My-lolita-dress

I ordered a dress in May 2016 with custom sizing. It didn't arrive until Thanksgiving long after I needed it for an event. I emailed them countless times with few responses and no real answers. It was always something along the lines of "custom sizing takes 35-65 days processing time and will be there soon" even after it passed the 4 month mark.
When the dress arrived I will say it was nice. Just about how it was pictured, but obviously a replica of another brand's dress. That's what this site is and was what I expected. Was it worth all the time and money though? No.
I love this website for the sole reason that they let you specify all of the measurements of your items, something I need since I'm a plus size Lolita. If I had another website option, trust me I'd be using it.

In my opinion, it is just better to make an account on Taobao and browse the site and then use a Taobao service to acquire these items. I ordered a dress here and on the description it says about 35-45 days. I asked about a week or 2 ago about what's going on. Yesterday, which is about 40 ish days of paying for the order, I get told that it will take at max 90 days... I understand that it will take longer due to supply problems right now but that should have been put on the description! I was going to wear the dress to a convention but it just messed that up. Long wait is frustrating and I was misinformed.

I don't understand why so many negative reviews... It is not at all a scammer site like Light in the Box et simila. I ordered several things, including a fully customized pink dress, and you can see the result yourself. It is a 100% secure site.

Linda ( customer service rep) has been nothing but nice and extremely helpful with me! She has returned every message and all questions I've asked. Yes it may take a day or 2 as we are half a world away but she has always answered. I have made two orders with them and just received my first package. It took about 2 months which is a little long but one item was a preorder so this is about average. Everything arrived in perfect order and once shipped arrived quickly! The fit was spot on! Quality of items is fabulous! These are Not knock offs they are the real brands. Yes custom orders and pre orders take awhile as they are custom and made to order. My only complaint which is Not this stores fault but some of the "in stock" items weren't really in stock But this is a problem with the suppliers.
Yes, I plan on shopping here again because they were so helpful! And they shipped DHL which was super fast.

I was honestly rly scared to purchase cause of all of the reviews on here but I pre ordered the "Diamond Honey ~Heavy Gothic Lolita OP -" and it came in just fine! Shipping took a while but the quality is quite good imo and I will be wearing the dress regularly! I didn't interact much with Linda but she seemed nice and once more, all the parts of the dress came in just right. Based off of these others reviews I guess I would be a bit cautious about buying in bulk? Buying one item worked out great for me.

I did a preorder back in late July for a dress that should have been delivered to me in late August since I needed it at the beginning of this month. I got an email from them stating that the sizing was a little off and that they would need a little extra time. I agreed when I should have just told them to send it regardless. I've been waiting over a month for this dress and my other items and they have sent no emails in response to my questions and concerns. I just sent an email asking for a refund, I'm hoping that this will work out.

Soon after I wrote about my negative experience with my-lolita-dress, linda, the owner, started spamming emails to my spouse and I. Beware, the owner will harass you if she knows who you are and you leave a bad review. My spouse bought a lucky-pack as a gift and I also bought a lucky-pack. Both lucky-packs were missing items and the seller refused to refund or send the missing items. The seller said she would send the missing items "if we bought from her store again", which is a blatant lie, greedy, and shows how much of a scam this store is. We posted our honest reviews on the store's website and when they were not posted there, we posted them here and another reviewing site. She identified who we were and used our emails to harass us multiple times. The store is a scam, but also, the seller is unprofessional and rude. She also uses the promise of gifts as an incentive to buy, but does not send them out.

You're honestly better off buying directly from Taobao or from an independent shopping service. Just opened one of my dresses to find it damaged. There are two ripped seams on the right side of the bust and the hem on the base of the dress is unfinished. Although the damage is not directly their fault it does mean that they don't check the items before they are sent to you. Unsurprisingly I left a bad review for this item and it hasn't been posted on their website. Also after they cancelled part of the same order, Linda offered me a free gift if I replaced the cancelled item with an item of higher value instead. I accepted her offer and purchased a higher priced dress but of course when I finally received the package 3 months later there was no free gift. Although I did not feel entitled to a gift, it was offered as an incentive/apology for the cancellation issue but never sent. In my opinion this is not how business should be done. If you still decide to shop with this company which I DO NOT RECOMMEND please at least ask for detailed photos of the items before they are mailed to you.

I have ordered from this site 3 times, and have been very happy every time. When I had any questions they replied quickly on mail. Everything i bought fit me perfectly and had good quality. WIth every package the seller sent me a little candy, sweet gesture. Delivery took a month, as predicted since many stores/sites from China send their packages in containers. They wont send the pakcage until the containers get full loaded. I think it is because it is cheaper for the seller or something. So if you are in a hurry, you have to buy from the "shipping today" section on the site. Or else it will take a month before you get your stuff.

This is my second order with My Lolita Dress. They are a taobao reseller which means you order the items on their website and they purchase them from taobao and ship them to you. The first order, one of the items I wanted was out of stock in my size. My Lolita Dress emailed me within 48 hours and offered to get me a similar dress or refund me. I elected for the refund and they did so. The other two dresses and the shoes I ordered arrived on time and were perfect. I place a second order two years later (before thanksgiving). This time I only wanted one dress and one apron. I emailed My Lolita Dress a few days beforehand with a question about the item. They did not reply to the email. I elected to order the item anyways because it says "if I don't reply in 48 hours some emails get lost, please just email me again!". I paid for my items, paid for express shipping, got the confirmation email and waited for the time frame listed on the page. On the last day of the item order time frame I emailed My Lolita Dress and sent a message through their website saying "hey, just wanted an update!". They replied within 12 hours, told me they had the items and that they had noted the type of express shipping I wanted was getting stuck in hong kong (covid problems). They asked me if I would be okay using DHL Express instead of EMS because they were having better luck and I said that was fine. The items arrived on time (yesterday) and as described with all tags on them. I was very happy with their service and would recommend them to anyone.

Highly recommend www.my-lolita-dress.com to lolita fashion lovers and pretty stuffs lovers! My dress arrived and it is perfect. It arrived faster than I expected and I look forward to using their services again.

I have been ordering from this site since February of last year, where I have ordered 5 items in total. Every single item I have ordered from there was absolutely immaculate quality, and looked exactly like the picture it was shown as on the buying page. The fabric is far from cheap, and the construction and attention to detail of the garments and petticoats I have ordered was fantastic. The prices of the items vary between brands and styles of the items, but I believe that theyre all extremely worth the money as I have yet to come across a garment that wasnt worth the money.

The only downfall would be the shipping expenses, as it is pretty pricey. Despite it being pricey, the shipping itself is amazing and comes very quickly with no problems (as of yet). I live in the United Kingdom so I cant say for for how fast itll be in other countries.

My most expensive buy from this site was for a fancy black Lolita coat, which was around £100. I had never spent that much money before on that site before, so I was hesitant at first but in the end I just went for it. Shipping was great as always, and so when I got it I was in shock at the spectacular quality of the coat. The fabric was soft and extremely good quality, the condition of the entire coat was perfect. Just everything about it was nothing short of perfection.

If anyone is wondering whether this is a good site to buy cheap lolita clothing from, I say go for it! Its pretty good for beginners in the fashion, and for those who dont fancy paying the extreme prices for Japanese brand garments.

I had a great experience with them. Shipping will tale a bit because it does come from over seas but i was very pleaser with my OP that came!

Very good customer service, Linda is very sweet. I also really enjoyed their product, would recommend