Muchas gracias por la excelente atencion y rapida solucion de un problema de compatibilidad con mi archivo ged
No me atendieron en español y no me pude expresar con claridad. Tendre que volver a llamar mañana otra vez para poder resolver mi duda.
İch hab schon gewusst wo meine Vorfahren kommen war Jahre lang damit beschäftigt jetzt durch Myheritage hab ein Bestimmung bekommen einfach super
Lukas war mir in allen Belangen meinen Account wieder in Gang zu bringen. Vielen Dank dafür, sogar am Sonntag hat er mich angerufen
Tres satisfait du service malgré la difference de langue.le receptionniste m'a reconnecte a mon site de famille
MyHeritage bietet eine hervorragende leistung der programierer alles logisch und übersichtlich aufgebaut. Großes lob für die leistung
My Heritage! Le meilleur logiciel de généalogie que je connaisse. Pourquoi? Il donne accès à de nombreuses sources généalogiques; remonter dans vos origines, vous relier à dautres familles est facile! Avoir accès aux autres généalogies, cest une chose mais ce nest pas tout. Il faut aussi des outils! My Heritage met à votre disposition des outils qui facilitent la recherche comme les « smart matches » et les « record matches ». Un clic et vous êtes sur des sources dinformation. Vous pouvez ajouter, comparer, corriger, enrichir facilement votre généalogie. Quant aux erreurs de toutes sortes, le logiciel est là pour les détecter. Exemple: Pierre est né en 1870 après la mort de sa mère en 1868: un clic et vous pouvez voir où est votre erreur. Ou encore tel nom de lieu apparaît une fois avec telle orthographe alors quil apparaît 15 fois sur telle autre. Recherchez-vous les doublons, un outil puissant parfois trop puissant au point de vous indiquer des doublons qui nen sont pas - MAIS vous avez pleine maîtrise sur cet outil pour quil recherche seulement ce que vous voulez et éviter, par exemple, les personnes qui portent le même prénom même si cest parfois utile. Vous saisissez? Le support est rapide et efficace ce qui est loin dêtre le cas pour dautres logiciels.
Grâce à My Heritage je suis devenu un « mordu » de généalogie ». Jy consacre une heure par jour depuis 2 ans et me voilà à plus de ******* personnes. Actuellement ces 100 nouvelles personnes que jajoute toutes les semaines. Je regrette de navoir pas commencé plus jeune. Je suis âgé. Le temps presse. Je voudrais laisser à mes descendants une belle généalogie.
MY HERITAGE UN TRÉSOR À DÉCOUVRIRFACILE À UTILISER. NHÉSITEZ PAS!
Ik ben zeer tevreden over de hulp bij het oplossen van mijn probleem met het programma op mijn PC. Hartelijk dank hier voor.
Er supporter ZivS var mycket vänlig och hade ett trevligt bemötande.
Löste min fråga på ett bra och trevlig sätt.
Hälsning
Mari-Ann Ljungberg
Har använt detta program i snart 10 år och det har fungerat alldeles utmärkt. Behövs det så får man hjälp av supporten även om det inte går snabbt
Heb een bijzonder plezierig en fijn telefonisch contact gehad met de juiste oplossingen en tips gekregen
Olen tyytyväinen MyHeritagen palveluun ja olen iloinen kun minua autettiin puhelimessa Suomenkielellä! Kiitos.
Du var suveren til å forklare, og så snakket du svensk. Det hjalp å få noen som en kunne forstå. Tusen takk.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to support@myheritage.com and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews