Mypicture

What I thought to be a lovely present for Christmas... turned out to be a nightmare! I ordered a very large acrylic picture at around £70, the picture came within 4 days which was fab! Until I opened the box?! It had 2 large deep scratches in the acrylic. I sent 2 emails over the next few days with no response. I thought I'd bought from a U. K company as its. co.uk website, however it turns out to be based in GERMANY, good luck trying to call them it's either in German so u can't tell what's being said or you get through to a English switchboard only to be cut off! I found them on Facebook and wrote a private message with no success... so as a last resort I commented on their wall to inform others of the way they run there business. I had put a bad review on the company on their facebook page several times to then low and behold get a reply ( funny that). They very rudely told me to " be patient" as they are busy,?! And that I'd get another. And that was the end of that... I replied asking of a ETA as it was a gift for Christmas... NO RESPONSE. So then I sent a inbox message on facebook asking again for the ETA. To be told if I send the order no they would check for me... send the order no. Any response.? You guessed it... nothing. I went on later that evening to check my messages to find that they had blocked me on facebook and blocked me so I couldn't write anymore negative reviews. So now god knows if I will get a picture or not... NEVER EVER EVER USE THIS COMPANY...#toytown

"Don't buy from this site!" - AVOID THIS COMPANY THEY'RE CHEAP RUBBISH
I purchased a canvas from this site, i ordered it on the Sunday & it arrived on the Thursday which was in time for what I needed it for, so delivery timing was ok.
But it was damaged, the canvas had a slash across it & was generally of poor print quality, I must add that the packaging was immaculate so whoever packed it knew that it was damaged & still sent it out unfit for purpose which is rubbish customer care.
They now claim to be based in Germany & bound by German law but they're using a. CO.UK website & are based in Birmingham on their company registered site, I paid with English pounds!
I had to go to Asda to get a usable canvas & the quality at Asda was perfect & it wasn't damaged either.
AVOID this company, they've taken my money, sent me damaged rubbish quality goods & won't refund me.

Very quick and great quality picture. I was worried as other places said the picture was of too poor quality to print but it was perfect and delivered quickly. Highly recommend!

I have ordered twice now with My Picture and all the canvases are lovely! Great price as well. I would have more if I had more wall space. Would definately recommend

Brilliant company have had 5 canvases from these all been excellent quality and all been delivered within a week off ordering will defo use again and recommend

Such a fantastic product and service. I have used them 3 times now and can not fault them in any way! Highly recommended and I will use again and again!

Recieved my picture from germany today advertised there business from uk delivery sucks. The picture i have recieved is not central coming from a professional company you would of thought the picture would be wrapped around the frame just needed little tweak not even central, but NO! WAS LEFT AND PRINTED AND SENT ANYWAY? Wheres your customer care, all my pictures on canvas ive had done eles where have been done correctly.
This was so very important to me, i feel you had no care to get my picture centralised on the frame or streched around it and could of blown it up instead of having 2 black lines down the sides not central. I Dont know why you even bother. So upset ive paid quite a bit for this you had no care and attention to detail my photo i waited weeks could of done better up the road