About the Business
MyHeritage is the leading platform for discovering family history internationally. On MyHeritage you can explore your global roots, find new relatives, and make amazing discoveries with genealogical search tools. Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records. The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more. Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos. The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
I have other ancestry trees and no one can find anything past my grandmother. My sister and I want to know. Was my grandmother made out of sawdust or someone like Frankenstien?
I have been using MyHeritage for many years now, I would not use anyone else, The cost for DNA is brilliant compared to other sites, I would highly recommend MyHeritage to anyone who is serious about tracing their Family History, Good Hunting!
The overall site and functionality is great but the annual renewal fee is too high.
It would make sense that if you paid 5 consecutive years, that you would become a lifetime member, or something similar. The high annual fee, yearly forever, is most annoying...
Mit Abo-vertrag nur sehr gute Erfahrungen. Ohne ist man doch sehr eingeschränkt. Man kann keine Matches mehr durchführen
Quería descargar los resultados de mí kit para subirlos a otra plataforma y quitaron esa opción sin previo aviso. De haberlo sabido hubiera comprado a otra empresa el kit.
I was always wanting to learn my DNA but I was a little bit indecisive. When I did that I was so excited and finally I have been happy. Even I learned that where is my last name comes from.
MyHeritage is a remarkably good resource for the integration by the user of both an extraordinarily broad variety of formal genealogy sources but also of a vast number of its personal users' own family trees and associated histories.
Your technical support by a conversation with your human expert is not availabke. Issues that do not appear in your written support are not resolved. Answwrs by emails take days and are sometimes not helpful. I am very disappointed
It is very easy to use but you have several problems:
Link between 2 peoples is unique in reality is multiple Many double with the matches
In France DNA is forbidden!
Efficient profiling and speedy
Would like to see more functionality on basic package.
I was very surprised how fast the AI of MH was able to find and organize the persons, families, clans and regions they originated, in an always growing family tree. In our case from 2025 back to the 13 century within 5 month. Really surprising. The familytree is still growing
It took more than 2 Years - and some money - to find my nearest anchestors in in the archives of Poland / Torun for me. Beeing a member you get almost every day new results from MyHeritage. An overwhelming and exiting experience and so interesting. By the way, MyHeritage supports You, to fresh up your knowledge in history. Always interesting, sometimes unbelievable and you can feel the spirit of your and related families. A great adventure in your mind. It s great to travel and meet this persons face to face, if you like. MyHeritage is supporting your curiosity.
Easy way to give insight in your family. All over the world you can meet them.
Great source for research and tree building. Have used this site for several years. Love the emails when a new link is found!
So easy to use and I was very surprised at the number of matches received.
I have mostly been very satisfied with the website and all that it offers. My only concern is that my tree which contains over 73,000 people can not be posted without gaining permission. This is not understandable.
I do enjoy connecting members of my family to our tree. The extras are expensive so I'm on the basic level. My family tree has answered many family questions. Look forward to e-mails. When you update info it's on a long list of needs to correct, that's confusing. Thank you. 😊
Je suis très satisfait de MYH et de FTB.
Mais MYH est beaucoup trop cher!
Har benyttet MyHeritage i en del år og er godt fornøyd. Stadige forbedringer forenkler bruken
Intressant att jag kunde se så långt bak i tiden! Det var bra att jag kunde se mina förfäder, en del av dessa hade jag ingen aning om!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members