe my one is accurate.
I find a few features have been at the cutting edge eg photos. I like that it suggests conflicts in information but some of these I can't correct. For me, the main part is constructing my family tree and this has been cumbersome. I don't have hours to wait on help. So I have become less impressed and less engaged with it.
I like the heritage news but I have no plans on doing a family tree I leave it to other family members
Det är en upplevelse att se hur stor släkt man har. Och hur utspridda vi är.
Utilissimo anche per ricerche storiche e ricerche sulla storia dei cognomi
Nunca he imaginado llegar tan lejos con la familia de mi madre. Gracias. Ahora toca la de mi padre.
Confirme con la prueba de ADN parte de la información genealógica que tenía. Recomiendo absolutamente
Good price and fast response. I orded my kit 2 days ago and it has already shipped.
Alles gut, bin zufrieden mit den Möglichkeiten. Klappt alles sehr gut. Mein Stammbaum wächst.
I am happy with the MyHeritage program and a recent response to my recent enquiry.
Found so many ancestors and where they lived.
Also found cousins all across the world
I Love MyHeritage.com as I have found family members and their information. Thank you, Joy,
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to support@myheritage.com and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews