I was honestly rly scared to purchase cause of all of the reviews on here but I pre ordered the "Diamond Honey ~Heavy Gothic Lolita OP -" and it came in just fine! Shipping took a while but the quality is quite good imo and I will be wearing the dress regularly! I didn't interact much with Linda but she seemed nice and once more, all the parts of the dress came in just right. Based off of these others reviews I guess I would be a bit cautious about buying in bulk? Buying one item worked out great for me.