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MyHeritageReviews 5,564

4.2

From the business

MyHeritage is the leading platform for discovering family history internationally. On MyHeritage you can explore your global roots, find new relatives, and make amazing discoveries with genealogical search tools.

Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.

The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.

Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.

The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Netherlands
1 review
0 helpful votes
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Mooie tool voor je familiegeschiedenis
June 24, 2025

MyHeritage geeft je de mogelijkheid de familie met alle verwant(schapp)en in kaart te brengen. De Family Tree Builder biedt veel mogelijkheden om de families en gezinnen te printen op verschillende manieren.

Date of experience: June 24, 2025
Vermont
1 review
0 helpful votes
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Interface with geni
June 24, 2025

Is great! I primarily use geni but having myheritage a an add-on is quite useful.

Date of experience: June 24, 2025
France
1 review
0 helpful votes
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Source data Accessibility & Availability
June 24, 2025

Greatly appreciate availability of multiple genealogy data sources & information quality.

Date of experience: June 24, 2025
Switzerland
1 review
0 helpful votes
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Access Blocked Due to "Irregular Activity"?
June 24, 2025

I logged in to have a look at some data - found what I wanted, and then logged out. Less than an hour later I attempted to log in again only to be informed that my access has been blocked for 24 hours due to "irregular activity". Earlier this week I just agreed to sign up for a multi-year subscription - not impressed with the service or results so far.

Date of experience: June 24, 2025
New York
1 review
0 helpful votes
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Very good
June 24, 2025

Good information. Very helpful with my genealogy. Thank you.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Lots of fun
June 24, 2025

If you like genealogy this website is a great place to share, post, and save digitized records. This site is also good for finding other genealogists with whom to collaborate.

Date of experience: June 24, 2025
Minnesota
1 review
0 helpful votes
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MyHeritage experiences
June 24, 2025

I have done some work using MyHeritage a few years ago and fund it to be a very easy program to use and it keeps improving as i i get use to working on it again. The people that I have talked to have been very helpful.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Great Sight
June 24, 2025

I find new things about my family just about every day. I really enjoy finding new family

Date of experience: June 24, 2025
Iowa
1 review
0 helpful votes
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Lost Hope
June 24, 2025

Never received my results, my wife did but I didn't. What more do you want?

Date of experience: June 24, 2025
Netherlands
1 review
0 helpful votes
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Erg tevreden
June 24, 2025

Heb toegang tot heel veel informatie en ben al achter veel historische gebeurtenissen gekomen. En personen in de familie lijn ontdekt.

Date of experience: June 24, 2025
Sweden
1 review
0 helpful votes
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Bygga vidare
June 24, 2025

Det är lätt att bygga släktträdet större och att ha hela trädet synligt. Dessutom går det att göra överskådliga tavlor.

Date of experience: June 24, 2025
Netherlands
1 review
0 helpful votes
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Familie zoeken
June 24, 2025

Je vraagt je zelf wel eens hoe je familie er uit zou zien
Welnu ook ik was nieuwsgierig en ben lid geworden van my heritage
Een perfecte site hiervoor
Duidelijk en verzekerd van hulp indien nodig

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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MyHeritage is amazing
June 24, 2025

I have been using MyHeritage and the benefits are fantastic! After adding my relatives to my tree, the notices began. In my email I would find links to newspaper articles, yearbooks, other family trees, death/birth/marriage certificates for those in my tree. I also was informed of other folks who may be related to those already in my tree. It is amazing and I can't thank MyHeritage enough for all the research work they do.

Date of experience: June 24, 2025
France
1 review
0 helpful votes
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AGRÉABLE et ludique
June 24, 2025

Recherches facilitées avec beaucoup de documents à disposition. Un point pénible le robot!

Date of experience: June 24, 2025
Connecticut
1 review
0 helpful votes
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Pros and Cons
June 24, 2025

I do like the DNA Match chromosome browser, shared segments. It would be nice if the triangulated overlap segment matches would automatically show up, instead of going back and foward. The tree is nice, yet the top bars and side bars need to be hiden to allow the tree to be used. Also, Geni needs to be incorperated into My Heritage, to much duplication and only allows for errors.

Date of experience: June 24, 2025
GB
1 review
0 helpful votes
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Great family history service
June 24, 2025

Being a long time subscriber to My Heritage I am pleased with the information that is sent to me via email regarding my past ancestors. I have built up a good family tree through this and look forward to more exciting features in the future.

Date of experience: June 24, 2025
GB
1 review
0 helpful votes
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Some things I find difficult.
June 24, 2025

Good but if a person has been entered twice, it is difficult to remove one.

Date of experience: June 24, 2025
Australia
1 review
0 helpful votes
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Easy to navigate.
June 24, 2025

The layout suits me far better than Ancestry.com even though Ancestry appears to have access to more specific detail, which I then transfer back to My Heritage site. It's easy to add information and, with two screens, I can cross check material to avoid errors from other sites, of which there are many.

Date of experience: June 24, 2025
Sweden
1 review
0 helpful votes
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Exciting
June 24, 2025

It is exciting when you at least find what you are looking for!

Date of experience: June 24, 2025
South Africa
1 review
0 helpful votes
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Good experience
June 24, 2025

Very good experience and friendly person. Have nothing more to say

Date of experience: June 24, 2025