Fracture Glass Photos

We have multiple Fracture Glass Photos and haven't been disappointed by any of them! The colors are vibrant and picture perfect! I would highly recommend these photos to anyone wanting to display beautiful pictures.

I broke the beautiful photograph my son gave me for Christmas. I did not want to tell him, so I reached out to Fracture's Customer Support. There are no words to describe how wonderful Jessica was. Not only did she respond to my online query immediately, she patiently answered all of my questions, worked to ensure my satisfaction, and shipped the replacement piece in record time. Fracture makes a beautiful and timeless product and they back it up with the BEST customer service I have ever encountered. I am a huge fan!

I rarely take the time to write reviews, but my recent experience with the Fracture Picture team compels me to express my gratitude and support. I placed an ambitious order of over 20 pictures, hoping it would be completed in time for the Christmas season. To my delight, the team exceeded my expectations both in terms of turnaround time and the exceptional quality of the final products - a rarity in today's market.

I encountered a minor issue with one of the prints, but Ellie from customer service promptly and efficiently resolved it via their Chat system. This quick and hassle-free solution saved me a significant amount of time and eliminated any potential stress.

I achieved my goal, thanks to the Fracture team's dedication to the highest standards of quality and customer service. For anyone considering a reliable and professional service for their picture projects, I wholeheartedly recommend the Fracture team. Their commitment to customer satisfaction is truly commendable.

Fracture's customer service is outstanding! Really quick response to my original email and instantly the problem was solved (and the problem was not caused by Fracture). I could not be more pleased and will continue to use their services forever!

I order 4 products of simple photos to be Glass photos. I received 1 decent photo. The other 3 are pure trash. To make matters worse, after four emails requesting assistance, no one has replied. I will be disputing the charge and sending back the garbage they sent me via certified mail. The BBB will be contacted as well as anyone else that will listen.
All they had to do was reply with instructions on how to return the items. That was it!
No one is too busy to return a simply email request. This action alone says more than anything I can write about the company's core valves.

I was looking for a gift idea and friend recommended this web site. They offer easy upload of photos and print them on a glass! In many different formats. I wish prices were a little lower, but I guess the printing process is too complex.

These are beautiful and high-quality prints. They stand out in my family room. Furthermore, Fracture really means when they advertise 100% satisfaction guarantee. I ordered a large print and a small one, and both were received with the wrong aspect ratio. On the large one, I took for granted that the whole photo was going to be printed, but because the aspect ratio of the printed photo was different, it was cropped and I didn't notice it in the photo they show in their web site. I contacted customer service and they told me to upload the photos with the correct aspect ratio, and cropped the way I wanted. In no time, they printed both photos again for free, and didn't even charge me for S&H. In the past several years, when customer support has steadily deteriorated everywhere, it is nice and surprising to see a company that still cares about customer satisfaction. I will order again and recommend to everyone.

I just received the most beautiful Fracture photos on glass. They are so sharp in detail and absolutely gorgeous! What an unique gift this will make for my son. If you've ever wondered what to order for someone, this is it! Also, it only took five days from the time I put in the order for them to arrive. They were perfectly packaged and I couldn't be happier with their expert work and care in communicating with me on the progress of my order and how to track shipping.

I had the most wonderful experience with Fracture! Not only do they offer a beautiful frame for my photos but their exceptional customer service definitely sets them apart. I'm thrilled with both the quality of their frames and the care they put into their customer interactions. Fracture is definitely my top choice for framing. Kudos to ElleClaire for making me so happy.

The prints on the glass look amazing and will definitely be ordering more! Customer Service (Jessica) did an amazing job after the USPS lost my shipment and these were purchased as a gift for father's day. I emailed customer service on Thursday and Jessica responded right away that they would re-print and send Friday and have it delivered on Saturday via UPS. I got them on Saturday as promised right in time for Father's day! Thank you Jessica, you are awesome!

I have had several photos of my dogs printed with Fracture, they are amazing photo but even more professional when printed on Fracture Glass. I had my decided to use a photo I took while on vacation and it came back like a work of art. The Glass really highlights the photos. The communication is awesome.

I believe I saw a TV ad for this which I 99% ignore and 100% mute commercials. But I once took a photo of 3 friends, one recently passed and I couldn't find the photo to post to the family. Then later I did, so I used Fracture, got the matte glass and stand, X3 for the 2 friends and family of my late friend. I'd also lost touch with one of them so I sent him his and the one for the family. The only regret is I did not make one for myself, because these were way nicer than my snapshot. I have not heard from either of those guys but that's more about me than anything else, since I am certain they loved them. Not to forget the photo was taken in 1985. I am happy I impulsed on that purchase, they arrived fast and fine, and I reused the box for the 2 photos I sent together. I will use this company again, very reasonable for something I could not have found anywhere else. I also wish I had taken a photo of them with the snapshot to show off, dummy me!

My wife and I have ordered fractured glass photos on 3 separate occasions for Christmas gifs for friends, family and ourselves and all were very pleased with the gifts. On my last order, due to my mistake, I reached out to the service center for order status and was immediately contacted by Shanmoye, who provided me my order status, which was received the same day. Even with the Christmas holidays and rush, we received our pictures within a week or less after ordering with no issues. All pictures came carefully packaged with no issues. All phases in the ordering process was flawless. Highly recommend and will use again.

The product was good but not exceptional. I shared my thoughts with customer success. The quality of support was very, very good. They offered to retry with a higher resolution picture. The next version turned out to be awesome. The quality of the picture is good, but the customer support is even better. I will not only be a repeat customer, but will also be their customer advocate. I recommend their service without any hesitation.

I ordered 2 pictures. One for my son for his birthday & one for my granddaughter for her birthday. They are absolutely beautiful & are sure to be big hits. I will definitely be ordering more pictures done & highly recommend Fracture to anyone.

I ordered a fracture print for my buyers of one of the listing photos of the house they bought. I gave the gift and my buyers were so happy that they cried. They thanked me so much for it and said it was the most beautiful gift. I ordered it on Wednesday and got it on Friday… amazing service!

I ordered an 8 x 12 print of a shot my son took of his Lab while they were duck hunting. His dog is older, this might be his last year hunting. The finished product was amazing - so clear, background colors of water, sky, and reeds beautiful. Definitely will order again.

We were very nervous ordering pictures for the first time through Fracture but we were so pleased when our order arrived. We ordered 3 pictures in total and each one looks great. While I chose not to get the matted finish I would recommend if you will be hanging on a wall that is across from a window.

I now have 36 Fracture glass photos of friends and family on my wall! Simply glorious. All without frames, glowing back at you when you look. I use Alien Tape instead off screws or hooks. That way the pictures can be removed and/or rearranged. The service and product are EXCELLENT. There is simply no way to improve either. Recently an order for 9 photos was lost in the mail (my fault because I used an old address); When I reported this to Fracture, their answer: no problem! And they replaced and shipped a replacement at no cost. Great people, great product, great service.

My boyfriend recently entered 10 photos in a country fair contest. Four of them won ribbons! How exciting. When I saw Fracture prints (TV ad), I thought that would make a perfect and special gift. I followed the easy instructions to order Fracture prints and they arrived ahead of estimated time and before Christmas. He was delighted! Me too! Next we'll be selecting other photos and sizes to reproduce this way. I'll attach a simple photo of the photos mounted on a white wall.